2/10 Terrible
sailesh
Jan 8, 2024
The stay was ok and till the time we were checking out. At the time of check out the front office person told us that the Duvet cover has some oil stains and as per company policy the Duvet needs to be discarded and we will have to pay for the new Duvet cover. This is the first time such a stupid comment and allegation has come across to me. I was literally embarassed by this behaviour of the staff. We did not had any food in the room or on the bed , however he had the audacity to show is pics of the oil marks on his computer screen. Of course we did not pay , however my entire experience was spoilt by this person, who is incapable of handling guest issues . Wrong person at the wrong place.
sailesh
Stayed 2 nights in Jan 2024