Makoto, thank you for choosing Fairfield Inn & Suites Los Angeles LAX El Segundo. We're glad to know that you had a good experience with us. We hope that we'll have the opportunity to welcome you back in the future.
2/10 (非常に不満)
SHOHEI
2024 年 4 月 25 日
気になった点 : スタッフとサービス
Racism shuttle bus. The complementary shuttle driver asked tips only from us Asians. I told it at the front desk, but they just said "the shuttle is complementary."
I strongly recommend tourist from Asia to avoid this hotel. They ONLY ask Asians for tips.
SHOHEI
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Shohei, it's sad to hear of your experience with the shuttle service. It is our overarching goal to ensure all guests feel welcomed and respected. Your experience was not reflective of this commitment. We take such complaints seriously and we assure you that we will address this with the concerned team members. Thank you for your feedback, it helps us improve our services for everyone.
Thank you for taking the time to share your review with us, Mayumi!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Fairfield Inn & Suites Los Angeles LAX El Segundo. Thank you and have a wonderful day!
8/10 (良い)
YUKO
2024 年 2 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
YUKO
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 14 日)
YUKO, thank you for staying with us at Fairfield Inn & Suites Los Angeles LAX El Segundo. It's wonderful to learn that your experience was enjoyable. Your feedback is valued and we're looking forward to your next visit.
10/10 (非常に良い)
Arimura
2024 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Arimura
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you for this excellent rating, Arimura!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Fairfield Inn & Suites Los Angeles LAX El Segundo! We'd love to host you again someday for yet another unforgettable visit.
4/10 (不満)
Ryoji
2024 年 1 月 5 日
Ryoji
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 9 日)
Ryoji, it's disappointing to see that your recent stay didn't meet your expectations. Never hesitate to share any specific areas you felt needed improvement, which will enable us to create a better guest experience in the future. We hope to have the opportunity to serve you better next time.
10/10 (非常に良い)
Tatsuya
2023 年 12 月 29 日
Tatsuya
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 31 日)
Tatsuya, we are thrilled to learn of your excellent stay at Fairfield Inn & Suites Los Angeles LAX El Segundo. It's wonderful to realize your rankings reflect your satisfaction. We genuinely appreciate your Expedia review, and we look forward to welcoming you back on your next trip to Los Angeles. Safe travels until we meet again!
10/10 (非常に良い)
masahi
2023 年 12 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
masahi
2023 年 11 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 6 日)
Masahi, thank you for selecting Fairfield Inn & Suites Los Angeles LAX El Segundo for your stay. It is wonderful to hear that you had a positive experience. We strive to deliver excellent service and we're glad to know it reflected on your visit. We're looking forward to welcoming you back for another great stay when your travel needs bring you back to our area.
It took little longer awaiting the shuttle bus to come to the pick up point at the airport.
Kunihito
2023 年 10 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 30 日)
Kunihito, we value your feedback and appreciate your patience regarding the shuttle service. We understand the importance of timely transportation after a long flight and have taken your comments into consideration. We're eager to have you stay at Fairfield Inn & Suites Los Angeles LAX El Segundo again.
Thank you so much for choosing to stay at the Aloft El Segundo/LAX - we're so glad you enjoyed your stay and got to interact with our excellent staff and look forward to your return!
Thank you so much for choosing to stay at the Fairfield Inn El Segundo/LAX - we are so thrilled that you had an enjoyable stay. We hope to host you again in the near future.
10/10 (非常に良い)
Nozaka
2023 年 9 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nozaka
2023 年 9 月に 1 泊滞在
10/10 (非常に良い)
Kazuko
家族旅行
2023 年 9 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋が広く清潔。スーパーも近く、とても便利
Kazuko
2023 年 9 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 14 日)
Thank you so much for choosing to stay at the Fairfield Inn El Segundo/LAX - we are so thrilled that you had an enjoyable stay. We hope to host you again in the near future.
