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MITC ホテルの口コミ

3.5 out of 5
MITC ホテル
Melaka International Trade Centre, Ayer Keroh, Malacca City, Malacca

口コミ

8.0

とても良い

評価 10 - 151 件の口コミ中 40 件が非常に良い" "
評価 8 - 151 件の口コミ中 71 件が良い" "
評価 6 - 151 件の口コミ中 30 件が普通" "
評価 4 - 151 件の口コミ中 8 件が不満" "
評価 2 - 151 件の口コミ中 2 件が非常に不満" "

8.0/10

清潔度

8.4/10

スタッフとサービス

7.4/10

設備とサービス

7.8/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

2/10 (非常に不満)

Chee Kong

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The wash basin leaks water at the bottom, the toilet light is spoilt and the toilet seat is too close to the wall with little leg room. Reception counter staff is not friendly.
2024 年 3 月に 1 泊滞在

8/10 (良い)

kok soon

2022 年 12 月に 1 泊滞在
DAMIA RAMLEEからの返信 (投稿日 : 2023 年 1 月 7 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

10/10 (非常に良い)

Mohammad Sofian

2022 年 10 月に 1 泊滞在
DAMIA RAMLEEからの返信 (投稿日 : 2022 年 10 月 6 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

6/10 (普通)

BAHIYAH

2022 年 5 月に 1 泊滞在
DAMIA RAMLEEからの返信 (投稿日 : 2022 年 6 月 17 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

OMAR MAHDZAN

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice for short stay.
2021 年 11 月に 1 泊滞在
DAMIA RAMLEEからの返信 (投稿日 : 2021 年 11 月 18 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

6/10 (普通)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度
Rooms to improve
Hotel staffs are nice and friendly, but housekeeping and maintenance teams really needs to step up on the cleaning and maintenance. The room floor does not seem be cleaned even before and during my stay, room service dishes/glasses were seen being left along corridors for a couple of days, wall mounted table are on the verge of dropping out and toilet is leaking. Hope these are not too much to expect from a rated 3.5star hotel. Also rather disappointed to only know that there is no laundry service available on site...
2021 年 3 月に 10 泊滞在
Wafi Aliesからの返信 (投稿日 : 2021 年 4 月 19 日)
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.

8/10 (良い)

MOHAMAD HAMIDI

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 4 月に 1 泊滞在
Wafi Aliesからの返信 (投稿日 : 2021 年 4 月 6 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

SAMSUL

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 1 泊滞在
Wafi Aliesからの返信 (投稿日 : 2021 年 1 月 31 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

6/10 (普通)

Hubby、Jb

良かった点 : スタッフとサービス
Close to zoo Melaka, sink on the toilet was out of service
2020 年 12 月に 2 泊滞在
Wafi Aliesからの返信 (投稿日 : 2020 年 12 月 27 日)
Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.

8/10 (良い)

Nordin

2020 年 12 月に 1 泊滞在
Wafi Aliesからの返信 (投稿日 : 2021 年 1 月 31 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

宿泊されたお客様

2020 年 12 月に 1 泊滞在
Wafi Aliesからの返信 (投稿日 : 2020 年 12 月 27 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

Kalaiselvi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 1 泊滞在
Wafi Aliesからの返信 (投稿日 : 2020 年 12 月 27 日)
Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
sila buat penambahbaikan
bilik berhabuk macam tak pernah bersihkan..tilam dgn perabot nampak habuk..tapi bilik selesa la..satu lagi lift macam bahaya..
2020 年 9 月に 1 泊滞在
Best Regards, Wafi, Front Office Executiveからの返信 (投稿日 : 2020 年 9 月 23 日)
Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very bad service!
Very bad hotel and really bad staff attitude!
2020 年 9 月に 1 泊滞在
Best Regards, Wafi, Front Office Executiveからの返信 (投稿日 : 2020 年 9 月 21 日)
Dear Puan Khadijah, We thank you for your comments. We apologize for the problems and inconvenience that you experienced during your last stay. We want to assure you that we will be looking into each point that you have made and rectify them. So that we might learn more about how to improve our property and services for you and the other guests. We want to apologize again for the inconvenience that you and your family have faced regarding the elevator problem that had occurred. As of currently, the elevator has been maintained and repaired accordingly. Thank you for staying with us and we look forward to another chance to serve you.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good
2020 年 8 月に 3 泊滞在
Best Regards, Wafi, Front Office Executiveからの返信 (投稿日 : 2020 年 9 月 7 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

