¡Hola Tenki!Muchas gracias por tu valoración :)Un saludo,

Hello Sachiko, how are you? Thank you very much for sharing your opinion with us.We are sorry that your stay was not pleasant. We are very interested to know why. If you could send us an email to info@sleepnatocha giving us more information we would appreciate it.Best regards,

こんにちは、コウセイまずはじめに、ご意見をお寄せいただき、ありがとうございました。お客様のご意見は私たちにとってとても大切です。ご滞在中はごゆっくりお休みいただけたようで何よりでございます。確かにお部屋に湯沸かしポットはございませんが、レセプションに24時間ご利用いただける湯沸かしポットとSHOPP'Nをご用意しております。一日中市内を楽しんで疲れて到着した場合でも、いつでも利用できます。） 次回の首都訪問の際も、皆様のお越しを心よりお待ちしております！

こんにちは！レビューありがとうございます。ホテルの雰囲気や無料のドリンクを気に入っていただけたようで、大変嬉しく思います。また、当ホテルのスタッフがフレンドリーで親切であったとのこと、大変嬉しく思います。またのお越しを心よりお待ち申し上げております。

Hola Emi, Muchas gracias por compartir tu experiencia con nosotros. Estamos encantados de que hayas tenido una buena estancia.En tu próxima visita a Madrid, ¡te esperamos! Un abrazo :)

Hi Makoto, how are you?Thank you very much for taking a little of your time to appreciate your time in SLEEP'N. Without you, we wouldn't be able to continue here.We are glad that you found our location ideal for your visit in Madrid. It's great to be able to visit the main places of interest by walk! We are sorry to hear that the bed was not comfortable for you. We will make a note of it and have it checked by our Cleaning Department immediately. On your next visit to Madrid, stay with us. SLEEP'N is now your home :)

トモコ、元気かい？SLEEP'Nから、あなたの経験を共有するために時間を割いていただきありがとうございます。お客様のご要望は管理部門に伝え、改善策を検討させていただきます。よろしくお願いいたします。）

안녕하세요, 아사미,먼저 의견을 보내주셔서 대단히 감사합니다. 여러분의 의견에 진심으로 감사드립니다. 객실이 작은 것은 사실이지만 부족함이 없도록 객실을 배치했습니다. 좋은 휴식을 취하셨다니 정말 기쁩니다 :) 또한 마드리드 방문에 우리 위치가 좋았다는 것도 얼마나 좋은지. 모든 주요 명소가 도보 거리 내에 있는 것만큼 좋은 것은 없죠?곧 다시 뵙기를 바랍니다. 큰 포옹!

こんにちは Yuko!ご感想をお寄せいただき、ありがとうございました。椅子の座り心地がお気に召さなかったとのこと、誠に申し訳ございません。またのご来店を心よりお待ち申し上げております。よろしくお願いいたします！

Hi Noriko, Thank you for your review! :)Best regards,

こんにちは Noriko！ありがとうございます。当ホテルのロケーションをお気に召していただけたようで、大変嬉しく思います。一方、スタッフの対応につきましては、大変申し訳ございませんでした。今後このようなことがないよう、お客様のご意見を関係部署に伝えさせていただきます。またのお越しを心よりお待ち申し上げております。

Hello Noriaki, how are you? Thank you for letting us know your opinion. Your words motivate us to keep improving day by day. We're glad to see you have a good stay. On your next visit to Madrid, do not hesitate to visit us. We wait you at SLEEP'N with open arms!

Hi Satoko! Thank you so much for your review!!!

コメントありがとうございます。これは私たちにとって、改善のために重要なことです。残念ながら、当ホテルのテラスはあまり広くないため、テーブルに座って快適に朝食をお召し上がりいただくためにはご予約が必要です。ではごきげんよう

Hi Hirohisa!Thank you so much for your review! We really appreciate it!Best regards

Thank you kindly for the feedback. It´ll be great if you can tell us what was wrong with the femael recepcionist. We´ll try to get better. Regards

It's great that you had such a pleasant stay and that you enjoyed our location as well as the different services we offer at SLEEP'N. We have good soundproofing so it is always nice to see Madrid but at the same time rest comfortably. Thank you for the part that we have....We hope to see you soon

Hello Julian! Thanks for you feedback.I am glad you had a nice say.Hope to see you next time in Madrid.

