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ザ・シャンクリー・ホテル・スイーツの口コミ

3.5 out of 5
ザ・シャンクリー・ホテル・スイーツ
60 Victoria street, Liverpool, England

口コミ

8.2

とても良い

評価 10 - 572 件の口コミ中 284 件が非常に良い" "
評価 8 - 572 件の口コミ中 133 件が良い" "
評価 6 - 572 件の口コミ中 73 件が普通" "
評価 4 - 572 件の口コミ中 44 件が不満" "
評価 2 - 572 件の口コミ中 38 件が非常に不満" "

8.0/10

清潔度

8.4/10

スタッフとサービス

8.0/10

設備とサービス

7.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

Tawnyfern

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Sharon

2023 年 12 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

グループ旅行
気になった点 : スタッフとサービス、客室の快適度
Freezing Cold
There was no heating on the floor we stayed and this was on the coldest night of the year so far! We had to spend the Friday night in our room under the duvets in our coats and hats and gloves! Not the best 50th birthday surprise I was planning for my sister!
2023 年 12 月に 2 泊滞在

6/10 (普通)

Vicky

家族旅行
良かった点 : スタッフとサービス
It’s shabby in areas . The windows didn’t close properly in our room so the noise from outside was very loud.
2023 年 11 月に 1 泊滞在

6/10 (普通)

geraldine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
the staff and breakfast
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Luxury Liverpool
Fantastic stay in central Liverpool with an LFC theme. Loved the Jacuzzi bath, although I can't help wondering what Bill would have made of all the luxury :-)
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Christine

2023 年 10 月に 1 泊滞在

8/10 (良い)

David、Caernarfon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great big rooms
2023 年 10 月に 1 泊滞在

8/10 (良い)

Suzanne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Comfortable, reasonably priced
We only stayed one night and overall it was a comfortable stay, the room was lovely with a stunning bathroom. It was a shame the dressing table was looking very tired and out of place with the rest of the furniture, the pillows on the bed were very flat so could do with replacing. The staff were very friendly and helpful, breakfast was a little chaotic as there was so many guests and nowhere to sit but the staff did their best to accommodate everyone.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Heather

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was a perfect distance from the train station. It was easy to get to the major attractions including popular bars and clubs like the Cavern Pub. The room was clean and as expected but the WIFI was horrible. Could not get wifi in the hotel room and could only use it in the lobby. Just something to be aware of if you are staying here.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Caroline

2023 年 9 月に 2 泊滞在

8/10 (良い)

Jacqueline

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Marie

2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Jamie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
5 stars
The hotel was beautiful and very clean. The staff were extremely friendly and helpful. The room was AMAZING! The food was delicious. Overall, the perfect night. I would highly recommend this hotel to anyone visiting Liverpool. 5 stars all round.
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Lap Ki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Classic decoration
2023 年 7 月に 2 泊滞在

8/10 (良い)

Sophie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I loves the decor of reception, and the rooms were amazing, the bed was so comfortable!
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Could not believe how nice our room was for the money.We had a room with 2 large double beds + 2 bathrooms.One bath you could fit at least 3 people. Conveniently positioned. Definitely stay again when in Liverpool
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Ashley

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Edwin、Salisbury

2023 年 6 月に 1 泊滞在

8/10 (良い)

Catherine

2023 年 6 月に 1 泊滞在

6/10 (普通)

Lynsey

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Staff were amazing
The 1st day we arrived at the shankley hotel we were greeted straight away. Staff were very welcoming. Got to our room noticed lots of burn marks on the carpet and room was in need of a refurbishment.The carpet was wet but assumed this had been carpet cleaned. Reported this to reception and the receptionist was going to send up the house keeper but we thought this had already been done, so not to worry. The following day I could smell urine on the carpet. Reported this immediately and we were upgraded. The lady behind reception was brilliant and couldn't apologise enough. The room we were moved to was beautiful. Although was still modified that we were in a room where someone had urinated on the carpet right next to the bed, left feeling let down as this was a present for my mums 70th birthday.
2023 年 6 月に 2 泊滞在

8/10 (良い)

CHARLOTTE E STEAD

2023 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Girls stay
Lovely hotel good for a girls stop over only fault is lenght of time it.took to check in at desk even tho checked in online then meaning didnt have time to put bags in room before heading out to a reservation so desk said concierge would put.bags in for us only to find that wasnt the case when we arrived back and had to wait for the bags to be found. But thats our only criticism staff are friendly, hotels nice, beds comfortable value is good.
2023 年 6 月に 1 泊滞在

8/10 (良い)

Annie Cowhey

2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Denise

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the suite and jetted bath. Hotel convenient for everything. Interior of hotel was stunning. Very friendly staff. Would highly recommend it.
2023 年 6 月に 4 泊滞在

10/10 (非常に良い)

paula

2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Pearline

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was centrally located. I had a huge room with a jacuzzi. The breakfast was lovely. The staff were friendly . I would definitely stay there again.
2023 年 6 月に 5 泊滞在

10/10 (非常に良い)

Emma

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

linda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There wad nothing we didn't like staff were friendly.
2023 年 6 月に 2 泊滞在

8/10 (良い)

Claire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good hotel a short distance from the station , great lobby area , the suite I had was very dark but big and everything you would need, some areas looked a little tired and the lifts were temperamental, small details on the whole a good value hotel
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Godfried

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Huge, spacious and comfortable room
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Caitlin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, funky hotel. Only issue was there was no in-room WIFI, apparently it was having issues. A bit annoying as I didn't have a UK data sim-card. I stayed here for Eurovision and it was a great location, very well organised and friendly staff. Clean and modern.

8/10 (良い)

June

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Very misleading costs
Loved the room and the decor of the hotel. What spoilt the experience was. I had paid for the party room up front but when I got there I was asked to pay another 300 pound .I did not mind as the receptionist said it doesn't go anywhere as it was in holding. But when I checked out I noticed it had gone from my account putting me in a overdraft which cost me £17 . I feel this was very misleading I was also told it could take up to 4 days to go back into my account which will cost me more .
2023 年 6 月に 1 泊滞在

6/10 (普通)

Esmat

2023 年 6 月に 4 泊滞在

6/10 (普通)

Sarah

2023 年 6 月に 1 泊滞在

8/10 (良い)

G

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Have stayed here a couple of times,close to lime st station,shops and bars.room could do with a update.Would stay here again
2023 年 6 月に 3 泊滞在

6/10 (普通)

Andrew

良かった点 : 清潔度、客室の快適度
Could be better.
The building was nice and good location to the centre but rooms was plain and windows was all handles removed so unable to open. Bathroom doors was tired and dinted. Tv didn’t work. Had sereral problems with room keys not working and friend of ours was give a room that someone was still using. Could have been embarrassing but they was out when our friend walk in the room.
2023 年 6 月に 2 泊滞在

6/10 (普通)

Rhys

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在

6/10 (普通)

Frank

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great locale and a bit quirky
Hotel staff was helpful with my stay. The hotel itself and room were clean, albeit quirky with the decor. And very spacious for a solo traveler with its one king bed and two twins. The large tub/shower was more designed for baths since it had no shower curtain, but you get used to it. And surprising the room had another larger tub, probably for another couple sharing the room. Location was great as it was a 10 minute walk or so to Mathew St. where the pubs are and 15-20 minutes to Albert Docks. Lime St. train station was about 10 minute away. They do have a £50 deposit, which is listed. But what was not listed was certain cards are not allowed. Unfortunately, what I used to pay (Chase) for the stay was not allowed for the deposit. They're able to waive it eventually after discussions, so just be aware.
2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

tom

2023 年 5 月に 1 泊滞在

8/10 (良い)

Andrew

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Liverpool recommended Hotel
Luxury suites were spacious , clean & tidy, extremely comfortable beds . Great shower & jacuzzi in bathroom . An enjoyable stay , and would return next time I stayed in Liverpool.
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Leon

2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Crystal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Kalla

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Amazing room
Outstandingly beautiful room, especially loved the jacuzzi bath. The room was huge and great to have a mini kitchen included. The down sides was the poor WiFi, tv and in room speakers. The night staff also were quite unprofessional and unapproachable, most nights they stoof on front desk playing rap music and laughing at guests. The room made up for this though. I wouldn't pay bfast it was pretty lackluster. The decor and setting of the hotel was really however. I did try to ring the hotel a few times with accessibility questions before the stay and could never get through.
2023 年 5 月に 4 泊滞在

4/10 (不満)

kjeld

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
dårlig service
Det var et totalt håbløst ophold , vi ankommer sent aften og skal tjekke ind , 50£ depositum pr person , de første 5 credit kort vil deres maskine ikke godkende , der i blandt et mastercard Gold og 2 credit kort tilhørende en millionær vi har med , så det tager 1 time , så virker aircon ikke så der er 27 grader og det ene af 3 værelser skal ha smed for at lave badet, skandale hotel
2023 年 5 月に 4 泊滞在

8/10 (良い)

Helen

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Would stay again
2023 年 5 月に 1 泊滞在

8/10 (良い)

Shashi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel. Bit quirky. Felt like we'd booked a fairy princesses room on the fifth floor. All pink and elaborate mirror frames and headboard on the huge bed. Mirrors on the ceiling above the bed and the room was named lust. Double jacuzzi was nice. Staff were lovely & friendly. Would stay again. Reasonably priced and nice buffet breakfast in the Bastion restaurant.
2023 年 5 月に 1 泊滞在

8/10 (良い)

Martyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 3 泊滞在

4/10 (不満)

Guðrún

気になった点 : 施設のコンディションと設備、客室の快適度
2023 年 5 月に 4 泊滞在