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The Orleans Hotel & Casino

Photo gallery for The Orleans Hotel & Casino

Primary image
Outdoor pool
Outdoor pool
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board

Overview of The Orleans Hotel & Casino

VIP Access

The Orleans Hotel & Casino

3.5 star property

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
89103, NV, Las Vegas, 4500 W Tropicana Ave

Explore the area

  • Popular LocationOrleans Arena1 min walk
  • Popular LocationGold Coast Casino3 min drive
  • Popular LocationAllegiant Stadium4 min drive
  • AirportLas Vegas, NV (LAS-Harry Reid Intl.)8 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Las Vegas

Located in Las Vegas, The Orleans Hotel & Casino is in an area with good airport proximity. The Cosmopolitan Casino and Dolby Live are cultural highlights, and travelers looking to shop may want to visit LINQ Promenade and Fashion Show Mall. Traveling with kids? Make time for High Roller, or check out an event or a game at Allegiant Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • Orleans Arena - 1 min walk
  • Gold Coast Casino - 3 min drive
  • Allegiant Stadium - 4 min drive
  • Casino at the Rio All-Suite Hotel - 4 min drive
  • T-Mobile Arena - 6 min drive

Getting around

  • Flamingo - Caesars Palace Monorail Station - 5 min drive
  • Las Vegas International Airport Station - 8 min drive
  • Harry Reid Intl. Airport (LAS) - 8 min drive

About this property

The Orleans Hotel & Casino

3.5-star family-friendly resort, walk to Orleans Arena
This resort features 10 restaurants, a full-service spa, and a casino. Valet parking is free. Additionally, an outdoor pool, 4 bars/lounges, and a fitness center are onsite.
The Orleans Hotel & Casino offers 1886 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa Orleans has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (40000 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 60 casino gaming tables
  • 2443 casino slot machines
  • Casino (137000 square feet of space)
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

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Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The name on the reservation must match the name on the guest's photo identification provided at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 39.54 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 15 per day
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
A car is recommended for transportation to and from this property

Property is also known as

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Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 3307 out of 7176 reviews
5 - Excellent 46%
Rating 4 - Good. 2368 out of 7176 reviews
4 - Good 33%
Rating 3 - Okay. 830 out of 7176 reviews
3 - Okay 12%
Rating 2 - Poor. 363 out of 7176 reviews
2 - Poor 5%
Rating 1 - Terrible. 308 out of 7176 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Its a rundown smelly casino. Enough said
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying at "The Big O" - restaurants are very good, and rooms have been updated. We stay here as our preferred location when visiting Las Vegas.
Stayed 3 nights in Jun 2022

4/5 Good

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Our room was not fully cleaned. We found a dried bbq rib under the sofa chair. I mentioned it to the front desk and they made it seemed like we did it and didnt apologize. Also there was a used dirty tshirt and a men's underwear inside a drawer and definitely not mine. The bathroom wood sliding door was hard to slide. My kids had trouble going to the bathroom. Even for us it was hard to slide the door to close it or open it. What made our days better and positive were the friendly staff that made my family welcomed. We enjoyed the pool and the food options at the food court and restaurants. Sadly our vacation was over. Hope next time we dont see these things happening again in our room.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place so clean
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Jun 2022