6/10 (普通)
Zita B.
2025 年 7 月 24 日
良かった点 : 清潔度
The Beach Villas is a very nice place to stay. It is very clean and the staff are very friendly. Our check in process was disappointing. We were told we could check in at 2:30. We arrived at 2:40 and did not get into the room until almost 3:15. The front desk could not get a hold of the person that needed to escort us to our room. Finally they had the cleaning staff let us in. The person that was to escort us texted me at 3:20 saying she was sorry but she was in the middle of something. I asked if we could get an orientation of the property and the villa and she said if I wanted that I could arrange it. ?? she should have just taken care of it. Some of the towels in one of the bathroom had someone else's hair on them. I had problems with getting the oven to work correctly and the large burner I used had to be on high to cook anything. The beds in 2 of the rooms are very uncomfortable. I stayed in the master bed and it was pretty comfortable; however, the pillows did not smell fresh and clean. Upon checking out, we found someone else's underwear and sock behind the dresser.
Zita B.
2025 年 7 月に 6 泊滞在