2/10 (非常に不満)
Jorge
家族旅行
2026 年 3 月 9 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The photos give you the idea of a nice and clean room. That is not true! We booked two rooms; room #1 the dresser had one drawer half gone, only one stained bath towel, the lamp next to the bed without its shade, the ceiling had wires sticking out for an absent smoke detector, the peephole of the door was stuffed with pieces of napkins, no refrigerator and a dirty floor. Room #2 the bed cover and sheets had burned holes, toilet with a orange stain, this was changed on the second day of staying there, only one bath towel for 2 people, we requested one more at 6pm at 10pm we went again to the office and after 30 more minutes we got one; at this point we decided to buy towels from Target, uncover electric outlets and dirty floor. Outside, tiles were missing at the end of the corridor and beginning of the stairs. Only one Microwave was available in the lobby for all the guests to use and it was not cleaned regularly. I told the desk attendant about it and the woman said in an annoyed tone that she would clean it later. The Microwave stayed crusty for the entire duration and I'm sure they have yet to clean it. The owners of this establishment clearly do not care of maintaining any sort of standard of cleanliness and they should be inspected by the health department. Unfortunately, there was no option of a refund after we checked in, so please take this review as a warning and choose anywhere else but here. THE PICTURES THEY HAVE TO ADVERTISE THEMSELVES ARE FAKE NEWS!!
Jorge
2026 年 3 月に 4 泊滞在
