Dear Lisa,Thank you for such a positive review.We are glad we were able to meet all your requirements for a perfect stay.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Gloria,Thank you for such a positive review.We're thrilled to hear that our proximity to the airport made your early flight more convenient. It's wonderful to know that the cleanliness of our rooms and the overall condition of our hotel met your expectations. Our team takes great pride in providing excellent service, and your appreciation means a lot.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Mr. Tino,We would like to thank you for this positive review.We are delighted to hear that the cleanliness of our rooms met your expectations and that you found our service to be top-notch. It's also great to know that the amenities provided in your room contributed to a comfortable stay. While we acknowledge your feedback regarding the hotel's condition, we take pride in our well-maintained facilities and continue to ensure that our guests have a pleasant experience.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Estimada Sara,Muchas gracias por su reciente visita y por sus comentarios.Nos llena de orgullo saber que nuestro servicio de transporte gratuito al aeropuerto y la variedad y calidad de nuestro desayuno buffet han sido de su agrado. Apreciamos que destaque la atención de nuestro equipo. Tomamos nota de sus comentarios sobre la decoración y los colchones de la suite para considerar mejoras futuras. Nos complace que la ubicación haya sido conveniente para sus necesidades, con opciones gastronómicas cercanas.Lamentamos que la comodidad de su descanso se haya visto afectada y quisiéramos asegurarle que la satisfacción de nuestros huéspedes es nuestra prioridad. Estaremos revisando las condiciones de nuestras suites para garantizar que todos los aspectos de la estancia sean excepcionales.Esperamos poder recibirle de nuevo en un futuro próximo. Atentamente,Laura López, Voice of Customer Coordinator

Dear Ms Leanna,Thank you for such a positive review.We're delighted to hear that our efforts to maintain clean and comfortable rooms met your expectations and that you enjoyed the culinary offerings at our in-house restaurant. It's also wonderful to know that our convenient airport shuttle service added to the ease of your stay.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Tara, Thank you for this review about your stay with us at Hotel Madrid Alameda Aeropuerto.We're delighted to hear that our location provided you with convenient access to the airport, cafes, grocery stores, and parks. Regarding the early check-in fee, we strive to accommodate our guests' needs and understand the challenges of travel schedules; however, our policy allows us to ensure rooms are impeccably prepared for each guest. Although this is standard practice, we appreciate your feedback and will consider your comments as we continually seek to enhance our guest experience.We look forward to seeing you again in the future. Kindest regards,Laura López, Voice of Customer Coordinator

Estimada Amanda,Muchísimas gracias por su reseña acerca de su experiencia en Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá.Le agradecemos enormemente que haya compartido su experiencia y estamos encantados de saber que nuestro desayuno cumplió con sus expectativas, ofreciendo una amplia selección de productos de alta calidad para comenzar el día con energía. Nos complace también que haya destacado la amabilidad y profesionalidad de nuestro equipo, aspectos que consideramos esenciales para proporcionar un servicio excepcional.Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,Laura López, Voice of Customer Coordinator

Dear Mr. Anthony,We would like to thank you for this positive review.We're delighted to hear you enjoyed the convenience of our airport transportation and the variety of our buffet breakfast. It's great to know that the cleanliness of our rooms and the overall condition of the hotel met your expectations, along with the service provided by our team. We also appreciate your positive feedback on the room amenities, which we strive to maintain for a comfortable stay.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Dear Carlos,We would like to thank you for this positive review.We are delighted to hear that our proximity to the airport added to the convenience of your stay and that you found our transportation services to be excellent. It's great to know that the variety of dining options met your expectations. We appreciate your positive remarks on our room cleanliness, overall hotel condition, and the service provided by our team. We also take note of your feedback regarding the room amenities, and while we strive for perfection, we're glad that you still had an enjoyable experience overall.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Dear Wendy,Thank you for such a positive review.We're thrilled to hear that our staff's friendliness and the ease of arranging airport shuttle services contributed to a smooth experience for you. It is delightful to learn that our deep bathtubs provided the perfect respite after your travels. We are also glad that the dining options met your expectations and you enjoyed your meal.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Mr. Daniel,We would like to thank you for this positive review.We are glad we were able to meet all your requirements for a perfect stay.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Dear Mr. Philip,We'd like to thank you for taking the time to review your experience.We're thrilled to hear that our hotel's proximity to the airport and overall condition met your expectations. It's wonderful to know that you found our room cleanliness and amenities to be impeccable. We regret to hear about the confusion regarding our complimentary airport shuttle service. Our goal is to provide seamless transportation, and we will ensure that clearer instructions are available for a hassle-free journey from the airport to our hotel.We hope to have the opportunity of welcoming you back in the future. Best regards,Laura López, Voice of Customer Coordinator

