Does Marasa Umubano Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Marasa Umubano Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marasa Umubano Hotel?

Self parking is free at this property.

Does Marasa Umubano Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Marasa Umubano Hotel located?

This family-friendly Kigali hotel is located near the airport, within a 10-minute walk of Inema Art Center and Ivuka Arts Kigali. Kigali Heights and Kigali Business Centre are also within 15 minutes.

Marasa Umubano Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located in Kigali, Marasa Umubano Hotel is in the city center and near the airport. Kigali Golf Club and Fazenda Sengha Recreation Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village. Looking to enjoy an event or a game while in town? See what's happening at Stade Amahoro or BK Arena. Spend some time exploring the area's activities, including golfing.

Visit our Kigali travel guide

2/10 Terrible

Verified traveler

Jun 5, 2019

This hotel was not open when we got there. I had no alerts from Orbits and had to have local Rwandans help us figure out how to transfer hotels. Horrible communication for this as we traveled very far to stay here and booked well in advance.

Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

May 6, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, staff was extremely helpful and the onsite bakery was a lifesaver.

Stayed 1 night in Mar 2019

10/10 Excellent

James, Usa

Apr 30, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, friendly staff and helpful advice. Room service is alittle expensive in comparison to others but still good.

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Apr 30, 2019

Liked: Staff & service, amenities, property conditions & facilities

The property is under renovation, but it is ok. The lawn tennis court need to be fixed

Stayed 2 nights in Apr 2019

10/10 Excellent

Kehinde

Mar 9, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place for holiday

I had a nice time in Marasa Umubano hotel. The hotel has a serene environment and easily accessible. Although the hotel is an old one, thr rooms are comfortable and the breakfast meal was hot and fresh. The staffs were humble and willing to provide support. The airport shuttle was available to drop off at the airport

Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Mar 8, 2019

Liked: Staff & service

Disliked: Property conditions & facilities

Nice old hotel

Nice hotel, looking a bit worn but beautiful grounds and great location. Good WiFi and suitable for a business trip.

Stayed 3 nights in Mar 2019

8/10 Good

Henning

Feb 25, 2019

Liked: Staff & service, room comfort

Nice African hotel, in quiet surroundings but not

Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Feb 23, 2019

Very well located to major organisations in Kigali.

Stayed 1 night in Feb 2019

4/10 Poor

Keith, Johannesburg

Sep 13, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Great restaurant and great staff there but front office were a let down.

Stayed 3 nights in Sep 2018

6/10 Okay

BOH

Sep 11, 2018

Liked: Cleanliness, staff & service

Disliked: Room comfort

Room was out dated. Pillows Bad. Bed uncomfortable.

Stayed 5 nights in Sep 2018

8/10 Good

Edmond O

Feb 24, 2018

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

10/10 Excellent

Angus Duncan Neil

Dec 20, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Junior Suite on the 5th Floor. Beautiful view with nice breeze in the afternoon; clean, comfortable, well maintained. Very pleasant garden and swimming pool. Good breakfast and lunch.

Stayed 18 nights in Nov 2017

4/10 Poor

Verified traveler

May 17, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully booked!

When I arrived at the reception desk, I was advised that the hotel was fully booked. Expedia did not inform me before hand. While standing around in the entrance foyer of the hotel, waiting to be relocated to some other accommodation, I noticed that the ceiling area of the foyer was dusty/dirty looking and could definitely do with a refreshing clean up. Further, the walls and the colours of paint on the wall made the place rather uninviting, again a good refurb/refresh is needed.

2/10 Terrible

A J, London

May 12, 2016

Disliked: Staff & service, property conditions & facilities

Disappointing

very disappointing. The gardens are very nice but thats about it. The hotel is in very poor condition and needs pulling down quite urgently, facilities are limited although in its favour the gym isnt bad. The worst feature is that the hotel staff are poorly trained and those at reception and in the business centre are actually quite rude. I only stayed here because I couldnt get in anywhere else and I would never do so again.

8/10 Good

Warren

Feb 17, 2016

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

6/10 Okay

Soonuk

Sep 1, 2015

Liked: Cleanliness, property conditions & facilities, room comfort

comfortable stay for business trip

free airport transfer services was good

10/10 Excellent

Verified traveler

Jun 12, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Apr 4, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael, Kingston upon Thames

Feb 28, 2015

Liked: Cleanliness, staff & service, room comfort

Overnight in Kigali

We very much enjoyed our overnight stay, and appreciated having our room ready when we arrived about 10am. We had stayed before, and made the most of the pool area, the restaurant and the bakery. Good value for money!

6/10 Okay

Verified traveler

Oct 5, 2014

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Bien mais cher

Pas de defauts majeurs mais on espere mieux a 160 € la nuit. Chambre sent l'humidite et la partie salle de bain a des accesoires ( robinets...) qui semblent des annees 70...

8/10 Good

Verified traveler

Sep 28, 2014

Liked: Cleanliness, staff & service

ここ数年何度か泊まっています。今回は少しサービスや朝食の内容等の質が落ちたように思いました。

4/10 Poor

Tahabsem, California

Sep 23, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading Facility Description!

The description of hotel facility is 100% misleading! Unless you are used to two star hotels don't even consider this hotel.

2/10 Terrible

Walid Tahabsem

Sep 20, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

reiziger, nederland

Mar 16, 2014

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Goed eten en goede prijs/kwaliteit verhouding voor het eten, aardige mensen en goede service; mooie tennisbanen. maar: Geen water in zwembad vanwege renovatie, kluis in kamer kapot, te weinig stopcontacten op de kamer.

8/10 Good

MBarton, America

Feb 5, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad for Africa

But it is expensive, I paid $250/day, which is very expensive if in the USA and they don't include free breakfast and dinner with that. In Jamaica I can get all inclusive at that price. The food was good and it has a gym. No mosquitos, no filth. It has a safe. I would stay there again, unless i can find it cheaper.

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