外観

エクスプローラーコーサムイ-アダルツオンリーリゾートアンドスパの口コミ

5 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 348 件の口コミ中 250 件が非常に良い" "
評価 8 - 348 件の口コミ中 74 件が良い" "
評価 6 - 348 件の口コミ中 16 件が普通" "
評価 4 - 348 件の口コミ中 5 件が不満" "
評価 2 - 348 件の口コミ中 3 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

8/10 (良い)

YUSEI

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 3 泊滞在
Janからの返信 (投稿日 : 2024 年 1 月 6 日)
Dear Yusei,thank you very much for sharing your great feedback and for having chosen Explorar Koh Samui to be part of your holiday.We are delighted to read that you had a wonderful time with us.Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The Team

8/10 (良い)

Masahiro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
大人のみ宿泊可能なのでとても静か。プールも広くのんびりできる。
2023 年 2 月に 7 泊滞在
Joyce - Guest Relationsからの返信 (投稿日 : 2023 年 3 月 20 日)
Dear Masahiro,Thank you very much for your wonderful review on Expedia, and for choosing Explorar Koh Samui – Adult Only Resort and Spa to be part of your holidays. We are delighted to read that you enjoyed your stay with us. With our Adults Only concept we would like to ensure our guests have full relaxation along with the infinity pool overlooking the view of Koh Phangan. We are pleased to know you have enjoyed to the fullest.We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that motivates us to continue delighting our future guests. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月に 4 泊滞在
Jocelyn & The Teamからの返信 (投稿日 : 2019 年 8 月 24 日)
Dear Guest, Thank you very much for choosing our resort during your getaway on the island of Samui and this amazing support. We are pleased to see that you found the perfect place for your holiday on Koh Samui thanks to the location and the concept adult only From the whole team, thank you very much we would love to welcome you again. Warmest Regards, Guest Relations Officer

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ロビーでの対応が親切でした。それとプールバーが最高でしたね。食事も美味しくジムもついてるので満足。日本に帰りたくない、と思ってしまいましたww
2019 年 7 月に 4 泊滞在
Jocelyn & The Teamからの返信 (投稿日 : 2019 年 8 月 15 日)
Dear Guest, Thank you very much for having chosen our modern Adults Only Resort to be part of your holiday and for sharing this amazing feedback here on Expedia. It is fantastic that you felt relaxed and this is exactly what we are trying to provide for our guests and we are hoping the Adults Only Concept helps a little to fully relax and recover. Again, thank very much from our whole team and we would love to be welcoming you back here very soon. IMPORTANT ANNOUNCEMENT We are proud to announce that from 01 November 2019 we will rename our SENSIMAR Koh Samui Resort to The COAST Koh Samui - Adults Only Resort and Spa. The full team will continue the same successful Adults Only concept and guarantee to further improve on the service standards, events and activities that have given us the good reputation that we have on Samui today. Warmest Regards, Guest Relations Officer

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 6 月に 2 泊滞在
Mathieu & The Teamからの返信 (投稿日 : 2019 年 7 月 1 日)
Dear Guest, Thank you very much for choosing our resort during your stay on the island of Koh Samui and this amazing 5/5 review! We would love to welcome you again. Sunny regards

10/10 (非常に良い)

lucy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルのさまざまなイベントが、楽しかったです。朝のヨガ、ナイトウォーキング、クッキングコースなど、盛りだくさんで、とても楽しめました。
2019 年 4 月に 6 泊滞在
Mathieu & The Teamからの返信 (投稿日 : 2019 年 5 月 24 日)
Dear Guest, Thank you very much for choosing our resort to be part of your holiday and for this great review We are pleased to read that you fully enjoyed your stay with us thanks to our facilities. From the whole team, thank you very much Best regards

8/10 (良い)

いなりわん、福岡県福岡市

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルは個人的にシンプル過ぎて、タイ感は全くありません。ちょっと歩くとコンビニやレストランはあります。場所的にも次に泊まることはないな。別に悪いホテルではないですよ。
2018 年 8 月に 2 泊滞在
Mathieu & The Team, Ass Guest Relations Managerからの返信 (投稿日 : 2018 年 9 月 3 日)
Dear Guest, Thank you for choosing our resort during your stay on the island of Koh Samui and for this review. As my japanese is not excellent i'm using a translator and i'm not sure to understand exactly your review. About the location, our resort is located in the charming village of Maenam, we set up a shuttle service several times per day to Fisherman Village and Chaweng. Also, from our resort, you can, by the beach, reach a lot of restaurant or bars. From the whole team, thank you very much. Sunny regards

4/10 (不満)

