The property itself is clean and quiet. The room was clean upon first glance, however, I’m one of those guests that brings my own cleaning supplies for peace of mind (because I have children with allergies), and there was a ton of dust built up around the a/c and in the vent of the a/c (the part that blows out into the room), there were a few weird marks on the ceiling (maybe the previous guest was partying or jumping on the bed and sliding their hands around on the ceiling? Lol idk), the pull out sofa had blonde, straight hair in it (we’re a black family with low cut fades and black braids), and the worst part was the bathroom….I STRONGLY believe a person cannot get clean if the room meant for cleaning yourself is not clean. The bathroom floors are disgusting: the grout lines were caked with dirt (I went out to get a toothbrush and cleaner to try to clean it, unsuccessfully), there was dirt caked up all around the corners of the floor, the shower wall had hair on it, the toilet paper that was on the roll was used down to about enough for 3 people to use the bathroom, however, there was another roll under the sink. Finally, my husband had to ask for the vacuum because no one vacuumed our room. At the end of the day, it’s in a decent location, and close to the galleria for dining and shopping. It was also a short drive to Universal. I HIGHLY recommend bringing your own cleaning supplies to wipe everything down (yes, the remote and phone included), and slippers for the floors.