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Susanna

3.0 star property
Comfortable hotel with seasonal outdoor pool and 24-hour front desk

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Susanna

Reception
Exterior
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Reception
Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Luxor, 52 Mabed El Karnak
  • Popular LocationLuxor Temple12 min walk
  • Popular LocationLuxor Museum14 min walk
  • Popular LocationKarnak3 min drive
  • AirportLuxor (LXR-Luxor Intl.)15 min drive
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Room options

View all photos for Twin Room, River View

City view

Twin Room, River View

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room, River View

1 bedroom, premium bedding, minibar, in-room safe

Single Room, River View

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View | 1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room, City View

Single Room, City View | 1 bedroom, premium bedding, minibar, in-room safe

Single Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room (Temple view)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Temple view)

10/10 Exceptional

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Luxor

Located in Luxor, Susanna is in the city center and near a train station. Ancient Thebes Necropolis and Nile reflect the area's natural beauty and area attractions include Karnak Sound & Light Show and ACE-Animal Care in Egypt.
Visit our Luxor travel guideOpens in a new window

What's nearby

  • Luxor Market - 11 min walk
  • Luxor Temple - 12 min walk
  • Luxor Museum - 14 min walk
  • Karnak - 3 min drive
  • Valley of the Kings - 30 min drive

Getting around

  • Luxor (LXR-Luxor Intl.) - 16 min drive

Restaurants

  • ماكدونالدز - 5 min walk
  • دجاج كنتاكى - 2 min drive
  • بيتزا هت - 2 min drive
  • مطعم ام هاشم الاقصر - 17 min walk
  • الزعيم - 4 min walk

About this property

Susanna

Hotel in the city center
Take advantage of an airport shuttle, a terrace, and a coffee shop/cafe at Susanna. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, a billiards/pool table, and ATM/banking services
Room features
All guestrooms at Susanna have comforts such as 24-hour room service and fireplaces, in addition to perks like premium bedding and air conditioning.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 21-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

The seasonal outdoor pool opens in January
No pets and no service animals are allowed at this property

Property is also known as

Susanna Hotel
Susanna Hotel Luxor
Susanna Luxor
Susanna Hotel
Susanna Luxor
Susanna Hotel Luxor

Frequently asked questions

Does Susanna have a pool?

Yes, this property has an outdoor pool.

Is Susanna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Susanna?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Susanna?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Susanna?

Check-out is at noon.

Does Susanna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Susanna located?

Located in the heart of Luxor, this hotel is within a 15-minute walk of Abu El-Hagag Mosque, Luxor Market, and Luxor Temple. Luxor Museum and Nile are also within 1 mi (2 km).

Susanna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 22 reviews" "
Rating 8 - Good. 15 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Xavier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff. No room service provided. Good breakfast included. Language barrier with most staff.
Stayed 2 nights in Apr 2023

2/10 Terrible

Nieves

Stayed 1 night in Jan 2023

6/10 Okay

Julie

Stayed 1 night in Dec 2022

6/10 Okay

Elvia

Stayed 3 nights in Dec 2022

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their laundry service is fast compared to the rest of the Egyptian hotels we’ve stayed at where they air dry our laundry.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
At check-in, they had no record of my reservation even though Expedia had confirmed the reservation and a reservation number generated. They asked me to provide the confirmation email. Luckily I had one confirmation email in my saved mail. Next, they said I had the option to pay at check-in or at check-out, I chose the latter which in usual in the US. I was then informed that WiFi is available without charge only if it’s used in the hotel lobby. However, should I chose to use it in my room where I spend my time and would need it most, i would have to pay for it. On the third day of my stay, I was stopped in the lobby and was informed that the decision to pay at checkout was changed and that payment was required now. I presented my credit card to pay the bill but they said that their cred card processor was not working, so I then tendered cash for the full amount. I just assumed that they did not have cash on hand and wanted some immediately which was the reason for the abrupt change of policy. On my final day at the hotel, checkout was at 12 noon but the woman at the desk found it fit to call me at 11:45 even though I was not in violation of the check-out time of 12 noon. Travellers expect the honest experience of other travellers to assist them in their decision making (I know I do). Therefore, with that in mind my advise is to stay away from the Susanna hotel at Luxor. Allan Alexander Georgia, USA
Stayed 3 nights in Apr 2019

8/10 Good

André, rio de janeiro, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxor Temple at breakfast
Very beautiful hotel. In front of Luxor Temple, you can see it from your room, or in the breakfast floor (top floor). In the city's center, close to many restaurants, shops, very ease to find. Helpfull staff.
top floor!
entrance
bedroom

8/10 Good

Khanh Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities
great location!
room is small and can be noisy from the traffic below but hotel is in great location. Close to all major attractions and markets.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location
This hotel was in the perfect location for a visit to all the sites in Luxor. The staff was friendly and helpful, but the hotel wasn't fancy. If you're looking for a simple place to stay, I would recommend this. The breakfast area has a wondeful view of the temples and sunset over the Nile and the pool would have been great if we had brought out swimsuits!

8/10 Good

r, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good base for Luxor
Next to Luxor Temple, great view and good base for Luxor if only a short stay and arriving/departing via train (easy walk to station). Staff slightly too pushy on trying to sell a balloon ride (although not untypical for Luxor) and a bit haphazard in the way they dealt with checking in and taking payment. However, the West Bank tour booked through the hotel was fairly good. The guide took a little while to warm up after we instructed where we wanted to visit (which differed from where he expected to take us) but gave good information. Note taxes/fees of 25% are not included in the booking charge on Expedia (would be good if Expedia pointed this out clearly when booking).