デカヘッド、Tokyo

良かった点 : 客室の快適度
気になった点 : 施設のコンディションと設備
ビーチは石と海藻で泳ぐ気分になりません。レストランの食事は毎日の朝食と1度の夕食を取りましたが全体的に塩分が多く食べられません。また、朝食は品数が少なく値段の割には問題ありです。過去10年以上サムイに来てますが、こんなホテルは初めてです。プライベートのプールは大きく快適でしたが、部屋の荷物置き場が少なくアイロン台を荷物置き場としてました。シャワーは2本あるのですが温度が安定しない為1本しか役に立たないです。このシャワーも上からだけのでなくハンドタイプも有れば嬉しいです。
2018 年 7 月に 7 泊滞在
Mathieu & The Team, Guest Relations Officerからの返信 (投稿日 : 2018 年 8 月 19 日)
Dear Guest, Thank you for choosing our resort during your stay on the island of Koh Samui and for sharing your opinion. We regret to read that our resort did not meet your expectations. We are surprised to read that breakfast was not to your liking, in many travel websites, our breakfast is rated excellent. We offer daily fresh pastries from our bakery, illy coffee, a live egg station with pancakes and waffles, fresh fruit, salads ... As for the beach, our teams remove the rocks every morning so that swimming is safe. About the seaweed, it was an unexpected surprise from the high tide. On behalf of the whole team, thank you for choosing our resort, and for sharing your review here on Expedia. Sunny regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
リピート決定
サムイは4回目でしたが、また泊まりたいと思えるホテルでした。 よかったところ ・シンプルで広くて綺麗なお部屋 ・シービューの眺めが最高 ・朝ごはんがおいしい ・スタッフが皆親切で笑顔 うーん、なところ ・wifiの接続が遅い ・ドライヤーが見当たらず(私は自分のを持っていきましたが) 総合してまた泊まりたいホテルです。
2018 年 2 月に 2 泊滞在
Mathieu and the teamからの返信 (投稿日 : 2018 年 3 月 1 日)
Dear Guest Thank you for choosing our place for your stay on the island of Samui and for this amazing review! We are proud to read that you found the perfect place for your getaway in our island. About the hairdryer, feel free next time to ask our team, it would be a pleasure to provide it. From the whole team of the resort, thank you very much we would love to welcome you again very soon!

10/10 (非常に良い)

Keitaro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Guaranty high satisfaction!
We were very satisfied to stay here. You'll feel be in resort and I guaranty your highly satisfaction. Good points: Friendly staffs, quiet and peaceful atomosphere, Very tasty breakfast(European, Thai style), Pool side bar, Modern and brand new style facility. Reasonable price.(not cheap but good cost performance) To be improved: No own spa and massage in hotel(free transfer to recomended spa and massage is offered, but still it oils be more convenient to have spa and massage in hotel.) Recommendation: We selected villa with private pool and found out it was the best choise. If you like to be private, then villa with private pool is recommended. Seafront villa was also attractive but it turned out to be seen from outside, so need to know about it when selecting seafront villa. As for massage, we tried several places and found massage chane "another d" the best.(lower cost and higher quality)
2017 年 6 月に 7 泊滞在
Hello Keitaro, First of all thank you for choosing our resort during your stay on the island of Koh Samui, and for sharing your excellent feedback on Expedia. We are delighted to read that you had a great stay thanks to the staff and the facilities. Our SPA is still under construction, but we hope to open in a short time. We are delighted with your recommendation, and that you loved our villa with private pool. From the whole team, thank you very much for your review Sunny regards Mathieu & The team Guest Relations Officer

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋の選択肢が多いと思う
プライベートプール付きのスィートでしたが、部屋は広く清潔でプライバシーが守られていて心地よかった。 ビルディング棟の高層階はベランダの仕切りがガラス張りで景観が良いのではないかと感じました。 通りから奥まっているのでホテルでスクーターをレンタルしてもらうと便利と思われます。
Mathieu & The Teamからの返信 (投稿日 : 2017 年 5 月 16 日)
Hello, Thank you very much for choosing our resort for your holiday on the island of koh Samui, as well as for your review. My Japanese level requires me to use an online translator, which is unfortunately not enough to understand the whole of your review . Nevertheless we understand that you had a great stay with us thanks to the private villa. Its true that renting a scooter is an advantage to discover the island and its surroundings. On behalf of the whole team, thank you very much for your excellent review. See you soon

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
綺麗なホテル
今回友達夫婦とサムイ島に行くことになり同じホテルを取って欲しいということで二泊だけの宿泊だったのですが友達も大変喜んでくれました。特に朝食は満足していました。
General Managerからの返信 (投稿日 : 2017 年 2 月 19 日)
hi, Thank you for choosing our Resort to be part of your Holidays in Samui, we are glad to get 4 stars for our Services and especially for the breakfast: Hope to see you soon; Mathieu and the Team Guest Relation Officer

8/10 (良い)

tomiko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
綺麗なホテル
何度もサムイ島へ行っていますが今まで宿泊したホテルの中では一番良かったと思います。ただ、部屋でのwifiが入りにくく改善が必要かと思います。
General Managerからの返信 (投稿日 : 2017 年 2 月 11 日)
Hi Tomiko, Thank you very much for staying with us at SENSIMAR Koh Samui and for your great support. We are humbled to see that staying with us was the right choice for you and you had a great time in one of the best hotel during your stay. About the wifi, we find a solution to improve the signal. Again, from the whole team, thank you for your great support, hope to see you soon, Mathieu and the sensimar Team Guest Relations Officer

