Lower Swanwick Vacations from ￥191,978

Great apartments and good communication with manager.

Excellent but internet was a bit iffy

The hotel is set on a beautiful property. The hotel itself needs a major facelift to be considered 4 stars. There is no central AC in the entire hotel so if you’re visiting in summer beware. Outdoor pool is great, however it too could use an upgrade. Cement around pool on edge is sharp and should be redone. Hotel service was OK. Check-in on a Saturday was a nightmare. Receptionists acted as robots and seemed to forget they were working in hospitality. Overall, I’d skip this place and spend a bit more on something better.

Excellent experience

The hotel feels dated, the décor reminded me of a Wetherspoons from the mid-2000s and really hasn't aged well; and even in a Club room there were chunks missing from the bathroom panels, which wasn’t great. On the plus side, the bed was comfortable. The restaurant, however, was a real let-down. It’s incredibly expensive for what it is, and the quality doesn’t match the price. On my first visit, I had a rubbery, bland burger. On the second, I thought I’d play it safe with six chicken tenders and some onion rings, plus a pint of Coke – it came to £25, and the food tasted like it had come straight from the freezer. Breakfast was similarly disappointing at £12.50 a day: sweaty, fatty bacon, soggy hash browns, and very limited cold drink options. To top it off, the steam room wasn’t working during my stay. Overall, the bed was comfortable, but it’s hard to justify the prices given the dated feel and poor food quality.