Palm Rock Residences

Property class: 3

Choose dates to view prices

At Palm Rock Residences, you can look forward to an airport shuttle, dry cleaning/laundry services, and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room, 1 Queen Bed

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 2 Double Beds

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Executive Loft

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Ambassador Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, WiFi (free)

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, WiFi (free)

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Loft Room

Minibar, in-room safe, WiFi (free)

Loft Room

  • Sleeps 2
  • 1 Double Bed

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A grand lobby with a central floral arrangement, multiple staircases, and a patterned carpet.

Makati Shangri-La, Manila

Makati Central Business District
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 1,002 reviews
The price is ￥19,286
￥23,645 total
includes taxes & fees
Oct 9 - Oct 10
Makati Shangri-La, Manila
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About the neighborhood

Makati Downtown, a neighborhood in Makati, is home to Palm Rock Residences. SM Mall of Asia and Greenbelt Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Manila Bay and Rizal Park. Looking to enjoy an event or a game while in town? See what's happening at Rizal Memorial Coliseum or Rizal Memorial Sports Complex. Visit our Makati travel guide
Map
Manila, Makati, 6060 Palma corner Osias Sts., Poblacion

What's nearby

  • A multi-level shopping mall with a prominent ceiling structure and various retail stores.
    Power Plant Mall
    5 min walk - 0.4 km
  • A burrito with lime wedges and two condiments on a plate.
    Century City
    9 min walk - 0.8 km
  • A city skyline at night with illuminated buildings and a green rooftop garden.
    Greenbelt Shopping Mall
    4 min drive - 2.2 km
  • Pasig River
    2 min walk - 0.2 km
  • Makati Museum
    3 min walk - 0.3 km

Getting around

  • Boni Avenue Station
    3 min drive
  • Manila Paco Station
    7 min drive
  • Ninoy Aquino Intl. Airport (MNL)
    30 min drive

Restaurants

  • Ooma
    7 min walk
  • harlan + holden coffee
    8 min walk
  • Ganso-Shabuway Japanese Style Hot Pot
    7 min walk
  • 8 Cuts Burger Blends
    9 min walk
  • Mamou too!
    9 min walk

About this property

Palm Rock Residences

  • Hotel near SM Mall of Asia
  • You can look forward to an airport shuttle, dry cleaning/laundry services, and a restaurant at Palm Rock Residences. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Limo/town car service, cooked-to-order breakfast (surcharge), and a 24-hour front desk
    • An elevator, a front-desk safe, and concierge services
  • Room features
  • All guestrooms at Palm Rock Residences include amenities such as free WiFi and safes, in addition to free newspapers and minibars.
  • Other conveniences in all rooms include:
    • Bathrooms with free toiletries
    • Coffee/tea makers and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour airport shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 150 per person
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Spa

  • Massage

Accessibility

  • Elevator

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Free daily newspapers
  • Phone
  • Safe

Policies

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

JCB InternationalMastercardAmerican ExpressVisa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Palm Rock Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

Where is Palm Rock Residences located?

Located in Makati Downtown, this hotel is within 1 mi (2 km) of Power Plant Mall and Ayala Triangle Gardens. Greenbelt Shopping Mall and Ayala Museum are also within 2 mi (3 km). Guadalupe Station is 21 minutes by foot and Buendia Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palm Rock Residences Reviews

7.8

Good

8.4

Cleanliness

6.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 193 reviews
Rating 8 - Good. 79 out of 193 reviews
Rating 6 - Okay. 44 out of 193 reviews
Rating 4 - Poor. 10 out of 193 reviews
Rating 2 - Terrible. 6 out of 193 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service

綺麗なビジホ

綺麗なビジホです。夜でも歩ける距離にセブンイレブンがあります。ドライヤーはフロントに言えば貸してくれます。
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palm Rock was a great place to stay in Makati.

The Palm Rock was a really nice hotel and a good location near the Power Plant mall. All of the hotel staff were very nice. It was really helpful to have the front desk get a cab within minutes. The rooms were better than I expected. Really clean and attractive.
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

조용한 호텔이나 접근성이 조금 나쁩니다!

주변은 조용하나, 밤 늦게 접근성은 떨어집니다. 가까운 입출입 도로를 게이트로 잠금니다...뒤로 들어가야 하구요...방은 넓고 좋은데 통상적인 호텔키 등으로 전등을 키는 것이 아니라 조금은 불편합니다...식당에서 아침을 하는 것이 아니고 룸서비스를 하네요...아침은 매우 단촐
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palm Rock Value

The Palm Rock is a quiet & pleasant small hotel. Ideally located near Power Plant centre & business centre. My only suggestion for bathroom improvement is to place a light above the mirror. Impossible to see reflection in the gloom
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Room comfort

Room is nice and clean

Good for business stay but the wifi signal is not strong enough
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel,quite location!