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
閑静な場所にある寛げるホテル
マエナムビーチにあり目の前がビーチです。チャウエンビーチほどは水が綺麗じゃありません。 海を楽しみたいならチャウエンビーチ沿いのホテルがいいでしょう。 でもチャウエンビーチはアジアの大国の方々が多くちょっと騒々しいです。なぜか夕方から増えてくるので、静かに過ごしたければ早めに出かけることをお勧めします。 このホテルはまだ部分オープン状態でした。 でも必要な設備はジムも含め揃ってます。 プールは幅はちょい狭いですが長さは余裕で25m以上あり水は綺麗で泳いでる人は少ないです。 ヨーロッパ特にドイツからの客が多いためプールサイドのビーチベッドは早々に埋まってしまいます。それでもすぐ前のビーチにもあるので実質問題ありません。 部屋は1LKで広いです。キッチンと言っても流し台に電子レンジ、コーヒーメーカー、冷蔵庫があるくらい、リビングはソファと椅子がありますがテーブルありませんでした。 スタッフは英語OKで対応はスピーディでスムーズ、確実です。 一度エアコンが壊れ、断水もちょっとだけありましたが、どっちも連絡したらあっという間に直してくれました。 レストランは外よりはちょっと高めですがまあリーズナブルで美味しいです。ワインも600バーツからあります。 マッサージとスパはありませんでした。すぐそばのビーチでマッサージはあります。ただし、16:30までだったので私は試せませんでした。 ホテルからリングロードまではちょっと歩きます。ホテル出てすぐに売店、コイン式の洗濯機(30バーツ〜)とレンタルバイクの小さな店があります。そこのバイクは一番安くて200バーツ/日、ホテルは250バーツ/日〜です。 バイクあればチャウエンビーチまで手軽に往復可能(片道10kmくらい)ですし、近くのレストランやマッサージにも行けるので大変便利です。 ガソリンは売店にもボトルに入れて売ってますがかなり割高。頻繁にバイク使うならスタンドで入れる方がいいでしょう。 近くにはスーパーありませんがコンビニはたくさんあります。 空港までの往復は片道600バーツで送迎を頼めます。相当に割高ですが、確実です。 手軽に歩いて行ける場所にレストランやマッサージがあればよかったですが総じてのんびりと過ごすには言うことなしのホテルでした。
Martinからの返信 (投稿日 : 2016 年 12 月 18 日)
Dear valued guest, Thank you very much for staying with us and for your kind support. We are happy to see that you did enjoy your stay with us and would love to welcome you back here in the near future. Sunny Regards from Koh Samui, Martin & The SENSIMAR Koh Samui Team Guest Relations Manager

10/10 (非常に良い)

Mateja

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das ganze Personal war äusserst freundlich! Dies kann man gar nicht Beschreiben wie nett und zuvorkommend sie sind! Einfach nur Wow! Der Aufenthalt war einfach wunderbar! Vielen lieben Dank für da gesamte Hotelteam!
2024 年 5 月に 9 泊滞在

6/10 (普通)

Felipe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

8/10 (良い)

Kevin Steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The employees of the hotel are very friendly, there is nothing that went about their helpful attitude and there kindness. There are several things i have to mention which makes the different to give 5 stars: Invoices at the poolbar were wrong calculated several times, had to advice them to correct it. The prices are always written without the 10 percent service and the 7 percent goverment tax. For me as a guest its to unvisible, i want to see the endprices, in this case it seems they wanna hide the real costs from the guests. Air condition went defect at our honey moon trip. If your going to check this in a cyclus every month or something, this wouldnt happen. In thailand its legal to consum weed. When you went into the rooms and also outside you can smell the whole time the weed. For me as a non drug taker its not funny to smell this everytime and it disturbs me. I recommend to make a spot for the weedsmokers beside the hot spots. The massage was not lasting 1 hour as it says, only 50 mins. In general there are several different speaking employees , so you will find someone talking with in your language. They tried to compense the misstakes but dont accept everything, first they try to only give a small gifts for bigger misstakes. On the homepage they promise for the honeymoon suit with pictures with drinks and roses. We only get roses...nothing else. Bit dissappointing.... Overall the hotel is very nice, but lot of improvements should be taken in future
2024 年 4 月に 7 泊滞在
Janからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Kevin,Thank you very much for taking the time to share your feedback and for staying at our modern Adults Only Resort as a part of your holiday here on Koh Samui.As we were able to discuss most parts of your comments in person I will cut my response short. Please kindly allow me to apologize again on behalf of the team for the shortcomings you encountered. This is certainly not the experience we wish our guests to have and luckily we do not get such feedback very often but we take every single review very serious.Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The TeamGuest Experience Manager

8/10 (良い)

