Province of Lucca Vacations & Trips from ￥533,448

The keyless entry system was new to me. I was apprehensive about it first. It took getting used to, but once I familiarized myself with the code and the system, I thought it was better than having a physical key. The receptionist, Julie was excellent. She was very helpful in navigating my way through the downtown area, she knows Florence very well. She advised of the best restaurants to and what places to explore. She was very patient and pleasant. The breakfast included was light and good. The cafeteria attendant was also pleasant. I did mention to the hotel manager that a washcloth, included in the hotel the linen would be a plus. I had to purchase one on my own to complete the linen set.

My first day/night was not good. I was in a room that faced the traffic. Even with the shutters closed, it did nothing to alleviate the noise. The traffic didn't stop until midnight. The next morning I asked if I could be moved. Thankfully a room facing the quiet courtyard was found. Breakfast was very good, with many choices in a charming historic room.

Beautiful hotel! We didn't realize the pool would be closed when we were there, but otherwise excellent stay.

This hotel is about 25 minutes walk from Florence but bus routes are near by for ease, the hotel is small and clean, the room was nice with all the amenities you need. There are restaurants nearby and local shops for ease, we are at 2 of those and had the best meals the whole stay in Italy, I can honestly say I had the best pizza at one.