They don't include regular room service and the size of the room was too small. It's not a bad hotel, but the location is not the best.

Lovely room and excellent staff. Breakfast was very poor. Long wait for tables and western breakfast options were limited and hot food was cold.

This hotel was located in a very nice area, close to shopping, train stations and historical sights. Staff was very friendly. Room was large and spacious, compared to other hotels I stayed at in Japan. The cafe served a delicious breakfast (not included)

The location of the hotel is perfect! The room itself is very nice. However, there was never any staff at the front desk. We were emailed a manual on how to use the washing machine, but our machine was different than in the manual, and it was difficult to figure it out. Also, the water in the shower was hard to figure out. There were no instructions on that, and once we figured out how it worked, we never figured out how to get warm water, so we had to shower with cool water the whole time we were there.

MONday hotel is perfect for family stay. The room is spacious with a small kitchen, oven, microwave and laundry machine. Staffs are all very kind and helpful. They speak ENGLISH. This hotel also provides free shuttle to Miyama village and kinkakuji. Bus stops and Subway are not far away. They help to ship luggages. We are very happy to stay in this hotel when we came to Kyoto. Definitely will book it again next time when we come to Kyoto. A big thanks to all the staff.