Chiu Yin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
床設計有問題,容易傷腳
2024 年 4 月に 5 泊滞在
Janからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Chiu Yin,Thank you very much for sharing your valuable feedback and for having chosen Explorar Koh Samui to be part of your vacation.We are delighted to see that you had a wonderful stay with us. On the other hand we would like to sincerely apologize for the inconvenience you faced regarding our bed frame. Rest assured we will look into finding solution to prevent it in the future.Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The TeamGuest Experience Manager

10/10 (非常に良い)

Victoria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
Sophieからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Victoria, Thank you very much for sharing your 5 out of 5 review. We are nothing sort of delighted to read you enjoyed your stay from the beginning till the end. Again, from the whole team, thank you very much for staying with us and we can't wait to welcome you again to Explorar next time you come to Koh Samui! Sunny regards, Sophie & The Team Guest Experience

10/10 (非常に良い)

Limor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Janからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Limor,Thank you very much for sharing your 10 out of 10 star review and for having chosen Explorar Koh Samui to be part of your holiday.We are nothing sort of delighted to read you enjoyed your stay from the beginning till the end.Again, from the whole team, thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The TeamAssistant Guest Experience Manager

6/10 (普通)

Yulia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel is okay overall, and I really liked waking up in beach villa. But I was disappointed with the beach itself: smelly, and sharp stones under the water. I injured myself when swimming.
2024 年 2 月に 1 泊滞在
Janからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Yulia,Thank you very much for sharing your valuable feedback and for having chosen Explorar Koh Samui to be part of your holiday.It is great to read that you had overall a good time with us. Our Beach Pool Villas are indeed a highlight and offer a magnificent view to the sea either from your bed or from your own infinity pool.Please accept our sincerest apologies for any inconvenience caused by the smell and the presence of sharp stones under the water, which resulted in your injury while swimming.We would like to apologize once again for our current beach which was a result of a recent tropical storm. Our dedicated team is working very hard to get our golden beach back with our natural engineering solutions as soon as possible. Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon. Warmest regards,Jan & The TeamAssistant Guest Experience Manager

10/10 (非常に良い)

Benny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Sophieからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Benny, Thank you very much for sharing your exceptional review and for having chosen our adults only Resort to be part of your holidays. We are honored to hear that you enjoyed every aspect of your stay and that you were especially satisfied with the cleanliness, our team and service, room comfort and overall facilities. Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon. Warm regards, Sophie & The Team Guest Experience & Exhale

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fantastic staff.
2024 年 1 月に 6 泊滞在
Sophieからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Daniel, Thank you very much for sharing your 5 out of 5 review! We are nothing sort of delighted to read that you enjoyed your stay from the beginning till the end. Your kind words about our team are much appreciated. Creating a comfortable and memorable experience for our guests is our top priority, and we're delighted that we could achieve this during your stay. Again, from the whole team, thank you very much for staying with us and we can't wait to welcome you again to Explorar next time you come to Koh Samui! Sunny regards, Sophie & The Team Guest Experience & Exhale

10/10 (非常に良い)

Joe、Ashbourne Co. Meath

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel and grounds, staff all amazing. The sun loungers always had towels on them but were never in use, there should be a better system whereby staff remove the towels if the sun loungers are not in use after a certain amount of time. Food all lovely, club sandwich was the best on the lunch menu at the pool bar. Cocktails are good quality at the pool bar with buy one get one free at 2pm to 3pm for Happy hour, the mojito was the best there. Breakfast in the mornings was also amazing, large choice of different foods and freshly made baked granola. Well worth a try, coffee made fresh to order also. It gets the full 5 stars from us, I'd return here again for a relaxing break.
2024 年 1 月に 3 泊滞在
Janからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Joe,Thank you very much for sharing your amazing feedback and for having chosen Explorar Koh Samui to be part of your vacation.We are thrilled to learn that you found our hotel beautiful, our staff amazing, and that you enjoyed the culinary offerings, especially the club sandwich and breakfast selections.Thank you very much for your suggestion regarding the sun loungers, and we will certainly explore ways to enhance the experience for our guests.It's fantastic to know that you would return for another relaxing break. We look forward to welcoming you back and providing you with another wonderful stay.Warmest regards,Jan & The TeamAssistant Guest Experience Manager

10/10 (非常に良い)

Jutta

2024 年 1 月に 12 泊滞在
Sophieからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Jutta, Thank you very much for sharing your fantastic review and for having chosen our adults only Resort to be part of your holidays. We are honored to hear that you enjoyed every aspect of your stay with us and again, from our whole team thank you very and we would love to welcome you back soon. Sunny regards, Sophie & The Team Guest Experience & Exhale

8/10 (良い)

