Entire apartment

Scarletz Suites KLCC by M SUITES

Luxury residence with 2 restaurants connected to the convention center in Kuala Lumpur

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

2 outdoor pools, open 6:00 AM to 11:00 PM, free cabanas, pool umbrellas

Exclusive Suite, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Honeymoon Suite, City View | In-room dining

Overview
Prices
Location
Amenities
Policies

Excellent

Popular amenities

Parking available
Bar
Barbecue grill
Dryer
Washer

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 7 of 7 rooms

Honeymoon Suite, City View

Highlights

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

46 sq m
1 bedroom
City view
Sleeps 2
1 King Bed and 1 Large Twin Futon

Superior Studio, City View

Highlights

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

46 sq m
Studio
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Family Suite, Multiple Beds

Highlights

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

46 sq m
1 bedroom
City view
Sleeps 5
2 Queen Beds and 1 Large Twin Sofa Bed

Exclusive Suite, 2 Queen Beds

Highlights

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

46 sq m
1 bedroom
City view
Sleeps 4
2 Queen Beds

Premium Suite, 1 King Bed with Sofa bed

Highlights

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

46 sq m
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Elite Suite, City View

Highlights

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

46 sq m
1 bedroom
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Premier Apartment, City View

Highlights

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

46 sq m
1 bedroom
City view
Sleeps 3
1 Queen Bed and 1 Large Twin Sofa Bed

About the neighborhood

50450, Wilayah Persekutuan Kuala Lumpur, Kuala Lumpur, 25 Jalan Yap Kwan Seng

What's nearby

Petronas Twin Towers - 7 min walk - 0.6 km
KLCC Park - 9 min walk - 0.8 km
Suria KLCC Shopping Centre - 9 min walk - 0.8 km
Pavilion Kuala Lumpur - 3 min drive - 1.9 km
Berjaya Times Square - 4 min drive - 3.4 km

Getting around

Kuala Lumpur Masjid Jamek Station - 4 min drive
Ampang Park Station - 10 min walk
Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive

Restaurants

‪TAPAK Urban Street Dining - ‬9 min walk
‪Kampung Kitchen Restaurant - ‬1 min walk
‪After One - ‬2 min walk
‪Puti Bungsu Batam - ‬1 min walk
‪Stadium Negara Restaurant - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Scarletz Suites KLCC by M SUITES

Luxury residence with 2 restaurants connected to the convention center in Kuala Lumpur

2 restaurants, 2 outdoor pools, and a full-service spa are available at this residence. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a nightclub, 2 bars/lounges, and a health club are onsite. Housekeeping is available on request.

Scarletz Suites KLCC by M SUITES offers 620 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 4.5-star residence have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur residence provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include minibars and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

2 indoor tennis courts, an outdoor tennis court, and a health club are featured at the residence. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the residence's full-service spa. The spa is open daily.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Indonesian, Malay

Similar properties

Pool
Kitchen
Washer
Free WiFi

￥7,782 total

includes taxes & fees

Jul 27 - Jul 28

Property amenities

Ski

Close to skiing
Ski area nearby
Ski lifts nearby
Ski runs nearby

Pool/Spa

2 outdoor pools
Fenced pool
Free pool cabanas
Full-service spa
Hot springs nearby
Lifeguards
Pool gate
Pool loungers
Pool umbrellas

Internet

Available in the accommodation: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Secured, covered self parking on site (MYR 5 per day)
Wheelchair-accessible parking and van parking available

Family friendly

Baby bath
Bed rails
Cabinet locks
Changing table
Children stay free (see details)
Children's pool
Corner guards
Fireplace gate
Free children's club
High chair
Musical instrument
Outlet covers
Playground
Pool gate
Stair gate
Stroller

Kitchen

Cleaning supplies
Cookware, dishware, and utensils
Electric kettle
Freezer
Full-sized refrigerator/freezer
Kitchen island
Lobster/crab pot
Microwave
Mixer
Oven
Paper towels
Stovetop
Tea bags/instant coffee
Toaster
Toaster oven
Water dispenser

Dining

2 bars/lounges
2 coffee shops/cafes
2 restaurants
A poolside bar
Coffee and tea in common areas
Couples/private dining
Dining table
Free daily manager's reception
Minibar
Room service (limited hours)
Snack bar/deli
Wet bar

Bedrooms

Bedroom
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed: MYR 50 per day

Bathroom

1 private bathroom
Bathrobes
Bidet
Children's slippers
Designer toiletries
Hair dryer
Hydromassage showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Living spaces

Dining table
Fireplace
Heated floor
Separate dining area
Separate sitting area
Tatami (woven mat) flooring

