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メゼナ リゾート アンド スパの口コミ

3 out of 5
メゼナ リゾート アンド スパ
Amhara Regional States, North Wollo, Lalibela

口コミ

8.6

非常に良い

評価 10 - 10 件の口コミ中 5 件が非常に良い" "
評価 8 - 10 件の口コミ中 3 件が良い" "
評価 6 - 10 件の口コミ中 2 件が普通" "
評価 4 - 10 件の口コミ中 0 件が不満" "
評価 2 - 10 件の口コミ中 0 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

6.6/10

設備とサービス

8.6/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

8/10 (良い)

iain

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The difficulties of electricity etc are compensated for by the excellent efficient and helpful staff The accommodation and landscaped setting s its eco friendly systems us excellent Definitely a first choice for a return visit
2022 年 5 月に 2 泊滞在
Bezaからの返信 (投稿日 : 2022 年 6 月 11 日)
Thank you so much, It was a pleasure to be at your service !!!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service
Great service and friendly staff! Arrived very late and they stayed up for me, made dinner available, and turned spa services so I could relax after a very long bus ride.
2020 年 12 月に 2 泊滞在
Yohannes Assefaからの返信 (投稿日 : 2020 年 12 月 30 日)
Dear Sirs Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home and well taken care of our client's stay in our resort and it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. kindest regards

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pace Ristoro visione Via lattea
Oasi di tranquillità e riposo dopo tour tra le bellezze culturali e architettoniche
2020 年 10 月に 5 泊滞在
Yohannes Assefaからの返信 (投稿日 : 2020 年 10 月 22 日)
Dear, Sirs. Thank you for your review and for choosing our resort & SPA and thank you for giving us a perfect rating and for recommending our resort to other travelers. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ethiopia trip
Absolutely loved it
2019 年 9 月に 4 泊滞在
Bezawit Yohannesからの返信 (投稿日 : 2019 年 10 月 14 日)
Dear Michelle, Thank you so very much for your review. Kindest regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very friendly staff, amazing views and good location (close -by tuktuk or taxi-) to sites. Highly recommended.
2019 年 8 月に 1 泊滞在
Mezena lodge Lalibelaからの返信 (投稿日 : 2019 年 8 月 29 日)
Dear Sirs, We appreciate and very thankful for your comment. We will be at your disposal at anytime in case you come back. Kindest regards

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service and the property is really well maintained
2019 年 8 月に 2 泊滞在
Mezena lodge からの返信 (投稿日 : 2019 年 8 月 13 日)
Dear Sirs, We thank you so very much for your review and it was a pleasure to serve you in our lodge. You were a great man and we are delighted to serve you in our lodge. Have a great day Thanks

6/10 (普通)

Murielle、Paris

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Problème d’eau d’elecTricote Très abîmé pour une année d’existence Bon dîners mais petits déjeuners médiocres Personnel gentil mais incompétent Dommage car le site est très beau
2019 年 2 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : 設備とサービス
2019 年 2 月に 2 泊滞在
Goshuからの返信 (投稿日 : 2019 年 4 月 8 日)
Dear Sirs, Thank you for your feedback . We have 250 KVA standby generator and we don’t understand when this he happen. Water is always available 24/7 even if there is a shortage of water in the city and I wonder why you say there is a shortage of water. Our staffs are qualified and professional who has a good reputation. Anyways ,we thank you for your feedback and we will use it as a positive opinion Thanks

8/10 (良い)

Philip、Brisbane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Bungallows
Hotel comprises approx 20 villas or bungalows, all of which are about 1 year old. The standard of the bungalows is outstanding, and I think makes this hotel deserve a 4 star rating instead of its present 3 star rating. What is disappointing however is the hotel's extremely poor wifi, which can only be reliably accessed from the lobby in the main building.
2018 年 9 月に 2 泊滞在
Bezawit からの返信 (投稿日 : 2018 年 10 月 7 日)
Dear Philip, I sincerely apologize for any inconvenience these issues may have caused you. You are correct, after further assessment we found that the wireless access point was falling down and it causes our clients in getting internet access in their room. Here at Mezena lodge, we strive to provide the highest level of service possible. We hope that your experience with us was a pleasant one, and hope that we can be of service to you again in the future. As a valued customer, your comments and opinions are very important to us. If you have any concerns, questions or comments, we hope that you will bring them to our attention. Please do not hesitate to contact us if we can be of any further assistance. Thank you for choosing Mezena lodge for your stay in Lalibela. Sincerely

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gorgeous Views/Minor Issues
The hotel stay was quite enjoyable, with some minor issues. The rooms are huge and the beds are super comfortable. Views from the restaurant and future pool deck are amazing. It is on the side of Lalibela closest to the airport and about a 5 minute drive to the churches. (I don't recommend walking). Negatives: The prices for things were fair, but not well marked. Extra $ for the airport shuttle, but then were given 1 free transfer into town. The sauna was also $10 extra to use. The room was quite cool at night with no extra blankets in the room, and the water pressure was poor in my room, but heard it was ok in others. Also I missed the small note on the wall next to the toilet that told me I should unplug my TV overnight as it might spontaneously turn on. (Which it did). For the cost of the hotel room I would have thought these would have been included and wouldn't have experienced these inconveniences.
2018 年 9 月に 1 泊滞在