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"Lovely hotel at the airport, very clean and efficient. Would definitely recommend "

"The carpet in our room need vacuum. The room is getting old. "

"Incredibly well maintained. The view in the executive lounge of the Tokyo tower is unbeatable. I loved having an onsite Watson. Beds were amazing too. I only wish they allowed kids in the pool and no restricted hours in the lounge for them"

"Love the family room, and the kids loved the decoration and bunk bed. Great access to the monorail to the park. Loved the breakfast buffet but be prepared it gets busy. And the 2 Watsons were so convenient in the lobby"

"Loved the location of this hotel and the friendliness of the staff. "

"Great service."

"Great place with brilliant staff. The restaurant was decent for breakfast, just ok for dinner. Location was perfect with a tube station 100 yards away"

"Have someone greet people "

"Worst hotel I’ve ever stayed in. We paid ¥60,000 per night and the moment we walked into the room, we considered leaving and booking somewhere else. Tiny room, wrong configuration, and the hotel was so overcrowded we couldn’t even get breakfast. To top it off, we saw the same room available that night for nearly half the price. Extremely poor value! would not stay again!"