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Aparthotel

Premiere Haven at Shell Residences

2.5 star property

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City of Dreams Manila offers relaxation and fun with thoughtful amenities. Enjoy the garden setting, family playground, rejuvenating spa, and outdoor pool. WiFi keeps you connected. Visitors consistently praise their experiences.

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

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Comfort Condo | Premium bedding, memory foam beds, minibar, desk

Comfort Condo

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Design Condo | Living area | 32-inch flat-screen TV with cable channels, TV

Design Condo

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Mall of Asia Complex, a neighborhood in Pasay, is home to Premiere Haven at Shell Residences. SM Mall of Asia and Greenbelt Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Manila Bay and Rizal Park. Looking to enjoy an event or a game while in town? See what's going on at Mall of Asia Arena, or consider a night out at Oasis Manila. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Pasay travel guide
View more Aparthotels in Manila
Map
1300, NCR, Pasay, Sunrise Drive corner Edsa Extension, Shell Residences

What's nearby

  • A Ferris wheel with colorful lights at night.
    SM Mall of Asia
    2 min walk - 0.2 km
  • A modern building with a large water fountain in front.
    The Mall of Asia Bay Area Amusement Park
    9 min walk - 0.8 km
  • Mall of Asia Arena
    6 min walk - 0.6 km
  • SMX Convention Center
    10 min walk - 0.8 km
  • Embassy of Japan
    14 min walk - 1.2 km

Getting around

  • EDSA LRT Station
    2 min drive
  • Gil Puyat Station
    5 min drive
  • Ninoy Aquino Intl. Airport (MNL)
    15 min drive

Restaurants

  • Golden Noodle House
    4 min walk
  • J.CO Donuts & Coffee
    13 min walk
  • Jollibee
    6 min walk
  • Horizon Cafe
    7 min walk
  • Jidong
    3 min walk

About this property

Premiere Haven at Shell Residences

  • Aparthotel near SM Mall of Asia
  • City of Dreams Manila is located near Premiere Haven at Shell Residences, which provides a terrace, a garden, and a playground. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a hair salon and laundry facilities.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • A roundtrip airport shuttle (surcharge), express check-out, and an elevator
  • Room features
  • All guestrooms at Premiere Haven at Shell Residences boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and bidets
    • 32-inch flat-screen TVs with cable channels
    • Separate dining areas, kitchenettes, and refrigerators

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Property amenities

Pool/Spa

  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • A restaurant
  • Minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Hair salon

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: PHP 1500
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: PHP 1500
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in fee: PHP 1500 (subject to availability)
  • Late check-out fee: PHP 1500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: GCash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Premiere Haven at Shell Residences have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–10 PM.

Is Premiere Haven at Shell Residences pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Premiere Haven at Shell Residences?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Early check-in is available for a fee of PHP 1500 (subject to availability).

What time is check-out at Premiere Haven at Shell Residences?

Check-out is at 11:00 AM. Late check-out is available for PHP 1500 (subject to availability).

Does Premiere Haven at Shell Residences provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Premiere Haven at Shell Residences located?

Located in Mall of Asia Complex, this aparthotel is within 1 mi (2 km) of Mall of Asia Arena, SM Mall of Asia, and Manila Bay. SMX Convention Center and The Mall of Asia Bay Area Amusement Park are also within 15 minutes. Baclaran LRT Station is 22 minutes by foot and Taft Avenue Station is 24 minutes.

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Reviews

Premiere Haven at Shell Residences Reviews

5.0

5.8

Cleanliness

8.0

Location

4.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 49 reviews
Rating 8 - Good. 8 out of 49 reviews
Rating 6 - Okay. 11 out of 49 reviews
Rating 4 - Poor. 10 out of 49 reviews
Rating 2 - Terrible. 16 out of 49 reviews

Reviews

Verified review

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, communication
I wasn’t able to check in because the front desk said I had to contact the owner to check in. I attempted to contact the owner but never got a response. I had to go and get a room at another hotel. Very disappointed that I have $373 away. Now I understand why they don’t do refunds. They are a scam
Stayed 8 nights in Oct 2023
Verified review

2/10 Terrible

christopher

Disliked: Cleanliness, communication

DO NOT GO THERE !!!!!!!!!!!!!!!