Thank you so much for choosing to stay at the Fairfield Inn El Segundo/LAX - we are so thrilled that you had an enjoyable stay. We hope to host you again in the near future.
10/10 (非常に良い)
Oda
2023 年 9 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Oda
2023 年 8 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 14 日)
Thank you so much for choosing to stay at the Fairfield Inn El Segundo/LAX
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 (良い)
NOZOMI
2023 年 8 月 29 日
NOZOMI
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
Michinobu
出張
2023 年 8 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
nice service!
I arrived very early but they prepare my room quickly and I could enter a room than I expected!
Michinobu
2023 年 8 月に 1 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 8 月 28 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4/10 (不満)
Mieko
2023 年 8 月 25 日
気になった点 : 清潔度、施設のコンディションと設備
Mieko
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
susumu
2023 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
susumu
2023 年 8 月に 1 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 8 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 (非常に良い)
CHISATO
2023 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
CHISATO
2023 年 8 月に 1 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 8 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 (非常に良い)
AINO
2023 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
AINO
2023 年 8 月に 1 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 8 月 21 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 (普通)
???
家族旅行
2023 年 8 月 20 日
気になった点 : スタッフとサービス
朝食メニューが、少ない
???
2023 年 8 月に 2 泊滞在
Shuki Kからの返信 (投稿日 : 2023 年 8 月 22 日)
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
8/10 (良い)
MIDORI
2023 年 8 月 19 日
良かった点 : 清潔度、スタッフとサービス
MIDORI
2023 年 8 月に 3 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 8 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 (普通)
Fa
2023 年 8 月 17 日
良かった点 : 清潔度、スタッフとサービス
タオルが人数分部屋に用意されていなかった。
頼んだら多めに持ってきてもらえた。
Fa
2023 年 8 月に 1 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
2/10 (非常に不満)
宿泊されたお客様
2023 年 8 月 12 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 8 月に 1 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
10/10 (非常に良い)
Keita
2023 年 7 月 27 日
Keita
2023 年 7 月に 1 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 8 月 17 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 (良い)
Keisuke
2023 年 7 月 23 日
Keisuke
2023 年 7 月に 1 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
6/10 (普通)
Aiko
2023 年 7 月 18 日
Aiko
2023 年 6 月に 2 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 8 月 7 日)
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
10/10 (非常に良い)
Tamiki
2023 年 6 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tamiki
2023 年 6 月に 2 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 6 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 (非常に良い)
RYOKO
2023 年 6 月 7 日
RYOKO
2023 年 6 月に 1 泊滞在
Shuki K.からの返信 (投稿日 : 2023 年 6 月 27 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Greetings, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
8/10 (良い)
HITOSHI
家族旅行
2023 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
HITOSHI
2023 年 5 月に 1 泊滞在
Evelyn Reyesからの返信 (投稿日 : 2023 年 5 月 24 日)
Greetings Hitoshi, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Greetings Junko, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Greetings Chihiro, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 (非常に良い)
EMI
2023 年 3 月 30 日
EMI
2023 年 3 月に 2 泊滞在
Evelyn Reyesからの返信 (投稿日 : 2023 年 4 月 19 日)
Greetings Emi, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 (非常に良い)
Turtle
カップルで旅行
2023 年 2 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All perfect , friendly staffs , convenient shuttle service, complimentary breakfast, good property, totally satisfied
Turtle
2023 年 2 月に 3 泊滞在
Evelyn Reyesからの返信 (投稿日 : 2023 年 2 月 21 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
8/10 (良い)
yoshinori
2023 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
同便のCA,パイロットも泊まっていたのでコスパが良いのではないかと思った。
yoshinori
Evelyn Reyesからの返信 (投稿日 : 2023 年 2 月 17 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
8/10 (良い)
KOJI
2022 年 12 月 14 日
KOJI
Evelyn Reyesからの返信 (投稿日 : 2023 年 4 月 12 日)
Greetings Koji, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.