I made my initial reservation here and then at 8:00pm the night before I got an email telling me they couldn't accommodate my reservation and were moving me to the hampton inn next door. Thankfully im the type of person who checks my email often. I called the Hampton Inn to see what type of room I was getting and it was nothing like the type of room that I booked at the residence inn that would accommodate my stay. Thankfully, I reached out too expedia, and their customer service was able to communicate with them and find a room that would work. It took me until almost ten o'clock to get this cleared up. So needless to say, I can't leave a true review because I didn't stay there. I was told the reason they couldn't accommodate my stay was because of students and concerts in town.etc. Which was the exact reason I booked at their hotel because my nephew and I were going to a concert. Expedia was amazing and gave me a $50 credit for my troubles. Which I thought was very nice because it was not expedia's fault. Not a peep from the residence inn. I will say the staff at the Hampton Inn Manassas that I stayed at were great. So be wary of booking at the residence inn, because they can just move you to another hotel and throw you in any type of room. I'm very thankful for expedias customer service and the staff at hampton inn.
Mary
2025 年 5 月に 1 泊滞在
8/10
This hotel was good to stay for one night butit is not a walkable area. It was near rundown shops. The hotel and room is dated but clean.
Zeynep
2025 年 5 月に 1 泊滞在
2/10
Had to cancel days prior to visit because local tulip festival was canceled, and the Marriott Residence Inn wouldn't give us any money back or consider crediting us for the room even though we didn't use it. Will never book a Marriott property again...
William
2025 年 4 月に 1 泊滞在
10/10
The staff was very nice and helpful. The property was very clean.
Anzur
2025 年 4 月に 4 泊滞在
10/10
宿泊されたお客様
2025 年 4 月に 1 泊滞在
10/10
Nice
Sergio
2025 年 3 月に 1 泊滞在
10/10
Nice staffs and clean hotel. Breakfast we’re good and a lots of variety to choose. Specially waffles is good.
Tan
2025 年 3 月に 3 泊滞在
8/10
We love the fact of pet friendly. Our pups enjoyed the stay!
Denise
2025 年 2 月に 2 泊滞在
10/10
Second stay, very clea and safe
Nice facility.
Michael Ann
2025 年 2 月に 1 泊滞在
8/10
Alvin
2025 年 2 月に 3 泊滞在
10/10
Jerry
2025 年 1 月に 2 泊滞在
10/10
Marianne
2025 年 2 月に 1 泊滞在
6/10
The Staff was absolutely refreshing, over all really enjoyed my brief stay look forward to future stays
Robert
2025 年 1 月に 1 泊滞在
10/10
Clyde
2025 年 1 月に 2 泊滞在
10/10
Martin
2024 年 12 月に 2 泊滞在
10/10
Staff was exceptional!
Room was one of the nicest we have stayed in.
We will stay here again.
Lisa
2024 年 12 月に 2 泊滞在
6/10
No answer
Lucy
2024 年 11 月に 3 泊滞在
10/10
John
2024 年 10 月に 1 泊滞在
8/10
The hotel is quiet and convenient for getting around the town. Parking is spacious. My only complaint is that some tiles in the bathroom floor are loose and they need to be fixed.
Jun
2024 年 11 月に 5 泊滞在
2/10
We were told that the hotel overbooked and they did not have a room for us. They moved us to a smaller, cheaper hotel without the amenities that I originally booked the hotel for. I have extremely disappointed children in a room 1/3 of the size that I reserved. Extremely angry about the entire situation.