Thank you Mr. Tomoyuki :)Yours,Maureen Arra Lloveras Barranta (Aya)CRM

Dear 良かった, Thank you for staying with us. We are very sorry to learn of your inconvenience and shortcomings you experienced during your stay with us. All the issues of your concern are well received for immediate and long term solutions may be implemented. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

Dear Ms. Sofie,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at our resort and found the location convenient, especially with the New Year festivities in the nearby park.It's wonderful to know that our friendly and helpful staff, along with the good rooms and breakfast, contributed to your positive experience. Your kind words motivate us to continue providing excellent service.We appreciate your feedback and hope to have the pleasure of welcoming you back for more memorable stays in the future.Yours,Maureen Arra Lloveras Barranta CRM

Dear Mr. Navin,Thank you for sharing your positive feedback about your recent stay with us. We're delighted to hear that you enjoyed your time at our hotel and found our location to be convenient, with a great selection of stores and restaurants nearby. It's wonderful that public transportation was easily accessible, allowing you to explore other areas with ease.We're pleased to know that you had a good overall experience at our hotel and that our staff were friendly and accommodating. We appreciate your feedback regarding the cleanliness of the towels and bed sheets. We apologize for any inconvenience caused and assure you that we will address this issue with our housekeeping team to ensure improvements are made.We value your feedback as it helps us enhance the quality of our services. We're glad that aside from this minor concern, everything else about your stay was good. It was a pleasure having you as our guest, and we hope to welcome you back on your future visits.Warm regards from our team!Yours,Maureen Arra Lloveras Brarranta (Aya)CRM

Dear Mr. Dennis,Thank you for sharing your feedback with us! We're thrilled to hear that you loved your room during your stay. We can't wait to have the pleasure of hosting you again.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

Dear Alun, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

Thank you Mr. Per :)Yours,Maureen (Aya)

Dear Birgitte, Many thanks for your kind words. We're delighted to know that you had satisfied stay with us. We all looking forward to welcoming you back in the near future. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

Dear Susane, We love your positive review and are truly pleased you had a great stay with us. We hope that you'll stay with us again soon. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

Dear guest, Thank you very much for the great review! We are so honored by your feedback and we do have a great team here so thank you for the acknowledgement . I will definitely pass your comments down to our staff. Thank you and we hope to welcome you back again soon.

Dear guest, Thank you very much for choosing to stay with us and sharing your nice review. Great to hear of your kind words and that you enjoyed the location. Hope that you'll keep us in mind for any future trip to this part of town. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear guest, Many thanks for your kind words. We're delighted to know that you had satisfied stay with us. We all looking forward to welcoming you back in the near future. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear guest, Thank you for choosing Best Western Phuket Ocean Resort and for your kind words. We look forward to an opportunity to welcome you again on a future trip to Phuket. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear Raul, Many thanks for your five star review and kind compliments. We look forward to welcoming you back again for a more pleasurable experience. Maureen Arra Lloveras Barranta (Aya)

Dear guest, Thank you very much for choosing to stay with us again again. We're pleased that you had a wonderful stay and eagerly await your return. Yours, Aya

Dear rudy, Thank you very much for choosing to stay with us and five star review. We're sincerely appreciate your positive feedback. We'd love to have you back for another stay. Yours, Maureen Arra Lloveras Barranta(Aya)

Dear guest, Thank you very much for sharing your feedback with your recent stay. We're happy to see that you had a enjoyed the room, breakfast pools and view. Your kind words towards to team are really appreciated. We're all glad to be of service and we look forward to welcoming you again in the future. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear guest, Thank you very much for choosing to stay with us and for your kind words towards the staff, pools and room. The tam and I look forward to welcoming you back on another occasion.

Dear AJ, Thank you for choosing to stay with us and share your experience. However, we are deeply disappointed to read your feedback and we did not deliver our usual high standards on this occasion. Please accept our sincere apologies from all the team. I have shared all your concern with our team for further improvements and we can prevent not meeting or exceeding our guest's expectation in the future. Yours, Maureen Arra Lloveras Barranta (Aya)

Sehr geehrter Gast, vielen Dank fuer ihre Rueckmeldung und dass Sie unser Gast im Best Western Phuket Ocean Resort gewesen sind. Wir koennen ihren Frust gut nachvollziehen und moechten uns fuer die entstandenen Unannehmlichkeiten herzlichst entschuldigen. Auf der anderen Seite seien Sie bitte informiert, dass wir jeden Reiseveranstalter in voraus ueber Instandhaltungsarbeiten in der Hotelanlage informieren. Trotz allem wuerden wir uns auf ein Wiedersehen im Paradies auf Erden " Best Western Phuket Ocean Resort" sehr freuen. Mit herzlichen Gruessen, Matthias Guest Relations Manager

Dear Adele, Thank you very much for staying with us and excellent review. We eagerly await to your return. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear guest, Thank you very much for staying with and for your kind words. We hope to welcome you back again soon at Best Western Phuket Ocean Resort. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear James, On behalf of the entire team, thank you for choosing to return for your 2nd visit and for sharing how much you feel at homes here. We aim to please and look forward to welcoming you back for your 5th visit and hopefully with your friends. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear Nicholas, Thank you very much for staying with us and "fantastic" feedback. We hope to welcome you again for a future visit. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear Thorben, Many thanks for your nice review. I'm happy to read that your overall stay was great. Hope to welcome you back again soon. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear ممتاز, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear Tor, Thank you very much for taking your time to share your experience with us. We highly appreciate your comments and we will make every effort to improve further to meet our guest's expectations. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear guest, Thank you very much for taking your precious time and sharing your review with us. We are delighted to read your wonderful feedback. We look forward to welcoming you back in the near future. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear guest, I'm sorry to heard that your stay did not meet your expectations. All of your comments have been taken up with our team for improvement and all issue that you address is very valuable for us. We sincerely apologize for this unpleasant experience and hope that you could give us another opportunity to serve you again at Best Western Phuket Ocean Resort. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear Sukri, Lots of thanks for sharing your review. The team an I are happy to see you had a good stay with us. Your confidence to return, based on the thins you described is well appreciated an we hope to welcome you again some day soon. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear guest, Thank you for sharing you experience with us. We are pleased to learn that you had a pleasant and comfortable stay. We appreciate your kind comments. We hope to welcome you back to Best Western Phuket Ocean soon. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear guest, Thank you for staying with us and for your time to write a review. We have noted your comments in regards with the sheets and will work for further improvements to make your stay more comfortable in the future. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear Elin, Thank you very much for staying with. We are delighted that you satisfied with your stay with us, enjoyed the location, pools and breakfast. It would be a pleasure to welcome you back during a future holiday in the Land of Smile. Yours, Maureen Arra Lloveras Barranta (Aya)

Dear guest, Thank you for staying with us and for taking the time to share your great experiences with us and fellow travellers. We are pleased to hear that your stay was enjoyable and that we managed to exceed your expectations. We hope to have the chance to welcome you back soon. Yours, Maureen Arra Lloveras Barranta (Aya)