Stephan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Explorar ist eine schöne, saubere, angenehme Unterkunft am Strand mit gutem Standard und vielfältiger leckerer Küche. Zu Jahesbeginn war das Resort fast ausgebucht, so dass es beim Frühstück zu Wartezeiten kam. Leider hat die Strandqulität durch eine Sturmflut kurz nach Weihnachten stark gelitten. Das Hotel ist dabei, das wieder zu beheben.
2024 年 1 月に 5 泊滞在
Janからの返信 (投稿日 : 2024 年 1 月 10 日)
Lieber Stephan,Vielen Dank für Ihr freundliches Feedback und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Es freut uns sehr zu hören, dass Sie das Explorar als schöne, saubere und angenehme Unterkunft empfunden haben und mit unserem Standard und der vielfältigen Küche zufrieden waren.Wir entschuldigen uns aufrichtig für etwaige Wartezeiten beim Frühstück, insbesondere zu Jahresbeginn, wenn das Resort besonders gut besucht war. Wir arbeiten ständig daran, unsere Serviceeffizienz zu verbessern, und Ihr Input ist uns dabei äußerst wertvoll.Es tut uns leid zu hören, dass die Strandqualität durch eine Sturmflut beeinträchtigt wurde. Wir möchten Sie darüber informieren, dass wir bereits Maßnahmen ergreifen, um die Beeinträchtigungen zu beheben und unseren Gästen bald wieder den bestmöglichen Strandgenuss bieten zu können.Nochmals vielen lieben Dank von uns allen und wir hoffen sehr, euch bald wieder bei uns willkommen heißen zu dürfen.Sonnige Grüße,Jan & The TeamAssistant Guest Experience Manager

8/10 (良い)

DANIEL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One of the best We had a great time in the hotel, the room are amazing Food was very good Service = great
2023 年 12 月に 6 泊滞在
Janからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Daniel,Thank you very much for sharing your great feedback and for having chosen Explorar Koh Samui to be part of your vacation.It is wonderful to read that you had an amazing time with us. That your room, our culinary offering and the service of our team could round up your stay is fantastic.Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The TeamAssistant Guest Experience Manager

10/10 (非常に良い)

sun

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was great for relaxation. Very quiet, chill and relaxing vibes. There were some hiccups around my bookings with the property. However, the hotel management really did their best to amend it and to make our stay over the year end holiday great. Appreciate the professionalism of the staffs.
2023 年 12 月に 4 泊滞在
Sophieからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Sun,thank you very much for your incredible feedback and for having chosen Explorar Koh Samui to be part of your vacation.We're thrilled to hear that you enjoyed your stay to the fullest and found the relaxing atmosphere you were looking for. Again, thank you very much for staying with us.Sunny greetings,Sophie & The TeamGuest Experience & Exhale

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good
Overall good hotel. Clean. No smells. Very relaxed atmosphere. Excellent staff. Rooms are a bit outdated. Flooring is old. King sized bed but 2 single mattresses lol. Should be king sized. WiFi is TERRIBLE! The worst I’ve ever experienced. Drops all the time. Please improve.
2023 年 12 月に 3 泊滞在
Janからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear valued guest,Thank you very much for sharing your feedback and for having chosen Explorar Koh Samui to be part of your vacation.We're delighted to hear that you found our hotel clean, with a relaxed atmosphere and enjoyed the service of our team. Thank you very much for your feedback regarding the room and bed configuration. We understand that the flooring and room layout could use some updating, and we'll certainly take your comments into consideration for future enhancements.We are sorry to learn about the WiFi issues you experienced during your stay. Connectivity is essential, and we sincerely apologize for any inconvenience caused. Rest assured, our technical team will investigate the matter promptly to address and improve the WiFi reliability.Your feedback is invaluable as it helps us make necessary improvements. We hope that despite these challenges, you had an enjoyable stay, and we would love the opportunity to welcome you back for an even better experience.Warmest regards,Jan & The TeamAssistant Guest Experience Manager

10/10 (非常に良い)

Alice

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If I could give this property more than 5 stars, I would. I was only there for a night and wished I could have stayed for at least a week. The property is breathtakingly beautiful, no pictures or videos do it justice. Added bonus, it is adults only so it was so quiet and peaceful. I will be taking a trip back to Koh Samui just so I can stay here for longer than 24 hours.
2023 年 11 月に 1 泊滞在
Janからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Alice,Thank you very much for sharing your incredible feedback and for having chosen Explorar Koh Samui to be part of your holiday.We're delighted to hear that your stay exceeded expectations, and we truly appreciate your kind words.It warms our hearts to know that you found our property breathtakingly beautiful and that the adults-only atmosphere contributed to a quiet and peaceful stay. We strive to create an environment where guests can unwind and make lasting memories.Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The TeamAssistant Guest Experience Manager

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 4 泊滞在
Jesus からの返信 (投稿日 : 2023 年 11 月 21 日)
Dear David,Thank you very much for sharing your perfect review here on Expedia and for choosing our modern resort on Koh Samui to be a part of your holidays.We are absolutely delighted to read you enjoyed your stay from the beginning till the end.Again, thank you very much for staying with us and we look forward to welcoming you to Explorar Koh Samui soon.Warm Regards,Jesus & The TeamGuest Experience & Marketing

10/10 (非常に良い)

