マーリー ホテル

「Clean room and property」

「The breakfast buffet is a new addition and a was the perfect blend of caring service and buffet flexibility. Mr. E in the restaurant was friendly and very attentive. Everyone at the front desk also were excellent at their jobs — I was so grateful for a level of customer service at this hotel that’s hard to come by these days. Kudos to all!」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「Upstairs guests were loud and did not quiet down even after contacting front desk three times」

「My experience at this hotel was extremely disappointing. Our reservation was canceled, which was frustrating enough, but the way the situation was handled by the front desk associate made it significantly worse. When we arrived around 1:00am there were already families waiting in the lobby. We waited approximately 20 minutes before the front desk associate came out. During that time, he repeatedly yelled from the back office that he was "on the phone" and "busy," and at one point told everyone,...

「The room was not properly cleaned, the outlets in the room did not work. When I went to get ice the ice bucket still had the bag in it from the previous guest which was not very sanitary.」

「Always fantastic」

「Muy buen lugar. Tranquilo y limpio.」

「Overall, our stay was fine. The room was very spacious and clean. The living and bedroom areas were updated and nicely styled, though the bathroom could have used some cosmetic updates. The free breakfast was a nice perk & tasty, and the staff were friendly. However, what made our stay just “fine” was when we arrived just after 3 for check (in as stated in our booking confirmation), our room was not ready. Not to mention there was a line almost to the front door to check in. We were there for a...