Hotel Mateos 1215, steps from Plaza del Zapato Commercial Center, offers a convenient base for exploring. Guests enjoy continental breakfast, in-room WiFi, and access to the gym and business center—amenities that earn positive reviews from visitors.
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Frequently asked questions
Is Hotel Mateos 1215 pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Mateos 1215?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Mateos 1215 on May 24, 2026 start from ¥6,028, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Mateos 1215?
Check-in start time: 3 PM; Check-in end time: 11 PM.
What time is check-out at Hotel Mateos 1215?
Check-out is at noon.
Where is Hotel Mateos 1215 located?
Located in Zona Piel, this hotel is within a 10-minute walk of Plaza Mercapiel and Plaza de la Bolsa. Expiatory Temple of the Sacred Heart of Jesus and Plaza del Zapato Commercial Center are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.4
Location
8.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 67 out of 218 reviews
10 - Excellent
67
Rating 8 - Good. 53 out of 218 reviews
8 - Good
53
Rating 6 - Okay. 49 out of 218 reviews
6 - Okay
49
Rating 4 - Poor. 20 out of 218 reviews
4 - Poor
20
Rating 2 - Terrible. 29 out of 218 reviews
2 - Terrible
29
Reviews
Verified
10/10 Excellent
Emmanuel
May 4, 2026
Liked: Cleanliness, staff & service, amenities
The staff were great and the breakfast was decent.
No Soap
No toilet tissue
No Shampoo
No free Breakfast (advertised as available)
No air-conditioning
Mosquito in room
Internet only worked about half the time
The wobbliest ceiling fan I have EVER seen. You have got to be kidding me!
TV did not work.
As you can see, I was NOT a happy camper this hotel is only worth about $10.00 a night. The staff were nice and do speak English but the hotel is very poorly maintained and the room I stayed in was in serious need of renovation.
El personal muy amable, las habitaciones no lujosas, sin embargo, cumplen y están muy limpias, el desayuno solo es pan bimbo con mermelada y cereales.
Solo que no me han querido facturar tres noches, por lo que para empresas eso puede ser un gran problema.
JORGE ALEJANDRO
Stayed 2 nights in Oct 2025
Verified
2/10 Terrible
Francisco Raul
Oct 14, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
El agua está helada, poco espacio en el estacionamiento y el desayuno que ofrecen es insuficiente y en general malo, no se antoja.
Viajamos como familia, la estancia fue muy cómoda, el personal muy amable nos sentimos muy a gusto.
Recomiendo si quieren descansar ,las habitaciones estan amplias algo e nos gusto , la tranquilidad no hay ruidos y descansas super bien 10/10
Esta muy limpio y muy buena atención el problema no hay para discapacitados ni o elevador 🤔😔y al llegar para poder hospedarnos en lo más cómodo para mi familiar tube qué pagar 1000 pesos más 😕😡para poder entrar
Hotel sencillo pero cómodo muy buen servicio 100% reocmendaso
Fernando daniel
Stayed 3 nights in Mar 2025
Verified
6/10 Okay
jose manuel
Mar 24, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Esta bien por el precio
Esta limpio, pero no tienen breakfast continental, como dicen, solo agua caliente y opciones de crema en polvo muy limitado, diria nada
Solo un tipo de cafe lo cual no vale la pena
Son amables
Esta en el centro pero el centro esta super sucio, huele mal y no me gusto
Lo unico que no me gusto es que al momento de recervar supuestamente incluye breakfast, solo es agua caliente, una opcion de cafe y cremas pero my limitado
No hay nada a lo que yo llamaria breakfast continental o por lomenos comparandolo con otros lugares
El precio es bueno y me preguntaron en varias ocaciones si necesitaba algo
Si regresaria
Cerca del centro y a 5min caminando de la central camionera