Philipp

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfektes Urlaubserlebnis in einem tollen Hotel. Vom check in bis zum Abschied einfach nur extrem gut. Hilfsbereitschaft des Personals außergewöhnlich. Hotel ist architektonisch sehr ansprechend gestaltet, alles ist sehr sauber. Flussläufig finden sich sowohl am Strand als auch an der Straße gute Essensmöglichkeiten. Wir danken für einen tollen Aufenthalt!
2023 年 10 月に 3 泊滞在
Jesusからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Philipp,Thank you very much for sharing your lovely feedback here on Expedia and for choosing our modern resort to be a part of your vacation.We are absolutely delighted to read you enjoyed your stay from the beginning till the end.Thank you for highlighting our staff, they truly care for every guest who enters our resort. Again, from the whole team Thank you very much for staying with us and we can't wait to welcome you again to Explorar next time you come to Koh Samui! Kind regards,Jesus & The TeamGuest Experience & Marketing

10/10 (非常に良い)

Renata

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Incrível
2023 年 9 月に 2 泊滞在
Jesus からの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Renata,Thank you very much for your 10 out of 10 review here on Expedia and for choosing our modern resort to be a part of your holidays.We are thrilled to read you enjoyed your vacation fro the beginning till the end.Again, from the whole team Thank you very much for staying with us and we can't wait to welcome you again to Explorar next time you come to Koh Samui! Kind regards,Jesus & The TeamGuest Experience & Marketing

10/10 (非常に良い)

Marius

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff. Great breakfast. Nice beach and location. Rooms could be a bit more quiet.
2023 年 9 月に 4 泊滞在
Jesusからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Marius,Thank you very much for your perfect review here on Expedia and for choosing our modern resort to be a part of your holidays.We are thrilled to read you enjoyed your vacations with us from the beginning till the end. Thank you for highlighting our breakfast, beachfront location and especially our staff. We are so fortunate of having such a good team, who always strives to go above and beyond to satisfy our guest needs with a smile.From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Jesus & The TeamGuest Experience & Marketing

10/10 (非常に良い)

Jasbir

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceptional staff, property and food. We will definitely return.
2023 年 9 月に 3 泊滞在
Jesus からの返信 (投稿日 : 2023 年 9 月 12 日)
Dear Jasbir,Thank you very much for your lovely feedback here on Expedia and for choosing our modern resotr to be a part of your holidays.We are delighted to read you enjoyed your stay to the fullest. Thank you for your comment about our facilities, culinary offerings and especially our staff. They are the highlight of our resort and strive to provide an excellent experience for our valued guest's vacations. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Jesus & The TeamGuest Experience & Marketing

10/10 (非常に良い)

Wellington

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a great place in every way. Beautiful rooms, beach, pool…great food and artistic drinks - perfect place and we will be back.
2023 年 8 月に 3 泊滞在
Jesusからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Wellington,Thank you very much for your great review here on Expedia and for choosing our modern resort to be a part of your holidays.We are thrilled to know you enjoyed your stay from the beginning till the end. Thank you for your comment about our rooms, the view from either our 50-meter infinity pool or the beach are breathtaking.Thank you for highlighting our food and cocktails, we truly appreciate your comment as it is feedback such as yours what we strive for.From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Jesus & The Team Guest Experience & Marketing

10/10 (非常に良い)

Ilaria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s an impeccable property, very well kept, clean and in a quiet yet strategic area of the island. It’s close to fisherman's market, Chaweng and the pier where you can take the boat to various islands. The nice thing is that the hotel is close to everything without being in the middle of everything aka the madness of Chaweng. Another plus is the beach right in front of the hotel, which is the only one where you can swim the whole day without caring of the tides…something VERY rare in Ko Samui, trust me. I’ve seen high end hotels on the island being in front of a beach without chairs, umbrellas or even water in the sea because of the tides. In Mae Nam there are no parties, no vendors, no promoters…just you, the sand and the water.
2023 年 8 月に 4 泊滞在
Jesus からの返信 (投稿日 : 2023 年 9 月 4 日)
Dear llaria,Thank you very much for your perfect review here on Expedia and for choosing our modern resort to be a part of your holidays.We are nothing sort of delighted to read you enjoyed your vacation with us to the fullest.Thank you for highlighting our resort's location. As you mentioned, we are located in Mae Nam, a quiet area yet close to many beach bars, restaurants and markets. We also provide daily and complimentary transfers to Fisherman's Village and Chaweng in case our guests wants to explore a little further.Thank you for your comment about our beach it is indeed perfect to swim without caring about the tides and with breathtaking views of our sister island Koh Phangan.From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Jesus & The TeamGuest Experience & Marketing

6/10 (普通)

Kathriya、Miramar

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and staffs are helpful and friendly.
2023 年 8 月に 3 泊滞在
Jesusからの返信 (投稿日 : 2023 年 8 月 15 日)
Dear Kathriya,Thank you very much for sharing your review here on Expedia and for choosing our modern resort on the island of Koh Samui to be a part of your holidays.We are delighted to know you had a great stay in our resort, thank you for highlighting our very clean facilities and especially our staff. They truly care for every guest that steps foot into our resort.From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Jesus & The Team Guest Experience & Marketing