Hi Dmitriy, how are you?Thank you so much for your review. It was a pleasure to have you here at home!Come back soon!!!Best regards,

Hello M'Lou! Thank you very much for sharing how was your stay with us. Your words are very important.Our location is ideal. We are connected to transportation and in the heart of the Art Triangle. This is fantastic if you are an art lover! We are very glad that, despite the size, you found the room comfortable and quiet so you could have a good rest. A big hug from the whole team!

Hello Monica, how are you?Thank you for taking the time to tell us about your experience at SLEEP'N. Your comments are very helpful!We are glad that our location was a good fit for your visit to Madrid. It's great to have places like the Prado Museum so close, isn't it?We hope you had a great stay with us and hope to see you again soon. A virtual hug :)

Hello Jose, how are you? Our location is fantastic. We have many places of interest within walking distance or, if not, also connected by public transportation. There is no better location to enjoy all that Madrid has to offer ;) Also, we are very happy that you had a good stay at SLEEP'N. We want you to feel at home.Thank you very much for your review. Without you, we wouldn't be able to stay here. A big hug :)

Hi Elizabeth! There is nothing that gives us more joy than to know that you had a great stay with us and it is one of the best accommodations you have ever stayed in. This tells us that we are doing things right ;)Breakfast on the terrace is ideal. We can't think of a better way to start the day than with a good breakfast accompanied by beautiful views! On behalf of the whole team, thank you very much for your words. We appreciate them a lot.When you come back to Madrid, we look forward to welcoming you in what is already your home, SLEEP'N

Hello Richard!Thank you so much for your comment. Your words are really important to us.We're very happy to see you have a good stay and found our location so convenient. It's great to have the main sightseeting places so close. As the Queen Sophia museum just next to us! We hope to see you again soon. A big hug ;)

Hola Bibiana, ¿cómo estás?Muchas gracias por hacernos llegar tu valoración. Vuestras palabras las apreciamos un montón :) Asimismo, gracias por destacar nuestro Coffee Corner. Es una maravilla poder acabar el día tomando un café o té en la terraza, ¿verdad? Nuestra ubicación es ideal. Estamos a un paso de los principales lugares de interés como el Reina Sofía, justo al lado. Si bien es cierto que nuestras habitaciones son pequeñas, las disponemos de tal manera para que no os falte de nada!Un gran abrazo de parte de todo el equipo!

Hello Edye! How are you? Thanks for you feedback it is very useful for us,How nice that you had such a pleasant stay. When you are on a trip it is so important to be able to rest well and start a new day with a good breakfast and views....also the location has been to your liking.Thanks for the part we play the truth that motivates us a lot to see that you are so comfortable with us.We hope to see you soon.

Hola Tony, gracias por tu valoración.Nos alegra saber qeu nuestra localización ha sido conveniente para ti y que has disfrutado de tu estancia con nosotros.No tardes en volver.

Hi Paul! How are you?You don't know how excited we are to see your review here! Thank you so so much for giving us such an amazing feedback and we are very happy to know that your stay with us was superb!Also, we want to thank you for higlighting the treatment and service our of special staff with you.. Our main goal is always to make you feel at home even when you have traveled a long way! :)Remember, the next you come to Madrid, it'll be a real pleasure to have you back since this is your second home now!Best regards,

Hello David! How are you??We are glad to know that you liked our location. As you said, we are inside the Madrid Art Triangle!! Also how nice, you found the staff great and you enjoyed our facilities. We are happy to hear that depite of the size of our rooms you could enjoy you stay with us.Thank you very much for your review!! We hope to see you again!!Best regards