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Imperial Swan Hotel & Suites

3.0 star property
Hotel with a conference center, near Family Fun Center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Imperial Swan Hotel & Suites

Desk, iron/ironing board, cribs/infant beds, rollaway beds
Point of interest
Interior entrance
Combined shower/tub, deep soaking tub, hair dryer, bathrobes
Parking

Reviews

4.4 out of 10

Popular amenities

3.6 out of 10
Guest amenities rating.
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Business services
    Business services
The price is ￥12,945
￥15,792 total
includes taxes & fees
Sep 24 - Sep 25
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Royal Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Sofa bed
Bathrobes
Hair dryer
Deep soaking bathtub
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Room, 1 King Bed, Non Smoking

Royal Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Royal Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Deep soaking bathtub
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Howard Johnson by Wyndham Lakeland
Pool
Breakfast included
Pet friendly
Parking included
6.0 out of 10, (1014)
The price is ￥8,559
￥9,585 total
includes taxes & fees
Oct 1 - Oct 2
Howard Johnson by Wyndham Lakeland

About the neighborhood

Map
33813, FL, Lakeland, 4141 S Florida Ave

What's nearby

  • Lakeside Village - 4 min drive
  • RP Funding Center - 8 min drive
  • Polk Museum of Art - 8 min drive
  • Publix Field at Joker Marchant Stadium - 11 min drive
  • Sun N Fun Air Museum - 11 min drive

Getting around

  • Lakeland Station - 12 min drive
  • Tampa Intl. Airport (TPA) - 46 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪New Moon Sushi - ‬3 min walk

About this property

Imperial Swan Hotel & Suites

Hotel near Lakeside Village
Located close to Family Fun Center and Veterans Park, Imperial Swan Hotel & Suites provides a conference center. Guests can connect to in-room WiFi.
You'll also find perks like:
  • Outdoor pool access nearby
  • Access to a nearby health club, a TV in the lobby, and an elevator
  • ATM/banking services, a computer station, and 5 meeting rooms
  • Wedding services
Room features
All 168 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and hair dryers
  • Refrigerators, microwaves, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Wheelchair-accessible parking available

Things to do

  • 27 holes of golf
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center (7,500 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.0
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.99 per accommodation, per night
The resort fee includes:
  • Internet access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.0 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Imperial Swan
Imperial Swan Hotel
Imperial Swan Hotel Lakeland
Imperial Swan Lakeland
Imperial Swan Lakeland Hotel Lakeland
Imperial Swan & Suites
Imperial Swan Hotel & Suites Hotel
Imperial Swan Hotel & Suites Lakeland
Imperial Swan Hotel & Suites Hotel Lakeland

Frequently asked questions

Does Imperial Swan Hotel & Suites have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Imperial Swan Hotel & Suites?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Imperial Swan Hotel & Suites on Sep 24, 2024 start from ￥12,945, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Imperial Swan Hotel & Suites pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Imperial Swan Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of USD 25.0 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Imperial Swan Hotel & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Imperial Swan Hotel & Suites located?

Located in the heart of Lakeland, this hotel is 1 mi (1.6 km) from Family Fun Center and within 3 mi (5 km) of Lakeside Village and Veterans Park. Polk Museum of Art and RP Funding Center are also within 6 mi (10 km).

Imperial Swan Hotel & Suites Reviews

Reviews

4.4
Rating 10 - Excellent. 86 out of 1000 reviews" "
Rating 8 - Good. 98 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 199 out of 1000 reviews" "
Rating 2 - Terrible. 464 out of 1000 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very outdated staff knows no English had to wait hours to be checked in property not maintained well no water in pool
Stayed 1 night in Sep 2024

2/10 Terrible

Liliana

Disliked: Cleanliness, amenities
Did not have someone at the front desk to check us in. Hotel run down
Stayed 1 night in Sep 2024

2/10 Terrible

Sandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was full of black mold and the carpet we all stained I did not end up staying I left after seeing the room I asked the front desk to cancel my stay I know it is non refundable but I am a dialysis patient and I would have gotten very sick from the mold
Stayed 1 night in Aug 2024