10/10 (非常に良い)

Juhee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommend!
Was way better than expected from all aspects. Kind staffs and daily program to enjoy. I liked the breakfast as well, it has explorar own atmosphere.
2023 年 6 月に 2 泊滞在
Joyce - Guest Relationsからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear Juhee, Thank you very much for your amazing review on Hotels.com and for choosing our modern Adults Only Resort in Koh Samui to be part of your holidays.We are delighted to read that you have enjoyed your stay with us to the fullest. That our concept, our complimentary daily activities, and the rich selection of breakfast could contribute to create lasting memories to you is fantastic. Furthermore, we are pleased to hear that our staff was one of the highlights of your experience. We are very fortunate to have such a wonderful team, they make all the difference and truly care for every guest that steps foot into.From our entire team, we would like to thank you for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 (非常に良い)

Lukas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cooles Hotel
Das Hotel ist etwas abgelegen und demnach auch ziemlich ruhig, was wir sehr genossen haben. Einziger negativer Punkt sind die "teuren" Drinks (300 THB für einen Drink) und das teurere Essen verglichen mit den Preisen ausserhalb vom Hotel. Wir können uns gut vorstellen, nochmals hier zu übernachten.
2023 年 4 月に 4 泊滞在
Jan - Guest Relations からの返信 (投稿日 : 2023 年 4 月 22 日)
Lieber Lukas,Vielen lieben Dank eure super Bewertung hier auf Expedia.com und euren Aufenthalt in unserem Adults Only Resort auf Koh Samui.Wir freuen uns sehr zu lesen, dass ihr eine tolle Zeit bei uns hattet und mit unserem Resort nur für Erwachsene die richtige Wahl für euren Koh Samui Urlaub getroffen habt. Ruhe und Entspannung am Strand von Mae Nam mit einem ausgezeichneten Service ist was wir unseren Gästen bieten möchten und es ist toll, dass uns dies bei euch gelungen ist.Nochmals vielen lieben Dank von uns allen und wir hoffen sehr euch bald wieder bei uns willkommen heißen zu dürfen. Sonnige Grüße,Jan & The TeamAssistant Guest Relations Manager

10/10 (非常に良い)

Michelle、Sammamish

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet, somewhat remote. Limited food options and expensive.
2023 年 3 月に 2 泊滞在
Joyce - Guest Relationsからの返信 (投稿日 : 2023 年 3 月 30 日)
Dear Michelle,Thank you very much for your kind review on Expedia and for choosing our modern Adults Only Resort in Koh Samui to be part of your holidays.We are delighted to read that you enjoyed your stay with us to the fullest. With our Adults Only concept on the peaceful beach of Mae Nam we guarantee a tranquil and relaxing getawayFrom our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 (非常に良い)

Martha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very relaxing resort. It was calm and quiet and had nice complimentary amenities like yoga, cooking classes, cocktail classes and more. The restaurant was also decent and the food was good. The breakfast buffet was phenomenal. Overall, the room was spacious and very clean. All of the staff was very helpful and friendly!
2023 年 3 月に 4 泊滞在
Joyce - Guest Relationsからの返信 (投稿日 : 2023 年 3 月 30 日)
Dear Martha, Thank you very much for your wonderful review on Expedia and for choosing our modern Adults Only Resort in Koh Samui to be part of your holidays.We are delighted to read that you enjoyed your stay with us to the fullest. Explorar Koh Samui prides itself on an indulgent escape in adults only peacefulness. That our daily entertainment program, our restaurant ‘The Market’, the rich selection of breakfast, our room design could contribute to create lasting memories to you is fantastic. We are pleased to hear that our staff was one of the highlights of your experience. Our team works hard to ensure that every guest feels welcomed, comfortable and well-cared for during their stay, and we are glad to hear that they have exceeded your expectations. We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that motivates us to continue delighting our future guests. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 (非常に良い)

Theis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 6 泊滞在
Joyce - Guest Relationsからの返信 (投稿日 : 2023 年 3 月 25 日)
Dear Theis, Thank you very much for your wonderful review on Hotel.com, and for choosing Explorar Koh Samui – Adult Only Resort and Spa to be part of your holidays. We are delighted to read that you enjoyed your stay with us, and we are pleased to know that our services have met your expectations.We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that motivates us to continue delighting our future guests. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 (非常に良い)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay at Explorar Koh Samui was fantastic. The Resort is beautiful, well maintained and very inviting. Our room was very modern and spaceous. The staff is enormously kind and always courteous. Exceptionally good was the food at the Hotel's restaurant (called "The Market"): it felt like having the best restaurant on the island do in-room dining. Being able to enjoy western & thai cuisine from morning to evening was a blast. For a couples without kids this is the perfect spot on Koh Samui to unwind.
Joyce - Guest Relationsからの返信 (投稿日 : 2023 年 3 月 25 日)
Dear Kevin, Thank you very much for your wonderful review on Expedia and for choosing our modern Adults Only Resort in Koh Samui to be part of your holidays.We are thrilled to read that you enjoyed your stay with us. Explorar Koh Samui prides itself on an indulgent escape in adults only peacefulness. Thank you for highlighting out the exceptional food at our restaurant “The Market”. It is always our goal to provide our guests with the best possible dining experience and we are delighted to know enjoyed the variety western and Thai cuisine that we offer.We are grateful to hear that our staff was one of the highlights of your experience. Our team works hard to ensure that every guest feels welcomed, comfortable and well-cared for during their stay, and we are glad to hear that they have exceeded your expectations. We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that motivates us to continue delighting our future guests. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 (非常に良い)

