The condo itself is extremely well located for skiing, and somewhat comfortable. Vacasa is a disaster. The fireplace wasn't cleaned, there was no kindling/paper, no instructions anywhere (it was freezing and no note on the thermostat locations), the kitchen and bathrooms understocked, and calls are routed to a help center in India. I called, texted, and emailed and got helpless/useless responses. The local manager did eventually come, and swore he would follow up on the rest of the issues, but no one ever returned any of my calls. For other future guests: be very careful to only rent from owners or local property managers who respond personally. I've certainly learned my lesson.