Kuta Theater

Had a wonderful stay at this villa. The property was clean, comfortable, and well-maintained, with a relaxing atmosphere that made it feel like a home away from home. The space was perfect for a holiday getaway, and the surroundings were peaceful. The host was friendly and helpful throughout our stay. Would definitely recommend and hope to return again.

The room- not clean, rusty fittings. Dirty and stained carpet, Laminated floating floor in room lifting and past it’s used by date Dirty stained sheets on bed Dirty stained bath towels Shower has frosted glass that is part of the balcony- so person showering seen from any angle outside. Upstairs shower with visible lime scale and rust Sink downstairs with broken tap And rust Hot water non existent Both bathrooms covered in mysterious splatters Staff polite enough but not welcoming Spa on room deck old and dirty and visible by anyone looking up from the pool or any room Pictures on website do not match the actual quality of the hotel. Pool on rooftop poorly maintained, tiles broken around pool and definitely not as advertised, as well as the view definitely not as advertised. Restaurant and bar closed and had obvious damage. Plunge pools on other room balcony’s visibly dirty and coated in algae. Hotel gym closed for renovations and three pieces of gym equipment passed their used by date out in foyer for use We left after first night Refund of further nights denied. Expedia contacted and they tried to contact the crystal on our behalf and their calls were left unanswered.

Very nice property would stay again