Kerens Vacations from ￥295,948

Staff was excellent offer me champagne and cake for my birthday, room clean , breakfast wonderful The library bar was excellent

Spacious room, clean smell,

The hotel staff was courteous and kind throughout my stay. When I checked out, I left my personal items (a dress and shoes) in the closet. I called back and spoke with the concierge, Darrell, and he was excellent in getting my items to my friend, who brought them home to me. This is a top-tier property with a well-trained staff.

Everything about the hotel is great. The room is very clean and spacious. The property is very well maintained. The only thing we did not like is that the pool area hardly had any staff members , so people were constantly smoking even though it is prohibited and a couple decided to have sex in the pool while kids were around. I emailed the front desk about that incident but it took a while for the security agent to show and he walked around the pool once and left again.