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"It’s a lovely old building with lots of character. Definitely needs some TLC but we enjoyed our short stay. Didn’t see the entertainment so can’t comment on that. Staff were ok but probably a bit lacklustre, the lady who checked us in for breakfast was nice, the bar tender was pleasant. Check in staff could have been more cheerful and welcoming. However would definitely come again. Breakfast was good."

"Overall a great place for families with pleasure beach being about 15 min walk. Tram stop located within 5 minute walk also provides access to the whole of Blackpool. Staff very friendly and helpful nothing was too much of an ask. Both breakfast and the food menu our very limited and there isn’t much variety. This is same on kids menu. Hotel was very clean and modern. Room itself is standard size clean with a big bathroom. Very clean and modern again. Only downsize is there isn’t much storage room. Our toilet seat was faulty but when we mentioned it they where quick to apologise and said they’d get maintenance to sort it. Parking is limited and if you want to park in the car park it’s £12 pounds a day. There is free parking outside the hotel on the road but it’s very limited . Overall though excellent value for money and a pleasure staying. "

"All good"

"Clean and an amazing location "

"Shops nearby, and close to the motorway"

"Love this hotel, staff always super friendly!"

"Really enjoyed our stay. Staff vey helpful, especially on reception. Our rooms were very clean and spacious, with comfy beds and views over the river. Very centrally located hotel with parking. "

"Clean room, amazing staff. Good entertainment every night "

"Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are missed and left unclean Breakfast - was ok choice was fair but coffee was extremely poor. All staff who we interacted with were very pleasant and friendly - particularly Michelle on reception and the lady in spa at 4.30 Overall wonderful location - mainly clean and friendly staff I appreciate there is a lot of refurbishment happening with the spa and infinity pool - but it does appear that other areas are in decline."