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"Staff were great, a little run down"

"Hotel appears to be in the middle of rennovations: hallways had all baseboards removed, pool was drained and not available, THERE WAS NO HOT WATER in room, and heat for room was provided by a portable heat unit. The hotel may be better in future, but at least for 2026 we recommend avoiding it."

"The room was not equipped with proper working fixtures and bathing towels two days second day bath towel was stained with blue dye Carpet was stained and the desk chair was in very poor condition the desk was sprayed with splatter pain the bed box spring was worn out"

"Everything was wonderful "

"Everything was as expected"

"Updated modern rooms, clean with comfy linen. Helpful staff and overall a great experience!"

"Comfortable bed and pillows. After a long evening, got in and had no trouble falling asleep. "

"Clean room and comfortable stay. The room and bathroom were spotless, the bedding was cozy, and the hotel was quiet at night. Check-in was easy and the staff was friendly. Very close to downtown Syracuse. Great value."

"The food was horrible but everything else was great to expensive as well"