The owner of the property charged us DOUBLE to use the swimming pool as opposed to other guests !!! also everything with him had to be CASH he would not let me do a bank transfer ??? so he is avoiding paying tax on his income ! is this something Shell condoms ? i will inform the relevant TAX Authority to investigate this ! furniture kept falling apart ie the pull out bed ? and also the property was very very dirty, we will never RETURN !!
Stayed 4 nights in Dec 2022
Verified review

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
experience. We thought we were booking with a hotel but this turned out to be something like an Airbnb with a private group that’s renting out some condos. We notified them that our plane was arriving at 2 am and that we will need to check in around that time a month before our arrival. They didn’t communicate that they’re an Airbnb and there’s not a front desk to let us in at night. On their booklet they said that they would clean the rooms every day - but it never got cleaned the whole time we stayed there. There wasn’t enough blankets for everyone. The ac was only in one room so one room was always cold and the other room was hot. The service was also horrible. I do not recommend this place. It tarnished my view of Hotels.com to allow such an establishment. We complained to the building staff and they had told us that they get complaints about them all the time. They said that they are supposed to be there between 3pm - 6pm but sometimes they don’t show up so the guests who are arriving are left stranded and the building security is having to deal with them. HORRIBLE! And the rooms are not good. There are other places to stay that are much much nicer at half the cost!
Stayed 4 nights in Oct 2019
Verified review

6/10 Okay

joji luis A.

Liked: Cleanliness, staff & service, room comfort
The stay was ok. View is not good due to nearby construction. The fridge wasnt working which spoiled two dishes. Overall ok for a short stay.
Stayed 2 nights in Oct 2019
Verified review

2/10 Terrible

Angel

Disliked: Amenities, property conditions & facilities
No TV remote. WiFi was on and off. Was charge because the key broke while I was turning the knob (poor quality metal) and they say it's my fault. Am I Superman that I can break steel?
Stayed 3 nights in Sep 2019
Verified review

2/10 Terrible

luke

Disliked: Staff & service, amenities
no one there!!! i dont know where key is!!! and wifi is dosent work!!! i never this residence!! just provided one towel and no shower gel something like that.. i dont recommend this residence!!! DO NOT BOOK HERE!!!
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Koichi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

ホテルじゃない賃貸向き

トイレットペーパー無し タオル類一切無し 滞在中の掃除やシーツの交換一切無し 何度電話すれど出ない 蚊に煩わされて寝れなかった ここは賃貸物件と同じで1カ月滞在向き
Stayed 3 nights in Jul 2019
Verified review

4/10 Poor

Zyra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is outdated. Difficult check in process, i booked for shell residences but they gave us a room in sea residences. Room was warm AC may be outdated as well
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusion about our stay. The front desk have no idea where our rooms are. We had to call the owner of the unit to verify where we are suppose to stay. Guest cannot use the pool unless you have permission from the unit owner. Our second room is better than the first one. Place is good for one night stay only mostly for business trip. Wi-Fi is slow. May not go back there. No instruction on where to throw the garbage or if there is someone to pick them up.
Stayed 4 nights in Jul 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Amenities
Lack of toilet papers, diswashing liquid, not allowed to cook, hard to contact the person to clean the property, looks like he doesn't want to answer. Lack of properand sufficient utensils.
Stayed 5 nights in May 2019
Verified review

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Place was very hard to find. People didn't like going through the 2nd party (expedia).
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

Hotel was a hoax. They did not have my reservation.
Stayed 1 night in Jan 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
We wanted to spend last few nights in a nice place where we could cook own food have a bit more room and 2 big beds and be close to the mall. We did not get 2 king beds cooking in the kitchen was not allowed only allowed to use microwave oven and kettle cupboards were broken and dirty and wired closed. We had a list of all channels to watch on tv but could not watch them because they had not paid for sky subscription so only had 2 local channels on tv to watch in tagalog. Shower was absolutely useless and the one thing i was looking for to after being in provinces. Pool was not free to use and dirty. The mall was to far to walk to all the time with 2 small children so ended up using taxi a lot wich we did not want to do. Check in time is 3pm and in the room rules they state that it is a first ones to check in get there rooms they booked. We would not recommend this place to anyone better off staying in a hotel somewhere else very disappointing and confusing place.
Stayed 3 nights in Jan 2019
Verified review

4/10 Poor

Donald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hot water didn’t work. Called in about it and no one came to do anything about it.
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Paul

Liked: Cleanliness

It’s a basic accommodation.