2/10 Terrible

Erica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this place at all!!!
Stayed 1 night in Jul 2024

2/10 Terrible

Horacio

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smells really bad.
Stayed 1 night in Jul 2024

4/10 Poor

Craig

Business traveler, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Remodeling
Stayed 2 nights in Jul 2024

2/10 Terrible

cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Looked like it was under construction limited office hours, no ice machines, mustysmelling will never stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Old and Sad!!
This hotel should not be on you listing.
Stayed 1 night in May 2024

10/10 Excellent

Randi

Traveled with partner
The staff was so welcoming and helpful! Great customer service! Spacious room and pet friendly which is a BONUS!
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Herbert

Stayed 1 night in Apr 2024

4/10 Poor

Mark

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very dated, No quality ventilation and old carpets. Staff is Amazing, one young concierge was exceptional. It seems it’s under new management, restaurant was closed and turned into a flee market (bad idea) retail stores and gift shop in lobby closed and full of old decorations. Thai is a budget friendly hotel, with limited to no options of a great bygone era. I hope they can bring it back ! But absolutely not with current management, they clearly do not have a clue.
Stayed 2 nights in Apr 2024

4/10 Poor

Caroline

Business traveler
Disliked: Cleanliness, property conditions & facilities
My crew told me it was the worst place they've stayed for work in Central Florida. Unfortunately, there are very few smaller hotels in the area!
Stayed 6 nights in Apr 2024

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities
DIRTY SHEETS AND ROACHES This place is disgusting and way overpriced. The whole hotel reeks and smells musty. I know this is Florida but the other 6 hotels I’ve stayed at in Florida have never smelled like this. They give one singular sheet for your bed and on top of that, mine were stained with blotches and little black dots, the closet door was broken, the glass was cracked, but worst of all they had roaches in the bathroom that crawled behind the mirrors. I ended my stay early and was told that they’d get back to me with a refund but since then they have blocked my number and are an absolute scam.
Stayed 3 nights in Apr 2024

4/10 Poor

Robert

Traveled with partner
Disliked: Amenities, property conditions & facilities
Old, no vending, no cable TV, old beds. Not the best stay.
Stayed 1 night in Mar 2024

2/10 Terrible

edward

No AC in hotel lobby or room, did not stay, would not recommend anyone stay at this hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Vladimir, miami

Liked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Anselmo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Dissapointed
Hotel was in poor condition. Amenities were almost nonexistent. No breakfast was served. There were stains and holes on the wall and the bed linen smelled dirty. I would not recommend this place to anyone. I will NEVER stay there again.
Stayed 1 night in Mar 2024

2/10 Terrible

Nathaniel

Disliked: Cleanliness, staff & service, property conditions & facilities
I couldn't go swimming because the pool didn't have water in it
Stayed 1 night in Mar 2024

6/10 Okay

Peter

Business traveler
Disliked: Room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived (for my reservation) there was a sign that said “be right back”; after waiting 20 min, I called a number that was taped to the wall. I left a voicemail saying I was at the front desk and there were others there too (2 others came after me). After another 15 minutes I called again and was sent straight to a full voicemail. Shortly after I received a text saying “what do you want?” So I responded I was trying to check in for my reservation. Another 10 min passed and a guy came down the elevator. Believe me, had I not had a reservation I never would have tolerated; coupled with the town was booked up for state championships. The entire facility was gross, had mold everywhere, stains in the tub (so disgusting I wouldn’t even shower) and I was terrified I would end up with bedbugs from the whole feel of the place. I would strongly encourage you to not post this place on your website—you shouldn’t encourage anyone to stay here.
Stayed 1 night in Feb 2024

4/10 Poor

Brittany

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Chad

Liked: Staff & service
With Hotels @ $300 a night, this property served its purpose. They seem to have a small staff, but they were nice and helpful.
Stayed 1 night in Feb 2024