Overall a great property and great location. Clean, quiet, convenient location.
We cannot give a 5 rating due to the time lost waiting for valet to park and retrieve our car. On average there was a 25 minute wait for our car to be retrieved by valet every day of our stay. Valet is free, of course tipping is expected, there is no self parking.
*Make sure you factor into your plans the wait time for your car to be retrieved. There were many unhappy guests/owners waiting at the curb expressing how they were going to be late for reservations, etc. and the valet attendants were at times downright rude.
Unfortunately during my stay, the week of Christmas, there were many call outs in the valet staff and on Christmas day guests were waiting 1-3 hours for their car to be retrieved by valet. We had a rental car we couldn't use as we did not have 1-3 hours to wait on valet, so found alternative transportation to our parent's house. The valet supervisor was unprofessional with his remarks to me on Christmas day, obviously having a bad day with no staff working and many upset guests. The next day I spoke to a desk representative about the whole valet situation, he did deliver great customer service and took care of a dinner for us due to this inconvenience.