Grand Universe Lucca, Autograph Collection

Property class: 4

Choose dates to view prices

Located close to Piazza Napoleone and Teatro del Giglio, Grand Universe Lucca, Autograph Collection provides a terrace, an art gallery on site, and a shopping mall on site. The on-site restaurant, Legacy Restaurant, features local cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥38,366
￥43,786 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a headboard, a window with curtains, a small trash bin, and a wall-mounted artwork.

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a wardrobe, a desk, and a bathroom.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, City View

A courtyard with buildings, a bell tower, and a clear sky.

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a double bed, a small round table, a chair, a television, and a window with curtains.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

A hotel room with a double bed, a small round table, a chair, a television, and a window with curtains.

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Lucca Historical Center, a neighborhood in Lucca, Grand Universe Lucca, Autograph Collection is near a train station. Piazza Napoleone and Piazza dell'Anfiteatro are notable landmarks, and the area's natural beauty can be seen at Massaciuccoli Lake. Teatro del Giglio and Guinigi Tower are two other places to visit that come recommended. Explore all the area has to offer with ecotours and hiking/biking trails. Visit our Lucca travel guide
Map
55100, LU, Lucca, Piazza Del Giglio 1

What's nearby

  • A tree-lined street with parked bicycles, pedestrians, and historic buildings.
    Piazza Napoleone
    1 min walk - 0.1 km
  • A historic building with two towers and a large open plaza.
    Piazza San Michele
    2 min walk - 0.2 km
  • A historic tower with a tree on top, surrounded by traditional buildings with red-tiled roofs.
    Guinigi Tower
    5 min walk - 0.5 km
  • A sculpture of a seated figure in a public square with buildings in the background.
    Piazza dell'Anfiteatro
    6 min walk - 0.6 km
  • Walls of Lucca
    3 min walk - 0.3 km

Getting around

  • Lucca Station
    8 min walk
  • Galileo Galilei Airport (PSA)
    39 min drive

Restaurants

  • Buca di Sant'Antonio
    4 min walk
  • Fuori di Piazza
    1 min walk
  • Caffe Casali
    3 min walk
  • Da Ciacco
    1 min walk
  • Undici Undici
    3 min walk

About this property

Grand Universe Lucca, Autograph Collection

  • Upscale hotel near Piazza Napoleone
  • Located close to Teatro del Giglio and Guinigi Tower, Grand Universe Lucca, Autograph Collection provides a terrace, an art gallery on site, and a shopping mall on site. The on-site restaurant, Legacy Restaurant, features local cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), bike rentals, and smoke-free premises
    • A porter/bellhop, a 24-hour front desk, and a front-desk safe
    • Concierge services, an elevator, and luggage storage
  • Room features
  • All 55 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with free toiletries and hair dryers
    • 49-inch TVs with cable channels
    • Recycling, coffee/tea makers, and heating

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  • Pet friendly
  • Free WiFi
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￥16,775 total
includes taxes & fees
Nov 2 - Nov 3
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Frequently asked questions

Is Grand Universe Lucca, Autograph Collection pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 35 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Grand Universe Lucca, Autograph Collection?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Grand Universe Lucca, Autograph Collection on Nov 2, 2026 start from ￥38,366, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Grand Universe Lucca, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Universe Lucca, Autograph Collection?

Check-out is at noon.

Where is Grand Universe Lucca, Autograph Collection located?

Located in Lucca Historical Center, this hotel is steps from Piazza Napoleone and Teatro del Giglio. Guinigi Tower and Piazza dell'Anfiteatro are also within 10 minutes. Lucca Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Universe Lucca, Autograph Collection Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 42 out of 59 reviews
Rating 8 - Good. 14 out of 59 reviews
Rating 6 - Okay. 2 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice & helpful staff .
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, clean trendy and great restaurant right in the center of town!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely a fabulous property, wonderful staff and location
Stayed 10 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
It was a very nice place to stay! I highly recommend it to anyone traveling to Lucca! Great brunch with lots of food options!
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great central location. We had an issue with the AC in the room but they changed our room the following day when it couldn’t be fixed.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the staff was super friendly and competent! Will come back!
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The facilities were very nice. This is my first trip to Italy. I thought the rooms were very small but that may just be the way it is in this country. The shower however, was actually dangerous. The water poured from the shower to nearly the door. No matter what we tried we could not get that to stop. We had two rooms and both rooms had the same issue. Rooftop was absolutely lovely.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean, quiet, and convenient to the town of Lucca. The staff was very personable and helped with any request or question we had. Bicycles were available for guests which my wife and I took advantage of riding the wall around the town. The breakfast choices were excellent and staffed with very friendly people.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, extremely comfortable room, no notes
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, great breakfast, small but adequately equipped fitness room, not too far from train station. While room was well appointed with a nice bathroom, it was quite small for 2 people. Staff was very personable & helpful.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Lucca

Great location in the city center, the staff is very friendly and knowledgeable. The receptionist when out of her way to assits with anything we requested. I optioned for Breakfast and its well worth, high quality items and fresh.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Lucca, Italy

The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.
Lunch at the Grand Universe Hotel
The carousel next to the hotel
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly and polite staff great location to local area and train station beautiful decor and well maintained rooms & facilities would revisit if I ever come to Lucca again!
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. You have to park outside the walls and walk in and the hotel was very close both to the walls and everything you want to see
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, the staff as well and its next to an amazing restaurant. Highly reccommend.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is really nice and accommodating. The property is beautiful and kept in a very good condition. I will come back!
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
❤️‍🔥
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Super central, overlooking two cute piazzas. Great pizza restaurant next door. Rooms are a bit too small - even though we stayed in a mid tier one with the view. The gym is way too basic. Some dumbbells, a bench and a treadmill (and a super old elliptical). It needs a cable machine at least…
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was entirely too small and was the only one between floors. You had to take an elevator and still walk up or down a flight of stairs. The only window looked out over a set of outside steps that were being used so no privacy. The bathroom was really dark and there was at least one light out in the bathroom. Very disappointing.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre minuscule mais les services étaient bien. L’hôtel était complet mais bon..
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était un peu petite, mais c’était la dernière qui restait. Le personnel a été très agréable. J’ai pu faire mon Checkout à 15h. Très gentil très serviable très propre très joli.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera piccola ma confortevole, con un personale cortese e molto disponibile. L'hotel è situato in perfetto centro, distante 10 minuti dalla stazione a piedi. Vicinissimo ai monumenti più belli di Lucca, a bar ristoranti ecc.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lekker dichtbij het centrum, super handig en praktisch. Schone kamer, goede desserts en een zeer bijzonder koffiezetapparaat waaruit heerlijke koffie kwam
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien. Literie confortable, personnel agréable.
Stayed 2 nights in Jul 2025