Dear Mr. Scott,We'd like to thank you for taking the time to review your experience.We are delighted to hear that our proximity to Barajas airport added convenience to your stay and that the neighborhood's dining options, including the tapas bar you found, enhanced your final evening in Madrid. Our team takes great pride in maintaining the property to ensure a pleasant environment for our guests. We appreciate your recognition of our efforts in room cleanliness, hotel condition, service, and room amenities.We hope to have the opportunity of welcoming you back in the future. Best regards,Laura López, Voice of Customer Coordinator

Dear Ms Elaine,Thank you for such a positive review.We are glad that our location and shuttle service were so convenient for your needs.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Ms Elizabeth,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Ryan,Thank you for taking the time to provide your feedback.We're delighted to hear that the cleanliness of our rooms and the level of service met your expectations. Our commitment to maintaining a high standard is unwavering, and we're glad it enhanced your stay. We also appreciate your positive remarks about the convenience of our airport shuttle service. We understand that after a long journey, our guests value efficient and comfortable transportation. We regret to hear that you encountered issues with the air conditioning in your room. Our rooms are indeed equipped with air conditioning or heating, depending on the season, to ensure our guests' comfort. While we strive to provide a seamless experience, it appears we fell short in this instance. Please rest assured that our team is dedicated to addressing any in-room amenities that may not meet our guests' expectations.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Agustín,We would like to thank you for this positive review.We're delighted to hear that you found your stay to be safe and quiet, which is a testament to our commitment to guest comfort and security. Our team takes great pride in maintaining the cleanliness of our rooms, and we're pleased that you appreciated the condition of the hotel and the services provided. While we note your satisfaction with the room amenities, we constantly strive for excellence and your feedback is invaluable in this pursuit.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. José,We would like to thank you for this positive review.We're delighted to hear you appreciated the convenience of our multiple shuttles to Barajas airport, ensuring a smooth journey for our guests. Your recognition of the cleanliness of our rooms and the overall condition of the hotel greatly encourages our team, as we strive to maintain the highest standards. The amenities provided in our rooms are selected to enhance your stay, and we're pleased they contributed positively to your visit.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. José,We would like to thank you for this positive review.We're thrilled to hear that our shuttle service, operating from the early hours, contributed to the ease of your travels and that our breakfast buffet offered a delightful start to your day. Our team takes great pride in maintaining the cleanliness of our hotel and providing excellent service, and your acknowledgment of these efforts is most appreciated.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Peter,Thanks for taking the time to share your views of your visit.We are pleased to offer air conditioning in all rooms, though we regret any inconvenience you may have experienced with the temperature control. We aim to provide a variety of dining options, including our restaurant where we strive to balance quality and price. We apologize if noise disturbances affected your stay; we're continuously working to ensure a peaceful environment for our guests.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Lisa, Thank you for this review about your stay with us at Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá.We're glad to hear that the price met your expectations and appreciate your satisfaction with our service. We're proud to offer a competitive rate while ensuring a high standard of hospitality. Regarding the temperature control, our rooms feature air conditioning or heating depending on the season, and we regret if this did not provide the level of comfort you expected. We also note your comments on the firmness of our beds and understand that mattress preference can vary greatly from guest to guest. Our aim is always to provide a restful night's sleep for all our visitors.We look forward to seeing you again in the future. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Linda, Thank you for this review about your stay with us at Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá.We're pleased to hear you found our airport shuttle service to be very convenient, offering a seamless connection to your next destination. The provision of early morning coffee from 3:30 am is one of our thoughtful offerings to ensure our guests start their day right, even when they have an early flight to catch. We regret to hear that the room did not meet your expectations. While our rooms are designed with practicality in mind and include amenities such as a flat-screen TV and a minibar, we acknowledge your comments regarding the room's furnishings and mattress. We strive to maintain a high standard of comfort and quality, and your feedback is valuable to us. It's also worth noting that our premium rooms, suites, and junior suites are equipped with additional amenities like electric kettles for added convenience.We look forward to seeing you again in the future. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Aileen,Thank you for taking the time to share your feedback,We're glad to hear that our proximity to the airport and the Congress Center met your location needs. It's disappointing to hear that other aspects of your stay did not meet expectations. Our fitness room is equipped with a variety of equipment, including a treadmill, and we regret any confusion regarding the facilities during your visit. We also offer a complimentary airport shuttle service that runs at scheduled times, and we apologize if this was not clearly communicated. As for the noise levels, our rooms are soundproofed to ensure a restful night's sleep; any deviation from this is certainly not up to our standard. We're sorry to hear that your breakfast experience did not leave you satisfied, as we take pride in the quality and variety of our breakfast buffet.We hope to have the opportunity to welcome you back for a much-improved experience. Warm regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Sharon,Thank you for your visit.We're delighted to hear that you found your stay to be convenient and appreciated the cleanliness of our rooms and the condition of the hotel. It's also gratifying to know that our service met your expectations, as we strive to provide a seamless and enjoyable experience for all our guests.We all look forward to welcoming you back in the future.Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Rios,Thank you to share your feedback with us.We're delighted to hear that you appreciated the efforts of our dedicated staff and found our hotel to be in excellent condition. It's wonderful to know that the cleanliness of your room met your expectations. We also take note of your feedback regarding the room amenities and would like to highlight our commitment to providing a comfortable and convenient experience, as detailed by the availability of a desk, minibar, safe, and flat-screen TV in all our rooms, with additional features such as an electric kettle, terrace, ironing facilities, along with slippers and bathrobe in our premium accommodations.It would be our pleasure to have you return on another occasion. Very best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Maida,Thank you for taking the time to share your feedback.We're delighted to hear that the complimentary shuttle added convenience to your stay and that our spacious rooms provided you with comfort. It's wonderful that our breakfast selection, featuring an assortment of fruits, ham, cheeses, and more, was to your liking. We take pride in maintaining impeccable standards of cleanliness and are glad that you found our hotel's condition and service to be exceptional.We look forward to welcoming you back on a future occasion. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Idalia,Please accept our thanks for your kind review.We're thrilled to hear that our airport shuttle service added convenience to your travels and appreciate your compliments on its punctuality. It's also wonderful to know that our team's friendliness and accommodating nature stood out during your stay. We are delighted that you consider our hotel as your go-to choice in Madrid and that our efforts to ensure a seamless and comfortable experience resonate with you.We all look forward to welcoming you back in the future.Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Lindsey,Thank you for your visit.We're pleased to know that our staff provided helpful service during your stay. It's also reassuring to hear that you had the opportunity to enjoy the conveniences offered by our prime location near the airport, as well as our complimentary early morning coffee service. We regret to hear about your discomfort due to the air conditioning; please note that our hotel is equipped with air conditioning during the warmer months and heating for when it gets colder, in accordance with the season. We strive to ensure all our guests have a comfortable stay, and we apologize if we fell short in this instance.We look forward to seeing you again in the future. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Valerie,Many thanks for this high rating.We're delighted to hear that our proximity to the airport added convenience to your stay and that our offerings surpassed your expectations. Our team takes great pride in maintaining impeccable cleanliness and providing exceptional service, so your recognition is greatly appreciated. Moreover, we're glad that the amenities in your room contributed to a comfortable and satisfying visit.We hope that you will visit us again in the future. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Steve, Thank you for positively reviewing your visit.We're delighted to hear that our shuttle service met your early transportation needs and that you enjoyed the culinary offerings from our restaurant as well as the convenience of room service. It's also reassuring to know that the cleanliness of your room was up to the mark, reflecting our commitment to guest satisfaction. We appreciate your feedback on the hotel's condition and services, which we continuously strive to enhance based on our guests' experiences. While we understand that certain aspects may not have met your expectations, we are dedicated to maintaining a high standard and are always looking for ways to improve.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Jaime,Thank you so much for your positive feedback following your visit.We're delighted to know our strategic proximity to the airport and shuttle service added convenience to your travels. Our team takes great pride in offering a sumptuous breakfast buffet to start your day on a positive note, and it's pleasing to hear it met your expectations. We also appreciate your acknowledgment of our staff's friendliness and helpfulness, as we strive to provide a welcoming atmosphere for our guests.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Corinne, Thank you for this review about your stay with us at Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá.We apologize for any inconvenience caused by the absence of a porter service. Our team is always on hand to assist with luggage upon request at the front desk to ensure a comfortable and smooth experience for our guests.We look forward to seeing you again in the future. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Idalia,Many thanks for this high rating.We're thrilled to hear that the size of our king size bed met your American standards and provided you with the comfort you deserve. It's also wonderful to know that the breakfast selection was to your liking, offering a delightful start to your day. Our team is pleased that the proximity to the airport and the friendly service we provide added to the convenience of your stay.We hope to have the occasion to welcome you back. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Maria Carmen,Thank you for such a positive review.We're delighted to hear that you found our hotel to be very clean and that our breakfast staff went above and beyond to accommodate your needs. It's wonderful to know that the room cleanliness and service met your expectations. We're also pleased that our amenities contributed positively to your stay, although we note they did not fully meet your expectations. Our team is dedicated to providing a comfortable and enjoyable experience, and your feedback is invaluable to us.Wishing you all the best and looking forward to your next visit,María Fdez. de ValderramaVoice of Customer Coordinator

Estimada Sra. Paola,Muchas gracias por su feedback.Lamentamos que su experiencia no haya cumplido con sus expectativas en cuanto a la limpieza de la habitación y la condición del hotel. Si bien es cierto que algunos elementos del mobiliario pueden parecer antiguos, nos esforzamos por mantener nuestras instalaciones en buen estado y proporcionar un servicio de calidad. Referente al servicio, nuestro equipo se dedica a ofrecer atención profesional y cercana, y sentimos que en esta ocasión no haya sido percibido así. Nos gustaría tener la oportunidad de cambiar esta impresión en una futura visita.Gracias de nuevo por su tiempo.Un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Jessie, Thank you for taking the time to review your stay.We are glad that you had a pleasant stay with us and appreciated our convenient location. We hope that you will visit us again in the future. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator