Front office manager Nicky very helpful and attentive to customer needs. I have stayed at Dream numerous times and
宿泊されたお客様
2020 年 9 月に 1 泊滞在
2/10 (非常に不満)
Matthew
グループ旅行
2020 年 9 月 4 日
良かった点 : 客室の快適度
気になった点 : 清潔度
Matthew
2020 年 8 月に 3 泊滞在
10/10 (非常に良い)
Tom
グループ旅行
2020 年 8 月 7 日
良かった点 : 清潔度、客室の快適度
Tom
2020 年 8 月に 1 泊滞在
10/10 (非常に良い)
Lucy
グループ旅行
2020 年 7 月 14 日
良かった点 : 清潔度、客室の快適度
Lucy
2020 年 7 月に 3 泊滞在
8/10 (良い)
Robert
2020 年 6 月 25 日
Robert
2020 年 6 月に 1 泊滞在
4/10 (不満)
Davina
家族旅行
2020 年 6 月 21 日
気になった点 : 清潔度、客室の快適度
iverpoil
Arrived at their apartments to sit there for more than an hour and wait for the apartment to get cleaned after coming inside the apartment the apartment stunk of fish and after you use the sink it’s stunk of sewers?Where we was waiting for the room to get finished we was screamed at by homeless people outside? We asked for a two bedroom apartment one of the bedroom didn’t even have doors on it? But apart from that it was okay very good location.
Davina
2020 年 6 月に 1 泊滞在
8/10 (良い)
Ashley
2020 年 3 月 26 日
Ashley
2020 年 3 月に 3 泊滞在
8/10 (良い)
Lynn
グループ旅行
2020 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
3 day stay at DReam Water Street
Apartment was really nice and clean and well situated for everything we wanted to do.
Only problems we had were; no instructions for the hob (which locked itself!) and it took talking to 2 people before we got that resolved;towel rail in bathroom didn't work which we didn't get resolved. Minor problems though which would not stop us staying there again.
Reception is not manned till 11.30am so if planning to leave luggage when checking out be aware of that.
Lynn
2020 年 2 月に 3 泊滞在
8/10 (良い)
Jukka
2020 年 2 月 27 日
Jukka
2020 年 2 月に 3 泊滞在
8/10 (良い)
Rachel
家族旅行
2020 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Rachel
2020 年 2 月に 1 泊滞在
8/10 (良い)
Maariyah
2020 年 2 月 16 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Maariyah
2020 年 2 月に 1 泊滞在
8/10 (良い)
EUNSUK
グループ旅行
2020 年 2 月 13 日
気になった点 : 清潔度、施設のコンディションと設備
EUNSUK
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
Karol
2020 年 2 月 12 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Look elsewhere
Check in person had little idea about the process or property. Was charged 20 for offsite parking. When I finally found it huge sign says “hotel parking 9$” best part, printed voucher useless since machine only and had to pay another 22 to get my car out. Empty hotel middle of the week was given room right on the floor level with construction by my window starting 8am. Wish I stayed elsewhere.
Sent email to manager regarding parking refund and only received an apology. Booo
Karol
2020 年 1 月に 1 泊滞在
10/10 (非常に良い)
Phillip
グループ旅行
2020 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Phillip
2020 年 2 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2020 年 1 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hopeless!
Horrible! We would not recommend anyone to even put their foot into this place! We were a family of 5 staying there for 5 nights, and we all got a heavy breath because of mold and damp inside the apartment. All sills had ponds of water and mold and the problem got worse day by day during our stay. All in all an extremely bad experience. To increase our frustration even more, the manager did not refund an agreed discount to compensate for our stay at Dream Apartments, Water Street, Liverpool. Everybody considering staying there: Stay away!!!!!"
宿泊されたお客様
2019 年 10 月に 5 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2020 年 1 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Anything but ‘Dream Apartments’ during our stay.
From checking in to checking out we faced disappointment.
We queued for half an hour to check in with our two young children. The reception had a foul sewage smell and litter scattered on the carpet. Two male members of staff were behind the reception desk, I presume they were maintenance guys as they wore the company logo on the jacket. One of the men had no care but to swear infront of customers Including my two young children on how f@&/n thirsty he was. After queuing for what seemed a lifetime at 3:10pm our room wasn’t ready and was told to return in 20minutes. We retuned at 3:47 only for it still not to be ready. We agreed that if we could just drop our bags we’d return later. The corridors were very untidy with bags of unwashed sheets left on the corridor. Our room was cold and decided to put on the heating only to find the heater rested against a wall. (The wall bracket was broken) We also found a dirty mess of food and hair behind it. Our bedroom light wasn’t working. Was promised four twin beds, we had 2 twin beds an 1 very small double. There was also a sewage smell in the shower. We were unable to watch tv as there were no batteries in the remote control. We will not be recommending The Dream Apartments to anyone as it was far from what was advertised
All apartments not in one building so have to walk 10 minutes up street with suitcase, 250 pound security deposit taken off your card is a bit high. Apartment was lovely though
宿泊されたお客様
2019 年 12 月に 2 泊滞在
2/10 (非常に不満)
Daniel
家族旅行
2019 年 12 月 2 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointing stay
An overall disappointing stay, will definitely never stay here again and will not recommend to anyone!
Daniel
2019 年 11 月に 3 泊滞在
8/10 (良い)
Karl
グループ旅行
2019 年 12 月 2 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Karl
2019 年 11 月に 2 泊滞在
8/10 (良い)
Mr S J Marshall
グループ旅行
2019 年 12 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The building has areas that are under construction, the lift is not available, and there was only 1 mirror in one of the bedrooms. A mirror in the bathroom would be advantageous