Halil

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Un établissement à recommander ! L’hôtel est d’une beauté pure en harmonie avec la nature. La sobriété de la déco rend les lieux plus élégants et luxueux. Hôtel très au calme idéal pour le repos. Une propreté impeccable où les chambres sont nettoyées 2X par jour. Une mention spéciale pour le personnel: l‘accueil, le bar, le restaurant, l’entretien, l’équipe de nettoyage, bref tous les membres de l’hôtel. Un petit déjeuner copieux, de qualité et délicieux. Lunch et dîner n’ont pas été testé. La plage n’est pas facilement accessible ou praticable mais un peu plus loin il est facile de se promener. Facilité pour la location de moto (sur le parking de l’hôtel). Nous avons adoré notre séjour et avons prolongé d’une nuit.
Joyce - Guest Relationsからの返信 (投稿日 : 2023 年 3 月 20 日)
Dear Halil, Thank you very much for your delightful review on Expedia, and for choosing Explorar Koh Samui – Adult Only Resort and Spa to be part of your holidays. We are very pleased to see that you enjoyed all the elements of the resort and had a wonderful stay with us. With our Adults Only concept on the peaceful beach of Mae Nam we guarantee a tranquil and relaxing getaway, as well as our rich selection of breakfast could contribute to create lasting memories for you is fantastic.Thank you for highlighting our team. Our team works hard to ensure that every guest feels welcomed, comfortable and well-cared for during their stay, and we are grateful to hear that they have exceeded your expectations. We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that motivates us to continue delighting our future guests. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to our little paradise in Koh Samui soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 (非常に良い)

Halil

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Une très belle découverte à Samui. Magnifique établissement à taille humaine, sobre, élégant et propre, moderne/rénové. Le personnel plus que serviable. Nettoyage 2x par jour de la chambre. Le petit dej est remarquable pour tous les goûts. Nous avons pu voir l’évolution deux petit déjeuner lors de notre séjour. Le changement de concept dans le buffet et les nouvelles assiettes sont très bien pensé et qualitatif. Ne vous attendez pas à une grande plage à accès direct. Mais tout de même, l’aménagement est très correct.
Joyce - Guest Relationsからの返信 (投稿日 : 2023 年 3 月 20 日)
Dear Halil, Thank you very much for your wonderful review on Expedia, and for choosing Explorar Koh Samui – Adult Only Resort and Spa to be part of your holidays. We are delighted to read that you had an amazing time with us and have enjoyed every single minute from the beginning to the end. We are pleased to know that our modern Adults Only concept and services were to your likings. The restaurant team is thrilled to hear our rich selection of breakfast were one of your highlights during your stay. Moreover, we are very fortunate to have such a wonderful team, they make all the difference and truly care for every guest that steps foot into.We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that motivates us to continue delighting our future guests. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely incredible!
2023 年 2 月に 4 泊滞在
Joyce - Guest Relationsからの返信 (投稿日 : 2023 年 3 月 20 日)
Dear David, Thank you very much for your wonderful review on Expedia, and for choosing Explorar Koh Samui – Adult Only Resort and Spa to be part of your holidays. We are delighted to read that you enjoyed your stay with us, and we are pleased to know that our services have met your expectations.We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that motivates us to continue delighting our future guests. From our entire team, we would like to thank you once again for staying with us and we hope to welcome you back to Explorar Hotels & Resorts soon. Kind regards, Joyce & The Team Guest Relations Supervisor

10/10 (非常に良い)

Teemu

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked the hotel for three days in advance. Didn't know that it was just reopened after covid, and we were the very first guests after reopening. All the employees were very kind and nice, and the service was really good all the time during our stay. All the hotel area including our room was beautiful and clean, and the views are outstanding. Food in the restaurant is very tasty. After very good experience, we decided to stay for three more days in the hotel. The location is a bit distant, which is good when you are looking for a place to relax and want the environment to be silent, but on the other hand, bars and restaurants are a bit far away. There is a free transportation to Fisherman village which is located a couple of kilometers away - it is a good place to go to a dinner in the evening. There is also a very nice gym in the hotel area, and a massage which was very good. There are also entertainment classes, for example, cooking class and coctail class, which were very nice. Our expectations were high for the hotel, but it was even better than we expected. :)

10/10 (非常に良い)

COLIN、quebec

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
La
2022 年 12 月に 6 泊滞在

10/10 (非常に良い)

Edwin

2022 年 12 月に 2 泊滞在