"Excellent location: Near airport, Mall of Asia, Manila Bay, casinos like Okida, and new malls.
Excellent hotel: As far as I'm concerned, this is a 5-star hotel with affordable prices. Beautiful grand lobby, amazing Zabana Bar, top-rated restaurant and buffet lounge.
Excellent service: The staff truly make the Grand Westside Hotel successful. From the bell boys to management, everyone is welcoming, attentive, and professional.
Loyalty Program: Sadly, none. I've been to this hotel 8 times in the past couple years and I receive no credits or incentives. Honestly, I will return regardless, but it would be nice if the hotel's system alerted staff/front desk to repeat or loyal visitors."