Entertainment

55-inch smart TV with premium digital channels
Games
Karaoke
Library
Music library
Netflix
Nightclub
Stereo
Streaming services
TV in common areas

Outdoor areas

Barbecue grill
Japanese garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Rooftop terrace

Laundry

Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washer/dryer

Work spaces

2 meeting rooms
Conference center
Coworking space
Desk chair
Laptop workspace
Office

Comfort

Air conditioning
Ceiling fan
Fan
Heating

Pets

No pets or service animals

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Accessible shuttle
Area rugs in public areas
Area rugs in room
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Braille/raised signage
Ceiling hoist
Doorbell and phone notification
Elevator
Fixed shower seat
Front entrance ramp
Grab bar in shower (35 inches high)
Grab bar near toilet (35 inches high)
Hand-held showerhead
Handrails in hallways (35 inches high)
Handrails in stairways (35 inches high)
Hardwood flooring in public areas
Hardwood flooring in room
Height-adjustable showerhead
High-pile carpet in room
Hospital bed
Lever door handles
Low-height bed
Low-height counter and sink (32 inches high)
Low-height desk (32 inches high)
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Pool access ramp on site
Pool hoist on site
Portable shower seat
Raised toilet seat (30 inches high)
Roll-in shower (30 inches wide)
Sign language-capable staff
Smooth flooring in public areas
Smooth flooring in room
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Valet for wheelchair-equipped vehicles
Visual doorbell notification
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity (32 inches high)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site
Designated smoking areas

Services and conveniences

24-hour front desk
ATM
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Electrical adapters
Free bottled water
Free daily newspapers
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Housekeeping (on request)
Iron/ironing board
Local maps
Lockers
Luggage storage
Mobile key entry
Multilingual staff
Restaurant dining guides
Safe at front desk
Tour and ticket assistance
Turndown service
Vending machine
Wedding services

Location highlights

Connected to a convention center
Connected to a rail/subway station
Connected to a shopping center
In a shopping district
In the city center
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near an outlet shopping mall
Near the bay
Near the boardwalk/promenade

Things to do

2 indoor tennis courts
24-hour gym
Arcade/game room
Archery
Bicycle parking
Bicycle rentals
Bicycle shuttle
Bicycle storage
Bicycle tours
Billiards/pool table
Children's pool
Designer stores
Free children's club
Golf driving range
Health club
Indoor padel court
Optional golf privileges
Outdoor tennis court
Private wine tours
Racquetball/squash
Shopping
Table tennis
Vineyard
Wine tours
Winery release events
Bicycle rentals nearby
Casino nearby
Health club (partner property) nearby
Hiking/biking trails nearby
Horseback riding nearby
Hunting nearby
Outdoor pool (guest access) nearby
Rock climbing nearby
Scooter/moped rentals nearby
Segway rentals/tours nearby
Skydiving nearby
Spelunking nearby
Theme park nearby
Whale watching nearby
Winery tours nearby
Ziplining nearby

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Mosquito nets
Outdoor lighting
Window guards
Fire extinguisher

General

1 building
100% renewable energy
47 floors
620 units
Access via exterior corridors
Art Deco architecture
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Bed sheets changed on request
Bicycle parking
Bicycle rentals
Bicycle storage
Built in 2023
Double-glazed windows
Eco-friendly cleaning products used
Electric bike charging
Electric car charging station
Energy-saving switches in guestrooms
Housekeeping (on request)
Individual decor
Individual furnishings
Japanese garden
LED lighting
Locally-owned and organized tours and activities
Reception hall
Renovated - January 2024
Soundproofing
Towels (changed on request)
Vegan dining options
Vegetarian dining options
Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Check-out

Check-out before 11:30 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

You will be asked to provide the property with a copy of your passport after booking

Check-out instructions

The host requires you complete the following before checking out:

Lock the doors and return the keys

Please ensure the room keys are handed over to the reception. Thank you for your cooperation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MYR 50.0 per day

Property payment types

Important information

Optional extras

Airport shuttle fee: MYR 200 per vehicle (one-way, maximum occupancy 4)
Covered self parking fee: MYR 5 per day (in/out privileges)
Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Alipay, Google Pay, Apple Pay, Touch 'n Go eWallet, Boost, DuitNow, MaybankPay, GCash, UnionPay QuickPass, and Samsung Pay

Long-term renters welcome

This property uses eco-friendly cleaning products

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting

We should mention

Pool access available from 6:00 AM to 11:00 PM

No pets and no service animals are allowed at this property

Property is also known as

Scarletz Suites KLCC by M SUITES Residence

Scarletz Suites KLCC by M SUITES Kuala Lumpur

Scarletz Suites KLCC by M SUITES Residence Kuala Lumpur

Frequently asked questions

Does Scarletz Suites KLCC by M SUITES have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–11:00 PM.

