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"Beautiful hotel, lovely pool, friendly staff. Only slight disappointment was the view from the room where we could see the volcano but also the roof of the next lodge. Otherwise it was a fabulous hotel. "

"Everyone was nice except the receptionist on our first night. He was rude and impatient. When I didn’t get what he said, he told me, ‘I told you that already. Do you want me to repeat? Am too fast for you?’ And smiled sarcastically. He just had a strong accent that’s why I asked again but he wasn’t too happy about it. "

"Staff sweet and polite. Hot springs and pool area great. Food and drinks delicious. The included breakfast buffet was above average! Affordable pricing."

"Our room was simply spectacular! The furniture is gorgeous, the AC works great, the bath is spacious, and the view is phenomenal! Breakfast was delicious, with many choices, and the greatest coffee. Everyone on the staff was very friendly and helpful. We took a night tour from the hotel, which was informative and our guide, Johnny, was very knowledgeable "

"This was the best resort my husband and I have ever stayed at, the staff were so accommodating and friendly and we always had good laughs with them. They have the best recommendations for tours. The rooms will leave you speechless they’re so beautiful! The pools and springs are amazing and somehow even though there are a lot of guest it never feels too crowded. "

"Great property and staff was awesome. The restaurant food was ok "

"Passing through the portal to undeniable beauty. It absolutely takes your breathe away. Then you step into bliss. The warmth and genuine happiness that comes from this place is incredible. The room is huge with insane views of the Mountain covered in a cloudy mist. You are instantly overwhelmed with the majesty of Mother Nature, Pachamama, that is before your eyes. We were greeted to that view for 8 glorious days. The restaurant is divine, with wraparound views of jungle and it’s many animals that are feasting below your feet. In the trees a couple of you and and some colorful dirás i have never seen. The pool area is enticing with the waterfall and sunken bar. A walk down to the River takes you on a journey that exposes you to a gorgeous strong River with a pool that you can step into. The staff are amazing, beautiful, kind and generous people that were picked by the owner, Felix. He has created paradise in the jungles of La Fortuna. Thank you to Dayana, Fabiola Allison and Kevin for my amazing meals. The máster chef created a farewell dinner for my husband and me that was delicious. Thank you to Johan for welcoming us into an incredibly outstanding stay. Your knowledge will only grow and your kindness will make even more people adore you. And then their is Kevin, the smartes II dear person ever. Through all of you Felix´s vision is real and the more people know about this place the more they will wish to experiencia a Jewel in the Jungle. Pura Vida"

"Breakfast was good.Location was good. The staff was friendly and also helped me arrange transportation from La Fortuna to Jaco."

"hot springs pool were clean and comfortable and was the only nice part of the hotel, Breakfast was ok compare to other 5 star hotels. we had so many small ants in our room, we arrived late at 10:30 pm and had to walk back to the reception area and waited for 20 minutes for water!!(the phone in our room was not working, they only came to fix it on our last day when we were checking out!) their mini bar was empty !!! they should put some water there and if we use it they charge us. "