Kerrie Vacations from ￥219,086

Customer service is in a league of its own, the staff are all happy, professional and welcoming, from the reception staff to the staff working in the bistro. Great location and easy to get around. The rooms are starting to show their age though, especially the bathrooms, however great hotel and will definitely come back.

A smooth check and check out service. Great central location and an efficient room for a one night stay,

Clean room, friendly staff, clean common areas. Some plates and cups in the dining area where nos properly washed

I had two nights where my room had cigarette smoke that had come from an Adjoining room to the point I needed to wash clothes that were out in my room. One of those nights I had to find alternative accommodation as the smell was overwhelming and the front desk staff said their was nothing they could do. Every year for the last 10 year I spend around a month in this hotel however this may be the last as the quality has dropped substantially