Nice hotel! This hotel is clean, quite. Near the Power Plant Mall, which is the best mall in Manila in my opinion. Ana- the super cutie and nice staff is very friendly and helpful. The hotel charged us 500 PHP for early check-in and 500PHP for late check-out. The room is not as per Hotels.com info but the staff is try the best to help us. I ordered the 2 Queen bed room but the hotel does not have. Finally the hotel supply extra single bed in a 2 sigle bed room. If you visit Intramurous - do not use the tricycle bike service. And do not use horse cart anywhere. They will offer a low price but whem you make payment they will ask you the higher price as if you heard the wrong price they have told. The horse cart is terrible they will ák you to pay 2000 peso i/o 20 as they told when welcome you. They will ask us to help because they are hungry. But they will shout at you and rob our money if you go alone. Anyway - Do not use Horse Cart. In conclusion: i love Ayala Museum. Greenbelt Mall and Power Plant Mall. The hotel is very reasonable.
Stayed 2 nights in Sep 2017
Verified review

6/10 Okay

Liked: Staff & service

It's ok for the price

The hotel is not in a nice location. Too close to local residents, schools and too much traffic. No hair dryer and room compliments. But rhe staffs are nice and friendly
Stayed 5 nights in Sep 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

安全な地区

ちょっとわかりづらい所にあるので、タクシードライバーも迷った。 隣は学校で朝６時くらいから子供達の声が聞こえる。 周辺は治安が良かったので、夜間に一人で徒歩6-７分にあるショッピングセンターのとんかつ屋に行っても危険な感じは全くなかった。 スタッフは皆しっかりしている。 難を言えば部屋の湿気が多いことと、数種類ある朝食メニューがフィリピン料理だけなので、パン/シリアル/ヨーグルト/フルーツなどのセットも選択肢に加えて欲しいこと、朝食はルームサービスになるので、前日夜迄にメニュー/時間を決めなければならない(好きな時間に起きて、その時の気分でメニューを決める、ということができない)。 その他に関しては問題ないので、もし再度マニラに旅行する機会があったら利用したいと思う。
Stayed 4 nights in Aug 2017
Verified review

6/10 Okay

Liked: Staff & service

PI vacay

Good location,nice staff,clean room but I saw 3 cockroaches during my stay there.
Stayed 18 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place to stay on a quiet transition going back to work.
Stayed 1 night in Jul 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

never, never, never stay here

after midnight all streets the hotel is closed. not worth staying there. close to a mall if u willing to walk a quarter mile for food.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Once again Beyond Satisfied

Every time we stay at Palm Rock it's an overall beyond pleasant experience
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

The location of the hotel was hard to find at first, but it is close to a shopping mall and I was very happy with the staff.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

I couldn't even get to the hotel because it was in some blocked off part of rockwell that wasn't accessible at night. Don't stay here if you plan on going anywhere outside the hotel. Had to drive around for 45 minutes trying to find a way in but was stopped by security guards at every entrance, just had to get anther hotel. Complete waste of money.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

I not stay here again

Their elevator was broken, wifi was down for two and half days that I was there. At night, there were constant dogs barking. And at night there was a smell of sewer gases that penetrated the room. I have stayed at this hotel before and then complained that the furniture covering and sheet and bed comforter had stains on them ( the manager wrote back and said this was being corrected) and six months later the problem with stains remains. In their defense, its is hard for them to correct the problem with dogs barking and by my work trips to the Rockwell mall, I could tell that the sewer problem was not inside the hotel but rather from the restaurant below and coming from a source up the street from them.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Budget last minute decision

Cleanliness and facilities was outdated. The lift was broken had to walk up 3 levels.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This area is close to many restaurants and a short can ride away from malls. Area is very safe with guards surrounding areas.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay but location is hard to get at if your taking a taxi. Staff was extremely friendly and helpful.
Verified review

6/10 Okay

Strong cigarette smell all nite long

The location is good, the staff attentive and the wifi works. However BE AWARE, we could barely sleep or breath for two whole nights, because someone was smoking in the room below and all the smoke came from our bathroom fan. It was so bad at one point my boyfriend and I sleep under the covers with the fan on. TERRIBLE experience. Next morning we both were congested and my hair smelt like smoke! Wouldn't recommend this place.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מומלץ

מלון באיזור שקט וקרוב למרכז קניות. מול המלון ישנו בית ספר מה שגרע במקצת מהחוויה הכללית בשל הרעש
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating, and acceptable.

Many nice features, but meals where a little short.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Make sure you want to stay in this area

I have COPD and the elevator was not working. Needless to say this impacted and shorten my stay at this hotel. I got the impression it has been out of service for a while. The high lite of this experience was the fact that hotel.com located a nearby hotel for me to stay instead of this hotel. The room was ok but taxi service is very limited in this area. The price is great
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but noisy and lousy Wifi

I stayed for 8 days Room is big and clean but some minor or major items that are important 1. Small ants on all tables upon check in 2. Hot water was inconsistent hot and cold 3. Wifi slow as molasses and was down a lot 4. Across from a School which had 6am blow horn gatherings, yes 6am M-F it sucked 5. Somewhat hard to find If can endure these items have at it.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check it in

Quiet and cozy with one of the best values in the area