Is Scarletz Suites KLCC by M SUITES pet-friendly?

No, pets are not allowed at this property.

How much is parking at Scarletz Suites KLCC by M SUITES?

Self parking is available for MYR 5 per day.

What time is check-in at Scarletz Suites KLCC by M SUITES?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Scarletz Suites KLCC by M SUITES?

Check-out is at 11:30 AM.

Does Scarletz Suites KLCC by M SUITES provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 200 per vehicle applies.

Where is Scarletz Suites KLCC by M SUITES located?

This family-friendly Kuala Lumpur residence is located in a shopping district, within a 15-minute walk of Petronas Twin Towers, Suria KLCC Shopping Centre, and KLCC Park. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 2 mi (3 km). Ampang Park Station is 10 minutes by foot and KLCC Station is 12 minutes.

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Scarletz Suites KLCC by M SUITES Reviews

8.6

Excellent

8.8/10

Cleanliness

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Lee

May 28, 2025

Liked: Amenities, property conditions & facilities

Great hotel and excellent location. I did have an issue with bugs in the apartment however that was swiftly rectified by management, which were helpful and accommodating. They moved me to another room right away.

Stayed 2 nights in May 2025

8/10 Good

Naomi

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very convenient location, host was welcoming and communicating throughout my stay..loved the pool with awesome views and room amenities. Only issue was the 4 elevators servicing all levels can be crowded and stopping on every level. Also the front desk could improve on their customer service.

Stayed 3 nights in May 2025

10/10 Excellent

Roger

Mar 6, 2025

Liked: Cleanliness, room comfort, communication

Great location friendly staff.. I would stay here again. Only downside is there are only 4 elevators so be prepared to wait but that’s only sometimes.

Stayed 2 nights in Feb 2025

10/10 Excellent

jignesh

Nov 21, 2024

Liked: Cleanliness, communication

Wonderful stay

Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Jun 10, 2025

Liked: Cleanliness, property conditions & facilities

The place itself was very nice but the hot water for the shower would run out quickly, didn’t work for the tap in the bathroom, the aircon dripped too. There are only 4 elevators in this massive hotel so they are always full and takes a long time one time it took 20 minutes to get an elevator…the room was great and the view was amazing but just those little things to make note of :)

Stayed 3 nights in Jun 2025

8/10 Good

ALEISHA

Mar 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great views, room was good size for our family. Needed complimentary tea bags not just coffee satchels. Bit noisy during the night can hear all traffic and fireworks everynight all through the night. Pool was very nice but spa was never on.

Stayed 10 nights in Mar 2025

10/10 Excellent

Andy

Oct 29, 2024

Liked: Cleanliness, property conditions & facilities, communication

A pretty popular place. Location is strategic and safe

Stayed 3 nights in Oct 2024

4/10 Poor

thomas

Feb 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

The lifts take an aeon to arrive. As the hotel is very busy it then proceeds to stop at every floor.

Stayed 7 nights in Feb 2025

8/10 Good

Tat Yi

Jan 25, 2025

Liked: Communication

Disliked: Cleanliness

Price & Location is good. However, the cleanliness really need some improvement. There are several management agent to look after this service apartment, some are pretty good as we can see from our friends’ room in different levels. Ours one is not so good unfortunately.

Stayed 5 nights in Jan 2025

10/10 Excellent

Victoria

Oct 5, 2024

Liked: Cleanliness, room comfort, communication

Great rooftop view!

It was a hassle free experience overall. The place was clean and tidy. Staff was friendly. Views were amazing!

Stayed 2 nights in Sep 2024

6/10 Okay

Royce Dexter

Sep 24, 2024

Liked: Amenities, property conditions & facilities

Disliked: Communication

Room was clean and spacious

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Feb 21, 2025

Liked: Cleanliness, room comfort

Disliked: Communication

Pay to store your luggage for 1 hour

I arrived at 13.30 to the lobby. Cannot do check in until 15h.OK, I understand, so I wanted to go somewhere I can wait and go for lunch until check in time. So when I asked them to leave the luggage (1 hand bag) they said i had to pay for that...

Stayed 2 nights in Feb 2025

8/10 Good

James

Dec 2, 2024

Liked: Cleanliness, room comfort

Solid room for the price

The check in process was more clunky than it needs to be. Simply let me pay before I arrive online, or have the ability to take payment when picking up the key. Room was fine with a nice large room and wonderful view in a great part of the city. Towels were really old and should be upgraded. Bed was stiffer than it needed to be.

