Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello there, We are thrilled to hear that you found your stay at Zedwell Piccadilly Circus comfortable and enjoyable. Our goal is to provide a serene and relaxing space for our guests to unwind, so it's wonderful to know that you were able to spread out and relax. The lively surroundings of the area definitely add to the overall experience. If there is anything else we can do to enhance your stay further, please do not hesitate to let us know. We are always here to help you have a great stay.Be well...Zedwell,Guest Experience TeamZedwell Family

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that certain aspects of your stay at Zedwell Piccadilly Circus didn't meet your expectations. It sounds like the absence of amenities such as hangers, a tea set, a hairdryer, and a desk, coupled with the lack of windows and the noise from nearby clubs, significantly impacted your experience. We understand how these elements can affect the sense of peace and comfort we strive to offer in our sanctuary amidst the city's hustle and bustle.We take your comments to heart as they help us to improve and ensure that our guests' stays are as serene and rejuvenating as possible. Please rest assured that we are looking into these concerns to better align our services with our guests' needs while maintaining the tranquil environment we're known for.Your comfort and well-being are our top priorities, and we're here to support you in finding that calm and balanced state of mind. If there's anything more we can do to make your next stay with us more enjoyable, please don't hesitate to reach out.Be well...Zedwell,AllyZedwell Family

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello Ishii, Thank you for choosing to stay with us at Zedwell and for leaving us a review. We hope that you were able to enjoy a good night sleep on the comfortable beds in our intentionally designed cocoons. We are also happy to hear that you appreciated our minimalistic style and the high cleanliness standards at Zedwell as well as interacting with our attentive team. I would also like to assure you that your comment regarding the sink drain has been passed on to our maintenance team to run the appropriate checks. We hope you will consider staying with us again in the future for a full Zedwell experience. Be well… Zedwell,

Hello Hiroto,Thank you for choosing to stay with us at Zedwell for sharing your feelings about the experience. We hope that you enjoyed exploring the city from our central and easily accessible location.Our minimalistic cocoons were designed to have an open and uncluttered feel, intentionally avoiding stimuli like hairdryers, TVs and shelving. Being that we do not have a restaurant we do not offer or serve breakfast. We are sorry to hear you were unable to connect with our Zedwell experience. Be well… Zedwell,

Hi, We would like to apologize for your recent experience. We are sorry to hear of your less than satisfactory experience with Zedwell hotel and hope you will accept our sincerest apologies.

Hello Mario, thank you for your feedback. We're sorry to hear that your experience felt less than ideal. Our design aims to create a unique and efficient space, but we understand it might not suit everyone's preferences. Your comments about the lack of a TV, bed access, hallway colours, and self-service check-in and out are valuable to us. We'll consider these as we strive to improve our services and facilities. If there's anything we can do to make your next stay more comfortable, please let us know. We appreciate your insights and hope to welcome you back in the future.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, thank you for sharing your experience with us. We're delighted to hear that you found our staff super friendly and appreciated the modern design of our hotel. However, we're sorry to learn that the lack of windows in the rooms left you feeling claustrophobic and not rested. Your feedback regarding the cleanliness of the bathroom and the hairdryer rental fee is also noted, and we'll handle these areas to ensure a more comfortable stay for our guests. If there's anything else we can do to improve your experience, please let us know. We value your input and hope to have the opportunity to welcome you back for a better stay.Be well...Zedwell,Guest Experience TeamZedwell Family

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello Christian, thank you for your feedback. We're glad to hear you enjoyed our excellent location. We're constantly striving to improve, so if there's anything specific you feel we could enhance about the accommodation, please feel free to let us know. We value your input and hope to welcome you back for an even better experience in the future!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Diana, thank you so much for your positive feedback! We're delighted to hear that you found our hotel super clean and perfectly located. It's great to know that you had a pleasant stay with us. We look forward to welcoming you back on your next visit!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Miguel, thank you for your feedback. We're sorry to hear that your experience was just okay and did not exceed your expectations. We aim to provide a memorable stay for all our guests, and it seems we fell short this time. If you have any specific suggestions or areas where we could improve, we would greatly appreciate your input. Your feedback is valuable in helping us enhance our services and facilities for future guests. We hope to have the chance to welcome you back and provide a better experience next time.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Melany, thank you for your wonderful feedback! We're thrilled to hear that you loved the area and found our team to be friendly. If there's anything we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back soon!Be well...Zedwell,Guest Experience TeamZedwell Family

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello Beatriz, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Isabella, thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Kaaren, your positive rating means a lot to us! We're thrilled that you had a great experience during your time at our hotel. We look forward to having you back with us for a similar experience.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Gary, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Wilson, thank you for your feedback. We're sorry to hear about your disappointing experience with our customer service, room cleaning, and amenities. This is not the standard we strive to maintain, and we apologise for any inconvenience caused. Your comments are important to us, and we will share these issues with our team to improve our services. If there's anything specific we can do to make amends or enhance your future stays, please let us know. We hope to have the opportunity to provide you with a better experience in the future.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Brielle, thank you for your feedback. We're glad to hear that our staff were accommodating during your stay. However, we apologise for the lack of a coffee pot, chair, and windows in your room, as well as any issues with our advertising. Your comments are valuable, and we'll consider them as we work to improve our guest experience and communication. If there's anything else we can do to enhance your next stay, please let us know. We hope to have the opportunity to welcome you back.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Donna, thank you for your feedback. We appreciate your comments about the lack of a TV and hairdryer in the room. We understand these amenities are important, and we'll consider your suggestions as we strive to improve our guest experience. If there's anything we can do to make your next stay more comfortable, please let us know.Be well...Zedwell,Guest Experience TeamZedwell Family

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Hello Danni, thank you for your wonderful review! We're thrilled to hear that you enjoyed our prime location and that our team could provide you with a pleasant surprise by upgrading your room. It's fantastic to know that you found your room clean and comfortable. Your recommendation means the world to us, and we can't wait to welcome you back for another great stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again soon!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Megan, thank you for sharing your thoughts. We understand your concerns and apologise for any inconvenience caused by our pricing structure. While we strive to provide a convenient location, we regret that our amenities didn't meet your expectations. Your feedback is invaluable, and we'll use it to improve our services. If there's anything specific we can do to enhance your stay, please let us know. We hope to have the opportunity to welcome you back for a more satisfying experience.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello June, thank you for highlighting our convenient location. We're thrilled that you found our hotel well-situated. If there's anything else we can assist you with during your stay, please don't hesitate to reach out. We're here to ensure you have a comfortable and enjoyable experience.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Jazmayne, we're sorry to hear about your experience with the late check-in and the additional fee for late check-out. We understand your disappointment and will review our policies to ensure better accommodation in the future. Also, we apologise for any inconvenience caused by the limited space in the room. Your feedback is valuable, and we'll consider it for future improvements. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Be well...Zedwell,Guest Experience TeamZedwell Family