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The St. Regis Lhasa Resort

Photo gallery for The St. Regis Lhasa Resort

Featured Image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The St. Regis Lhasa Resort

The St. Regis Lhasa Resort

5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
850000, Tibet, Lhasa, No. 22 Jiangsu Road

Explore the area

  • Popular LocationTibet University10 min walk
  • Popular LocationRamoche Temple2 min drive
  • Popular LocationJokhang Temple3 min drive
  • AirportLhasa (LXA-Gonggar)41 min drive

Choose dates to view prices

About this area

Lhasa

Located in Lhasa, The St. Regis Lhasa Resort is in the city center. Lasa Museum and Tibet Museum are cultural highlights, and some of the area's landmarks include Potala Palace and Norbulingka. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's quiet location.
Visit our Lhasa travel guideOpens in a new window
Map

What's nearby

  • Tibet University - 10 min walk
  • Ramoche Temple - 2 min drive
  • Jokhang Temple - 3 min drive
  • Potala Palace - 4 min drive
  • Zhaji Temple - 4 min drive

Getting around

  • Lhasa (LXA-Gonggar) - 41 min drive

Restaurants

  • Social – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
  • Si Zi Kang – Restaurant offering regional cuisine. Serves dinner.
  • Yan Ting – Alfresco dining restaurant offering Chinese cuisine. Serves lunch and dinner.

About this property

The St. Regis Lhasa Resort

Luxury Lhasa hotel in Chengguan District with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service. All 199 rooms boast deep soaking tubs and heated floors, plus free WiFi and LCD TVs with cable channels. Guests will also find sitting areas, 24-hour room service, and DVD players.
The St. Regis Lhasa Resort offers 199 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Iridium has 6 treatment rooms. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 138-208 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Full-service spa
  • Indoor pool
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heated floors
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

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Free WiFi
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Hotel
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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CNY 580.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CNY 138 and CNY 208 per person (approximately)
  • Airport shuttle fee: CNY 750 per room (one way)
  • Rollaway bed fee: CNY 580.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

St. Regis Lhasa Resort
St. Regis Lhasa
The St Regis Lhasa Resort
The St Regis Lhasa Lhasa
The St. Regis Lhasa Resort Hotel
The St. Regis Lhasa Resort Lhasa
The St. Regis Lhasa Resort Hotel Lhasa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 25 out of 37 reviews
5 - Excellent 68%
Rating 4 - Good. 4 out of 37 reviews
4 - Good 11%
Rating 3 - Okay. 4 out of 37 reviews
3 - Okay 11%
Rating 2 - Poor. 4 out of 37 reviews
2 - Poor 11%
Rating 1 - Terrible. 0 out of 37 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.4/5

Staff & service

2.0/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 5 nights in Jun 2020

3/5 Okay

Liked: Room comfort
Worst St. Regis Experience
Unhappy about: I required ‘higher floor’ when I made the booking and they put me on the G/F at a corner with no sunlight and with no privacy where you would see some staff walking by out of the windows from time to time. I went back to the receptionist to complain and she told me that she was actually ‘doing me a favor’ to have put me in that room... ?? The desk area in the room had cigarette smell and the bathroom had some urine odor. Given I was tired from my flight so I accepted the night and went for a shower, then the shower room freaking flooded! I put on ‘Do Not Disturb’ mode before bedtime, then a housekeeping lady called me at 9:15am and asked if she could clean the room... ? Fried chicken at the bar was dry like paper and the waitstaff were under service and insincere. I went to the spa to find out more details about the treatments. No one was at the reception. I sat there and waited for 10mins still no one showed up. Happy about: I talked to another receptionist and the next day he changed my room to the 6/F with sunlight (yay!) and I could confirm that the previous room was some broken backup room - even the glass doors separating the shower and toilet stalls were removed! And the TV had no signal. In-room dining service was good and efficient. In-house clinic with a responsible Chinese doctor. Conclusion: It’s such a pity when the brand and the hardware is there, but some frontline staff needs some serious training.
Stayed 4 nights in Jun 2020

5/5 Excellent

Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay for Lhasa.
We had an amazing room with view of mountains all around. The only downfall was that the hot water was not hot, rather lukewarm. Having being on the long distance train for nearly 24 hours we just wanted to shower and be comfortable. Sounds sad but we ended up boiling water in order to take a hot bath with the little kettle they had. We reported this and were offered a new room however the water temperature was the same so we decided to keep our old room and the views were more superior. We did enjoy late afternoons in the room and just relaxing as the sun shone through the December cold. Despite this the room as very well priced for a St Regis stay and I did like the porcelain teacups when I had a cuppa. At this level it's all in the detail that matters.
Stayed 3 nights in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff, lovely room and a wonderful St Regis experience, especially during pre Christmas, they decorated the hotel with Christmas ornaments, played Christmas music throughout and had Christmas carolers before dinner and Santa Claus giving little presents with cookies to the diners. Would definitely stay with them again.
Stayed 6 nights in Dec 2018