キーン / ミリタリー ロード ホテル

「The price was clearly given, with the desk manager stating we would receive some back when the room was checked for damages, and I am usually very uncomfortable in the beds of most hotels but these were EXTREMELY comfortable, and the free breakfast was very appreciated.」

「チェックイン時にアドレスを教えろと言うので、日本のでいいかと聞くととにかくアドレスだと言い続ける始末。チェックアウトも朝4時と早いのだが、フロントにおらず用があるなら電話して起こせと番号が書いた髪が置いてあった。支払いは既にカードで決済済みだったので、部屋のカードを置いて勝手に出て行きました。それ以外はそれなりのホテルでした。」

「The trash in the lobby and every door was full but not just from that day.」

「The first thing I noticed was the ample parking. Next, I was greeted by staff and noticed how clean the facility was. My room was in great condition and spacious. The beds were very comfortable. My only complaint was the shower/tub. I had my two little girls with me, they still take baths. When I went to run their baths, the spout was loose and the shower was leaking as I attempted to run their bath. Other than that I enjoyed the facility, staff, and pool area as well」

「客室清掃員の方も、翻訳機を使いながら、客の要望に正確に答えようとする誠実さを感じた。レストランの寿司は、日本人の口にもOK.スタッフは皆フランクで宿泊しやすい。」

「レプションの対応が最高です。 親切、丁寧。 お客様としての対応に日本的な「もてなし」が感じられた。トヨタがあるから？」

「Best overnight hotel I’ve stayed at in a long time. I will look for this brand every time now.」

「We stayed five nights and it was for the most part okay. Cleaning staff were supposed to give us new towels, make beds and empty garbages every two days. They didn’t give us enough towels & our beds were not made. After I made the front desk aware there were no further problems. Front desk staff were polite and helpful. I would stay again for the price.」

「スタッフはとても親切でした。施設が少し古く建て付けが悪い部分もありましたが、部屋は清潔、ベッドも快適でした。シャワーが壊れていましたが、帰ってきたらしっかりとなおっていました」

「The place is great, super clean. Rooms are new」

「Everything was nice but they need to change out their lemon infused water so it is fresh each day. Did not sit well digestively」