Liverpool Vacation Rentals

"New facility, very clean, friendly helpful staff, quiet room, very comfortable bed, I would stay there again"

"Front desk clerk, Daniel, is unbelievably nice and helpful with whatever you may need. Breakfast was good and included hot biscuits and gravy and sausage."

"Great place to stay!"

"Parking was easy."

"Let me start my saying the staff was excellent. Very friendly and welcoming (I only interacted with front desk staff). We stayed on the 5th floor. Immediately coming off the elevator there was an overwhelming smell- it was extremely unpleasant. I found out later on that the smell was coming from wall "air fresheners" plugged in along the hallway. The carpeting in the hallway also needs to be replaced. It is bunching up and causing a tripping hazard. The rooms were very dark. Not enough lighting. The showers were awful. The power went out for a few hours at one point and then half of the outlets in the room just stopped working. Lastly, the pool... it was disgusting. There were no towels left to take. When we asked the front desk for pool towels, they said they would bring some more. They brought wash cloths. My husband and I had to dry ourselves off with washcloths. The tile floors surrounding the pool were so slippery. It was dangerous to navigate with a toddler. The tile surrounding the hot tub poked out into pool area. I felt like our son was going to bob his head to far and hit it on the side of the hot tub. The pool was soooo dirty I wanted to vomit. There were used bandaids floating around. I also had a large chunk of someone's extensions wrap around my leg while I was in the pool. I would not recommend this property and will not be returning. "

"Good stay! The staff was really nice and friendly!"

"Room clean, bed very comfy, good breakfast All was perfect"

"Everything was updated, clean and in good working order. The breakfast was good. Highly recommend this hotel. "

"Loved how helpful everyone was and very polite"