Seha、Port Dickson

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
excellent service by the staff . my kids enjoy the pool very much . thanks .
2020 年 8 月に 1 泊滞在
Best Regards, Wafi, Front Office Executiveからの返信 (投稿日 : 2020 年 8 月 10 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

ramli bin ismail

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 7 月に 1 泊滞在
Best Regards, Wafi, Front Office Executiveからの返信 (投稿日 : 2020 年 7 月 22 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

Mohd Norazman

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service, great pool.
Amazing and great service. Just the breakfast menu insufficient.Breakfast alsonot enough at one time. Overall, its good hotel. If you are business traveller, this is the right choice.
2020 年 7 月に 1 泊滞在
Best Regards, Wafi, Front Office Executiveからの返信 (投稿日 : 2020 年 7 月 6 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

10/10 (非常に良い)

Hasiah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 6 月に 1 泊滞在
Best Regards, Wafi, Front Office Executiveからの返信 (投稿日 : 2020 年 7 月 1 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

Ahmad Muizzudin

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 2 泊滞在
Wafiからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

Doreen

良かった点 : スタッフとサービス
2019 年 12 月に 1 泊滞在

6/10 (普通)

Mohd、Selangor

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nothing interesting no star for this hotel just like a budget hotel the rate like 4 star hotel
2019 年 11 月に 1 泊滞在
Eraからの返信 (投稿日 : 2019 年 12 月 23 日)
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

8/10 (良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is good. Breakfast should be of more varieties
2019 年 11 月に 1 泊滞在
Eraからの返信 (投稿日 : 2019 年 12 月 23 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

6/10 (普通)

guna selan

出張
2019 年 11 月に 1 泊滞在
Eraからの返信 (投稿日 : 2019 年 12 月 23 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

6/10 (普通)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
cleanliness good but the cafe for breakfast is not proper arranged and conducive.
2019 年 11 月に 1 泊滞在
eraからの返信 (投稿日 : 2019 年 11 月 13 日)
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests

8/10 (良い)

Mohamad Lukhman

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 10 月に 1 泊滞在
eraからの返信 (投稿日 : 2019 年 11 月 7 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

6/10 (普通)

Akmal Farhan

気になった点 : 清潔度
Pro - got many pillows Con - some of the pillow sheet got smell maybe didn’t change by housekeeping.. (bau air liur basi!)
2019 年 10 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

2019 年 10 月に 1 泊滞在
ERAからの返信 (投稿日 : 2019 年 10 月 12 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

宿泊されたお客様

2019 年 9 月に 2 泊滞在
ERAからの返信 (投稿日 : 2019 年 9 月 23 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value for money. Good location. Breakfast was fine although the restaurant was a bit crowded. Thoughtful staff cleaned the car windscreens at its open air carpark in the morning.
2019 年 9 月に 1 泊滞在
ERAからの返信 (投稿日 : 2019 年 9 月 23 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
Location good with a Hypermart mydin , macdonald Just beside hotel and a nasi kandar restaurant also nearly. Room are comfortable , clean but small in size to the extend if need to eat in the room got to to pull out a mini table attached to the wall No mini fridge. Toilet too cramp especially for big size person . But for the price it’s still comfortable and affordable . Restaurant - the breakfast not much choice of food served
2019 年 9 月に 1 泊滞在
ERAからの返信 (投稿日 : 2019 年 9 月 17 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Not like 4 star ... I feel like stay at hotel 2 star
2019 年 9 月に 2 泊滞在
Eyraからの返信 (投稿日 : 2019 年 10 月 5 日)
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 9 月に 1 泊滞在
WAFIからの返信 (投稿日 : 2019 年 9 月 16 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

