"The language barrier keeps being a downfall as it struggles to meet expectations with communication and clarity regarding your entitlements.
One example of this was when we had paid for dinner as an inclusion but yet we were charged extra for food we were told was included."
"This resort is great for a more private experience, it is not at the main town area so you will have to catch a boat over to tonsai. There are plenty of options to do so at an affordable price. There is plenty food options around and at the resort to choose from. The staff is very friendly and helpful. Breakfast is convenient at the resort, and the food is good."