Lake Tyler

Property was quaint.. beds were comfortable staffed that greeted on arrival was great! The price of the room was pretty good. Bathroom amenities were great But the coffee amenities were not !!!!. Coffee pot had old grounds and staff in the evening could not help me. Bathroom needs remodeling.

My comment is specific to the valet parking services this hotel offers (through a third-party company Towne.com). I visited San Antonio from out of town, and I picked this hotel because its location and reviews. I decided to use the valet parking service, and the driver hit my vehicle causing some damage. The Towne.com staff was apologetic and told me they were going to work with me to either have the vehicle repaired or work with my insurance company. I was told the staff was going to submit a claim and that they would contact me. To date, I have not received any follow-up call nor anyone has contacted me. I will definitively NOT RECOMMEND using this valet parking services (Towne.com) at THIS OR ANY OTHER HOTEL they serve.