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"Great experience overall"

"The room was spotless and spacious, staff were very friendly. Room was so quiet. You just cannot beat this location in Midtown. Rockefeller, Bryant Park and Times Square subway stations all within a few minutes walk. Basic amenities but it doesn’t matter as so many as places to eat and drink on the doorstep. If you want an excellent affordable room rate in a first class location, Hotel St James is for you. A special mention to the legendary Joey on reception who is so friendly and knowledgeable about the city. Nothing is too much trouble for Joey and he is an asset to this hotel. Thanks for another fantastic stay in NYC!!!!! 😄 the one thing I would mention is that if the AC could be a bit quieter that would be awesome. "

"I give it 5 stars, even though the heat in the room didn't work as they were repairing it, and it affected a few rooms. They took care of us, though right away. Everyone was so nice, room was very clean and quiet. A great energy in the lobby. People say hi to each other in the elevator. The restaurant attached to the hotel for breakfast was amazing. We'd definitely stay there again."

"Excellent location and hotel, rooms are small but the service is top tier "

"Nice hotel "

"Cleanliness and service was impeccable. Would definitely recommend coming to stay here in a convenient location."

"Staff very nice place was clean "

"This hotel was very accommodating, clean, and located in a safe area. I loved the architecture around it. If I needed to go to Upper Manhattan, I would just hop on the subway and get there easily. The Financial District is tucked away in Lower Manhattan, but it’s close to the Brooklyn Bridge—perfect for a walk—and also close to the Staten Island Ferry, which is free. Overall, if most of your plans are in Upper Manhattan, staying in FiDi may not be ideal, but it’s a great option for the price. Also they have complimentary breakfast and wine and cheese hour."

"This place is a fantastic find! CLEAN, safe, affordable, amazing location, and the loveliest staff! I would definitely stay again. HOWEVER, this is not a place for light sleepers. Don't get me wrong, it was quiet - everyone is so respectful of each other - but you will hear every door being opened and closed at all hours, every jacket or boot zipper being pulled up or down, every time someone clears their throat. All normal human sounds that you would not notice if they were coming from another room but as you sleep in a 4 walled cabin without ceilings, you are essentially all in the SAME room. Also, if you are a light sleeper, be sure to ask for a room at the "back" away from the noisy main road and high traffic starwell."