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"Helpful staff"

"Great property. Clean, well organized, good security, safe"

"We stayed at Fairmont to celebrate our friend's birthday. Now I think it was perfect place for that. I asked at the reception to make small gift for my friend and you know, hotel provided a bottle of prosecco. It was very kind. The hotel is really luxury. The rooms in classic with huuuuge bathroom. The stuff is very kind and useful, especially waiter Ivan in the restaurant. He made our mornings. As for safety, there is a shelter in the underground parking. There were several air alarms, but we stayed in the rooms as we are locals and have iron balls :). Thank you Fairmont, and may be see you. "

"Good "

"Friendly, clean "

"Excellent central location, friendly and helpful staff, and easy walk to metro and stores. "

"Had the best hotel experience ever. The staff Kate, Alex and the rest of the crew were amazing and top notch with perfect english. They were very helpful. Breakfast was delicious. The room spacious, functional and comfortable. The location is great! Plan on visiting again!!"

"Our stay at the hotel was impeccable. They treated us so nicely and provided us with everything we needed. The room service and customer service was outstanding. They made our nights and our wedding unforgettable and would definitely return. Thank you Hyatt team."

"Unfortunately the air conditioning didn’t work and it was very hot and humid. It was difficult to sleep even with the windows open. The WIFI was also unstable which made calls for my work a bit difficult at times. I would be in the middle of explaining something in a meeting and the WIFI would drop out. Also, the water temperature was varied a lot when taking a shower. The shower would start out warm and then changed to be freezing cold. Other than those few complaints, the staff were friendly, the rooms were kept very clean. Sheets and towels were changed out regularly. The room was modern. The kitchen had all of the standard amenities with new appliances. The bed wasn’t too hard and the pillows were comfortable. "