expedia

Reviews

3.9 / 5Good
20,487 reviews

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    5 - Excellent
    7,592
    4 - Good
    6,914
    3 - Okay
    3,345
    2 - Mediocre
    1,636
    1 - Poor
    1,000
    4.1
    Cleanliness
    4.0
    Service and Staff
    3.8
    Amenities
    4.0
    Property condition

    1/5

      So we arrived and when I went to pay balance they said this isn’t the right visa, my visa was compromised so it was just a different number still my visa so they put my deposit which I paid to you and reversed it to my old visa then charged us 785.97 US it was supposed to be 622.69 US so we paid more. Then the whole hotel was being shut down and taken over by a new owner on our last day they would only keep our suitcases until 4pm and we didn’t fly out until after 8 we had to sit in airport for 4 hours for nothing but had no where to leave suitcases. Worst experience I’ve ever had.

      Stayed 5 nights in Jan 2020

      3/5

      • Liked: Staff & service, amenities, property conditions & facilities

      I loved the host of the hotel. Sad to know it is changing! I do not like that smoking is aloud in public areas. Hard to breath and air was thick.

      Stayed 5 nights in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      The young lady that checked us in was awesome as were the staff at the Oyster Bar.

      Stayed 1 night in Jan 2020

      3/5

        This traveler didn’t leave comments with their review
        Stayed 2 nights in Jan 2020

        4/5 Good

        • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

        Stayed 5 nights in Jan 2020