Dear Hideki, Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your feedback with us.We appreciate your comments regarding the facilities in the rooms. Your feedback is valuable to us as we continuously strive to improve the quality of our accommodations for our guests.Please rest assured that we take your feedback seriously, and we will review the condition of our rooms to identify areas where updates or improvements may be needed.If there's anything else we can do to make your future stays more enjoyable or if you have any further concerns, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.Thank you for your valuable feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport

Dear Ikumi,Thank you for your excellent review and for rating your stay with us 5/5! We're thrilled to hear that you had such a fantastic experience at IBIS London Heathrow Airport.Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable stay.We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future!Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Thank you for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay. If you have any additional comments or suggestions, we'd love to hear them. Your feedback is valuable to us as we strive to provide the best possible service. We look forward to welcoming you back in the future.Best regards,

Dear Yohei,Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean. We take great pride in maintaining a clean and comfortable environment for our guests.If you have any more comments or suggestions or if there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future.Sincerely,

Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that you found our hotel's proximity to the airport and early hours of operation convenient.However, we're sorry to hear about the noise disturbance from neighboring rooms and the cleaning issue. Our aim is to provide a comfortable and peaceful stay for all our guests, and we apologize for the inconvenience you experienced.Your feedback is valuable to us, and we will use it to improve our services. We appreciate your comments and hope you'll consider staying with us again in the future.Sincerely,

Dear Michito,I want to extend our sincerest apologies for your recent experience with our staff. Providing excellent customer service is a top priority for us, and we regret that you found our staff less than accommodating during your stay. Your feedback is invaluable to us as it highlights areas that require our immediate attention and improvement.Please rest assured that we will address this issue with our team to ensure that all guests receive the warm, friendly, and professional service we aim to provide. We hope to have the opportunity to serve you again in the future and offer a much more pleasant experience.Thank you for bringing this matter to our attention, and if you have any more details or suggestions to share, please feel free to contact us directly.Sincerely,

Dear Satsuki,Thank you for sharing your feedback. We're pleased to know that you found our shower and toilet facilities to your satisfaction, and that you had a comfortable stay after your long journey. Your point about transportation is noted, and we recommend considering a bus or taxi, especially if you have a lot of luggage.We appreciate your kind words and hope to welcome you back on your next visit to London.Warm regards,Mechran AltafFront of House Team LeaderIbis London Heathrow

Dear Makiko,Thank you very much for posting your thoughts here. It is my hope we can welcome you again in the future. Sincerely, Saide Team Leader

Thank you for taking the time for giving Ibis London Heathrow Airport a rate

Dear sei,Thank you for your review. We greatly appreciate your time to provide us with this valuable feedback. We are sorry to hear that you did not have a great experience in our hotel- our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Sincerely,Arabela ContineanuFont of House Manager

Dear, MisaThank you for your review. We greatly appreciate your time to provide us with this valuable feedback. We are sorry to hear that you did not have a great experience in our hotel- our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Sincerely,Arabela ContineanuFont of House Manager

Thank you for your stay at the Ibis London Heathrow, I hope to see you back with us in the near future.