It’s a mixed review. Realised that this is not a luxury location, these are private apartments that are rented out. Therefore what you get depends on the individual owners. We had two rooms, one basic the other good quality. Before you arrive you need to call the agents to let them know you are on the way. This way they can meet you in reception. We had a problem that after a 14 hour flight we missed the messages so agents knocked on door at 11pm for deposit. Also make it very clear if you have a morning flight to catch as they have to check the room to return the cash deposit. We booked rooms with a sofa bed. You have to ask for the extra bedding. It may sound like a total moan. But we got what we paid for and are happy.
Stayed 2 nights in Sep 2018
Verified review

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deposit scam

We were transfered to another premises, not similar to what I booked. I supposed to have like a sofa bed on the original booking but the other one got none so I have to pay extra 600 pesos for that. Then during check out, the staff wont refund me my 1,000 pesos deposit money as she found a very old looking cigarrete butts by the window/ where the airconditioned place outside. We never smoke nor my friends in our entire life. I guessed that's their scam to get all the deposit withold from their customer! Very disappointed on this one!!
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Russ

Room price is ok

It says free wifi but the Wi-Fi didn't work during my stay. The representative didn't get back to me after she got notified with the Wi-Fi issue No face towels and microwave
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Adjacent to Mall of Asia

Impersonal reception, lobby and service. Beds were comfortable, restroom needed cleaning.
Stayed 1 night in Jun 2018
Verified review

2/10 Terrible

nai-hsien

Disliked: Property conditions & facilities, room comfort

很糟，very bad

任意更改，致使我們無房間可睡
Verified review

6/10 Okay

pochie

Disliked: Cleanliness, property conditions & facilities
Dirty toilets and beds non comfy. Plus they charge usage of swimming pools even youare a registered guest. On the other hand, receptionists are helpful and approachable.
Stayed 3 nights in Apr 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location! Nice condo place. Safe area. Very close to Mall of Asia and the airport.
Stayed 2 nights in Sep 2017
Verified review

2/10 Terrible

Perla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condotel nightmare

Cockroaches, cockroaches. No extra key available. No cleaning everyday, must pay extra. No concierge, problematic wi-if. Had to buy own toilet paper. Expedia please inspect what you put out there. You risk your name and reputation. No more condotel for us in the future. Stick to known and reliable hotel chains. Always consider place to stay.. learned the hard way that your hotel should be major consideration when vacationing.
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

Alex

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

El sitio es bueno pero con sorpresa...

El residence es nuevo, no se puede decir nada malo. Lo que no me ha gustado es que ellos te piden dinero extra por la limpieza... Mi reserva era por dos noches y me pidieron mas o meno 40 euro por la limpieza pero en Filipinas una persona te limpia una habitacion con 2-3 euros... yo he discutido con ellos entonces me pidieron 18 euros. No es por el dinero es que me gusta pagar todo antes de salir de mi pais, Italia y llegar en el sitio con mi reserva ya completa. Es la primera vez que me pasa con 25 anos viajando por el mundo... Ultima cosa, pisina linda de verdad y la entrada se paga 150 PHI ( 2,50 euro)
Stayed 2 nights in Feb 2018
Verified review

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Original Hotel was changed with No explanation

I booked for my wife a double bedroom suite with king size beds , several weeks after the booking was made I was notified that the hotel had been changed , no reason for the change was given. once my wife arrived , she had to wait for an Expedia representative to arrive to help her Check in , once in the room it was not king size beds but full size , and the room was riddled with cockroaches will think twice before booking with expedia again and also would recommend you remove this hotel from your web site
Stayed 2 nights in Feb 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room을 멋대로 바꾸고, 바뀐 Room 청결 상태도 매우 불량 함. 다시는 가지 않을 예정임.
Stayed 1 night in Jan 2018