Nadia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 1 泊滞在
ERAからの返信 (投稿日 : 2019 年 10 月 12 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

10/10 (非常に良い)

Wan

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 8 月に 1 泊滞在
WAFIからの返信 (投稿日 : 2019 年 9 月 16 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

10/10 (非常に良い)

danial

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good for all things
2019 年 8 月に 1 泊滞在
WAFIからの返信 (投稿日 : 2019 年 9 月 16 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Food and hospitality
2019 年 8 月に 2 泊滞在
ERAからの返信 (投稿日 : 2019 年 10 月 12 日)
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay. Hotel and staff first rate. We will stay again
2019 年 8 月に 1 泊滞在
ERAからの返信 (投稿日 : 2019 年 8 月 13 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

宿泊されたお客様

2019 年 7 月に 1 泊滞在
ERAからの返信 (投稿日 : 2019 年 8 月 13 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

10/10 (非常に良い)

AZIMAH

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the staff service, very friendly and helpful .. The car windshield was cleaned every morning.. The breakfast was absolutely delicious .. However, the room a bit crowded with furniture, not enough space for prayer in the room (Stayed at 1 queen + 1 single beds room)
2019 年 7 月に 1 泊滞在
Wafi, Front Office Executiveからの返信 (投稿日 : 2019 年 7 月 21 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel! Best Regards, Wafi, Front Office Executive

10/10 (非常に良い)

Siti

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and comfy
2019 年 7 月に 1 泊滞在
ERAからの返信 (投稿日 : 2019 年 7 月 18 日)
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mitc Hotel!

8/10 (良い)

rashid

良かった点 : スタッフとサービス、客室の快適度
2019 年 6 月に 1 泊滞在
ERAからの返信 (投稿日 : 2019 年 7 月 6 日)
Dear beloved guest, Thank You for choosing Mitc Hotel!!

10/10 (非常に良い)

MUHAMMAD、Johor

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean with excellent service.
2019 年 6 月に 2 泊滞在
eraからの返信 (投稿日 : 2019 年 6 月 18 日)
Dear Guest, Thank you for your feedback ! Hope to see you again here

10/10 (非常に良い)

宿泊されたお客様

2019 年 5 月に 1 泊滞在
Eraからの返信 (投稿日 : 2019 年 6 月 20 日)
Dear Guest, Thank you for your feedback! Hope to see you come again to this hotel. Thank You

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Unfortunate for the staffs who did their very best to give services to customer. Main issue is with the planning and procedure of the hotel which was not up to standard. The room is small (max of 3 star). The maintenance of the bathroom do seem like being overlook. Having a deluxe room is does not seem to be bigger or better than superior except for having an extra bed in which cause the room to be crowded. Again I pity the staffs who did give excellent service with what at their disposal
2019 年 4 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
So so only
The 3D wallpaper in the room looks so annoying. Foods is not up to the expectation. Can be improved.
2019 年 4 月に 1 泊滞在

10/10 (非常に良い)

Azian、Johor

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice pkace to stay
2019 年 3 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
My review space does matter
This hotel room is small like a shoebox studio flat, even to shower u cant move bcos it so cramp, i wont go for more than 1 night in this hotel but the staff is well train, they greet u and the very courtesy and the place is clean but room is so small.
2019 年 3 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 2 月に 1 泊滞在

4/10 (不満)

Stefan.M

良かった点 : スタッフとサービス
気になった点 : 清潔度
The sound proof of the room are terrible, able to hear footsteps noises from upstairs and hallway. Pillow as stiff as rock. Vacuum cleaning early in the morning. Buffet tables are limited and no one seems to bother to clean the dining table after the guest left and long queue just for an omelette and fried won tan.
2019 年 2 月に 4 泊滞在