Is Heritance Tea Factory pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heritance Tea Factory?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Heritance Tea Factory on Dec 30, 2025 start from ￥28,093, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Self parking and valet parking are free at this property.

What time is check-in at Heritance Tea Factory?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

Does Heritance Tea Factory provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Heritance Tea Factory located?

Situated in the mountains, this luxury hotel is within 9 mi (15 km) of Pedro Tea Factory, Pidurutalagala, and Lover's Leap Waterfall. Holy Trinity Church and Assemblies of God Church Nuwara Eliya are also within 9 mi (15 km).

Heritance Tea Factory Reviews, Deals & Photos 2026

10/10 Excellent

Ron

Aug 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very unique stay in a heritage building. Staff amazing.

Stayed 2 nights in Jul 2025

10/10 Excellent

Jude Deshan

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many

Stayed 2 nights in Jul 2025

10/10 Excellent

majitha thanujaya

May 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

VERY GOOD HOTEL 100% RECOMENDED

Stayed 2 nights in May 2025

8/10 Good

Kanagaratnam

Oct 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Historic building but personally felt some modernization could be done without compromising the aesthetic qualities for example automate closing of the elevator doors. Also the access path to the property should be widened and resurfaced for safety reasons. Beautiful gardens and friendly helpful staff are redeeming features

Stayed 1 night in Oct 2025

8/10 Good

Kerry

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We loved the tiny working tea factory.

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tea heaven in unique hotel

A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside

Stayed 2 nights in Apr 2025

10/10 Excellent

jennifer

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everyone was so helpful and answered any request right away.

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Apr 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was incredible hotel

Stayed 1 night in Apr 2024

8/10 Good

shalendra

Jun 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing property and a must go. A really unique experience and the conversion from a tea factory to a hotel has been done very well

Stayed 2 nights in Jun 2024

10/10 Excellent

Mohammad

Nov 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s an exclusive place , very good for relaxing

Stayed 1 night in Nov 2023

10/10 Excellent

Elisabeth

Sep 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate.

8/10 Good

Verified traveler

Jan 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must go place when visiting Sri Lanka

Beautiful property with amazing concept of preserving history. We were really impressed with the building and story. We loved the tea picking experience. Would like to suggest to the hotel to create an non profit to help the community near by and have the guests visit and help on the non profit, this way you will be able to attract more people.

Stayed 2 nights in Jan 2025

10/10 Excellent

Manami

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated.

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Dec 25, 2024

Liked: Staff & service, room comfort

The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!!

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Aug 16, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka.

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Feb 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience.

A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed.

Stayed 2 nights in Feb 2024

6/10 Okay

Eido

Aug 16, 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters

Stayed 1 night in Aug 2023

8/10 Good

Kataraina

Aug 12, 2023

Liked: Cleanliness, amenities, property conditions & facilities

This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.

10/10 Excellent

Pascal

Jan 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel. Quiet and tranquil location.

Wonderful hotel. Rich history and very well/tastefully kept. Staff are very warm and helpful. The grounds are beautiful; garden, mini tea factory and surrounding tea fields. Dinner and breakfast were delicious (rice and curry is a real feast). Really nice and comfortable room, great view too. While it makes for a scenic location, the only downside is access to hotel. Small, uneven road makes hard for car travel. We intended on going out into town in the evening for dinner but thick fog came in and as it got dark we didn’t think it would be very safe/practical to start driving off again. So we had dinner at the hotel which was also very nice.

Stayed 1 night in Jan 2023

10/10 Excellent

Piyush

Jan 2, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property in the middle of tea plantations and away from the city. The hotel is an old tea factory which has been converted into a hotel. an eco friendly hotel with amazing views of the hills. courteous and helpful staff, great food (buffet and ala carte) and lovely garden with a small play area for kids. the hotel provides experiences like nature trail, tea picking, tea making process etc. you can go for an outdoor walk in the near by villages and meet the local women while they are plucking the tea leaves. Nuwara Eliya as a town is georgeous and so mesmerizing. we travelled from Kandy to Nuwara eliya and had some amazing views of the tea estates, mountains and water falls.

8/10 Good

Gary

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritance tea factory thank you

If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel.

Stayed 1 night in Jan 2025

8/10 Good

Clark

Mar 22, 2023

Liked: Cleanliness, staff & service

The biggest asset of this hotel is the fact that it was once a tea factory. There is still a working mini tea factory on site which guests can tour. The hotel is quite removed from most of civilization which has its own pros and cons. It is also quite a trek to get to and from the hotel. With a very narrow road used for two-way traffic, reaching and leaving the property is an adventure on its own but may not be for the faint of heart. Some basic amenities could benefit from both an upgrade and an update, including the showers. The hotel informs guests of the volume of water used per minute when washing hands and showering. Curiously though, the shower knobs were made to be old (more on this below), that water comes out of both the tap and the shower simultaneously. This defeats the entire principle of and drive to conserve water. Any attempt to shut the tap resulted in the knob falling off. It is worth repeating that this was not always a hotel. That means when they renovated it in our more modern times, they made the conscious choice of making it authentically British but not in the best of ways. The rooms are right and rather claustrophobic. The use of green carpeting doesn’t inspire relaxation or bliss. Room interiors are, for the lack of a better word, stodgy. On a positive note, the hotel boasts of magnificent remnants of the old tea factory. This truly is the highlight of the stay.

Stayed 1 night in Mar 2023

10/10 Excellent

YUSUKE

Oct 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

夕食t

Stayed 1 night in Sep 2025

10/10 Excellent

Yuka

Sep 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

かなり山の中にあるので、行く道が少し不安になりましたがホテルに到着すると内装が素敵でテンションが上がります。スタッフの方も皆さん親切で、色々説明してくださりとても感じが良いです。夕食は電車のカートの中で食べれるコースメニューを予約していただきましたが、駅員の格好をしたスタッフが食堂車で食べているような演出をしてくれてとても楽しいのでおすすめです。周りな何もなくホテルを楽しむかたちですが、色々なアクティビティが用意されているので十分楽しめます。

Stayed 1 night in Sep 2025

6/10 Okay

Maki

Sep 26, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

設備に古さが見え隠れする施設ですが、スタッフはとても親切です。

Stayed 1 night in Sep 2025

Heritance Tea Factory

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