Stayed 3 nights in Nov 2024

8/10 Good

Lee pui

Mar 27, 2024

Liked: Cleanliness, property conditions & facilities, communication

I like the swimming pool most

Stayed 1 night in Mar 2024

10/10 Excellent

Azimah

May 2, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

This is a great place with an amazing infinity pool. Arrived early, front desk staff not very helpful but when i messaged the host they were more than happy to accommodate and allowed us early check. Fast responses and would definitely recommend this place.

Stayed 1 night in Apr 2024

8/10 Good

Anna

Jun 11, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

The pool was really nice and the customer service was great. The elevator in the building gets overly busy which can be annoying. For the price the value is very good in comparison to other nearby suites and we loved how close to the towers the building is.

Stayed 4 nights in May 2024

6/10 Okay

Mirjana

Jun 18, 2024

Liked: Cleanliness, communication

Average hotel

The hotel had lovely staff and was in a good location close to restaurants and shopping centres, however during the whole three days of of our stay we didn't have one day of hot water, if you don't mind having cold showers after a day of sightseeing by all means stay here, also the elevators get jammed with people, we had to wait a while or cram in like sardines.

Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Aug 5, 2024

Liked: Cleanliness, room comfort

Disliked: Communication

Check in let them down, very unorganised, you have to scan an app to pay which didn’t work for us at first on the phone. Fast response from owner to fix TV Could do with a bit of update - rugs etc old and worn. Comfy enough Good location to walk to main areas

Stayed 3 nights in Aug 2024

10/10 Excellent

Tho

Apr 24, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Extremely good price for 1-bedroom aparthotel, like brand new, large glass windows with beautiful view, spacious kitchen and bathroom. Elegant Swimming pool on top floors with view to Twin Towers . Convenient mini-mart . Close to Suria KLLC and metro. Best hotel I have stayed during so many years of traveling.

Stayed 4 nights in Apr 2024

10/10 Excellent

razwan

Jun 3, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

We checked into the Suite on 25th of June. The place was nice and clean, We had a lovely stay the only nag is the lifts but when you are fully occupied the lifts will take time. Floor 47 was amazing as it has the rooftop outdoor swimming pool and we loved it. Thanks

Stayed 4 nights in May 2024

10/10 Excellent

Florence

Jun 14, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Spacious and good location, good to have a washing machine and dryer but it takes a long time to dry a load of clothes. Everything is good except the shower doesn’t have a door which makes the bathroom very wet after each shower

Stayed 5 nights in Jun 2024

10/10 Excellent

Douglas

Jun 8, 2024

Liked: Cleanliness, communication

Great hotel room in a great location

Absolutely one of the best hotels we have ever stayed in. Full kitchen with a washer dryer. Only one drawback is they are really condos being rented by a management company. So no ice. Bot you can buy it at a convenience store and put it in the full size refrigerator. Very large room. Good TV with Utube etc. Location is 15 minutes walk to the Petronius Towers.

Stayed 3 nights in Jun 2024

10/10 Excellent

Sean

Jun 10, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Handy to have the washer/dryer in the apartment. Gym and swimming pool were decent. Only problem was there are only 4 lifts operating for the 48 floors, so getting a lift a times required a 20-30 minute wait. Fortunately I was on the 13A floor, so it wasn't too bad to just take the stairs down. Apart from that, very pleased with the stay at Scarletz Suites.

Stayed 8 nights in May 2024

8/10 Good

Ali

Apr 12, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

The owner doesnt respond to messages&calls.

Stayed 5 nights in Apr 2024

4/10 Poor

PRAMOD

Dec 29, 2024

Liked: Amenities, property conditions & facilities

This property is run by multiple companies (booking, housekeeping, maintenance etc.), every company had their own booking and entertain only if booked with them, The units are very nice and clean, amenities are good. however our experience as family (2 kids) was not good, everyday we had some new problem, Wi-Fi not working, TV didn't work, need to ask for logins for applications (Netflix, Prime), No hand towels in bathroom. no slippers for bathroom use. First day we called front desk and was told you didn't book with us so we are not responsible send message to the number provided on the access key card. The communication is via WhatsApp chat and the company will reply only when they see the chat on their convenience. If you don't remind for housekeeping they don't do it, so everyday you have to send housekeeping request before you go out. Housekeeping is only 9 AM to 6 PM, so if you need something late you have to wait for next day. Also Housekeeping is not available on public holidays. Overall though its very near to the city center, service was very poor and inconvenient. Better call them before you decide to book.

Stayed 5 nights in Dec 2024

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Scarletz Suites KLCC by M SUITES

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Entire place

Scarletz Suites KLCC by M SUITES

Languages

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Property amenities

Ski

Pool/Spa

Internet

Parking and transportation

Family friendly

Kitchen

Dining

Bedrooms

Bathroom

Living spaces

Entertainment

Outdoor areas

Laundry

Work spaces

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Location highlights

Things to do

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Check-out instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?