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Hearthstone Lodge by Bear Country

3.0 star property
Slopeside fun with 4 restaurants and 2 hot tubs

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Hearthstone Lodge by Bear Country sits at the base of Sun Peaks Resort, where travelers find two spa tubs for post-slope relaxation. The welcoming lobby fireplace creates a perfect spot to unwind, while the coffee shop/cafe provides refreshments between ski runs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Hot Tub
  • Kitchen
  • Free WiFi

About the neighborhood

Map
V0E 5N0, BC, Sun Peaks, 3170 Creekside Way

What's nearby

  • Sun Peaks Resort - 1 min walk - 0.0 km
  • Sun Peaks Golf Course - 1 min walk - 0.0 km
  • Platter Lift Ski Lift - 1 min walk - 0.0 km
  • Sundance Express - 2 min walk - 0.2 km
  • Village Day Lodge Shuttle Stop - 2 min walk - 0.2 km

Getting around

  • Kamloops, BC (YKA) - 55 min drive

Restaurants

  • ‪Bottoms Bar & Grill - ‬2 min walk
  • ‪Powder Hounds Restaurant - ‬3 min walk
  • ‪The Magic Cattle Guard - ‬3 min drive
  • ‪Masa's Bar & Grill - ‬4 min drive
  • ‪Mountain High Pizza - ‬2 min walk

About this property

Hearthstone Lodge by Bear Country

Resort near Sun Peaks Resort
Consider a stay at Hearthstone Lodge by Bear Country and take advantage of a grocery/convenience store, a coffee shop/cafe, and laundry facilities. Skiers and snowboarders can spend time on the slopes at this resort offering ski-in/ski-out access and ski storage. For some rest and relaxation, visit the 2 hot tubs. Be sure to enjoy a meal at any of the 4 on-site restaurants. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), wedding services, and a front-desk safe
  • An elevator, 1 meeting room, and smoke-free premises
  • Multilingual staff
Room features
All 70 individually furnished rooms boast comforts such as separate sitting areas, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with digital channels and DVD players
  • Separate sitting areas, kitchenettes, and full-sized refrigerators/freezers

Similar properties

Exterior
Sun Peaks Grand Hotel & Conference Centre
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,000 reviews
The price is ￥16,778
￥19,463 total
includes taxes & fees
Dec 1 - Dec 2
Sun Peaks Grand Hotel & Conference Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 15.75 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 hot tubs
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1997
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Toaster

More

  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out fee: CAD 50.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Hearthstone Lodge, 3170 Creekside Way, Sun Peaks]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 19 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.75 per night
  • Late check-out fee: CAD 50.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hearthstone Lodge Sun Peaks
Hearthstone Sun Peaks
Hearthstone Lodge Bear Country Sun Peaks
Hearthstone Lodge Bear Country
Hearthstone Bear Country Sun Peaks
Hearthstone Bear Country
Hearthstone By Bear Sun Peaks
Hearthstone Lodge by Bear Country Resort
Hearthstone Lodge by Bear Country Sun Peaks
Hearthstone Lodge by Bear Country Resort Sun Peaks

Frequently asked questions

Is Hearthstone Lodge by Bear Country pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 15.75 per night.

What time is check-in at Hearthstone Lodge by Bear Country?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hearthstone Lodge by Bear Country?

Check-out is at 10 AM. Late check-out is available for CAD 50.00.

Where is Hearthstone Lodge by Bear Country located?

Located in the mountains, this ski-in/ski-out resort in Village Center is within a 5-minute walk of Sun Peaks Golf Course and Sun Peaks Resort and close to winter sports such as cross-country skiing and skiing lessons. Sundance Express and Platter Lift Ski Lift are just steps away.

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Reviews

Hearthstone Lodge by Bear Country Reviews

8.2

Very Good

8.8

Cleanliness

9.2

Location

8.4

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 87 out of 252 reviews
Rating 8 - Good. 115 out of 252 reviews
Rating 6 - Okay. 38 out of 252 reviews
Rating 4 - Poor. 8 out of 252 reviews
Rating 2 - Terrible. 4 out of 252 reviews

Reviews

10/10 Excellent

Minh

Liked: Cleanliness, amenities, property conditions & facilities
There is no staff during office hour or maybe it is off season
Stayed 1 night in Jul 2022

6/10 Okay

Lori

Liked: Cleanliness
This property is well situated in Sunpeaks Village, in the midst of all the shops and close to the primary ski lifts, golf course and other amenities. Front desk staff were friendly but the back office person (?manager) was quite dismissive and not very willing to respond to questions or address concerns. The suite was spacious, clean and comfortable. There is seating for 4-5, plus the dinette. There is no air conditioning, so the unit was very hot, in spite of a recent dip in temperature. Parking is underground, and well lighted, and BC fragrant. This location needs to repair its ice machines. We did not use the hot tub. Pets are not permitted at this facility. It was good value, but there are other locations in the village that step up their hospitality a bit better.
Stayed 2 nights in Aug 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything, mountain bike storage.
Stayed 2 nights in Aug 2022

6/10 Okay

Jo-ana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was very hot and the bed was unusably hard. We rented a king bed and had to sleep on the pull out as the mattress was like a rock
Stayed 2 nights in Jul 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing
Stayed 2 nights in Jul 2022

8/10 Good

HYEYEON

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfriendly staffs. Other than that, everything was good.
Stayed 1 night in Jul 2022

8/10 Good

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le stationnement était payant.
Stayed 2 nights in May 2022

6/10 Okay

Wincell

Liked: Cleanliness
There was no one at the front desk when we got there. It was an inconvenience for us to phone them then they didn’t answer, and tried it again and again. For the third time, they finally answer and told them we need to check in. We requested more coffee but that never came. We stayed 2 nights. Room is clean otherwise, plus spacious and there’s kitchenette so that’s a plus.
Stayed 2 nights in May 2022

6/10 Okay

Man

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location of this hotel has a huge advantage for skiers. Hotel is old but clean. Only one elevator in peak hours made waiting time long especially you have luggages for check out. I used stairs most of the time during my stay and they are bright and clean.
Stayed 2 nights in Mar 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, Queen loft rooms have lots a space for 2 people.
Stayed 2 nights in Mar 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the village, close to everything. Very easy to ski in, and out.
Stayed 3 nights in Feb 2022

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and welcoming staff. Hotel is in the perfect spot and a great space for families!
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay - would come again

Strategic location, easy to ski on and off the hill. The suite we had was well-appointed and we found the bed to be very comfortable. We were facing the street and it was quiet.
Stayed 3 nights in Jan 2022

10/10 Excellent

David, Kamloops

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. nice and close to everything in the village
Stayed 4 nights in Jan 2022

4/10 Poor

VALERIE

Disliked: Staff & service
We were very disappointed that the manager of the lodge refused a modification of our dates, requested considering the road closures (big detour through Hwy 3), the severe winter conditions (lots of snow on the road, and minus 30 degrees), and the new Covid-19 restrictions implemented 2 days before. Very strict conditions of cancellation. and on their website, they promoted flexible cancellation conditions because of the road closures!
Stayed 5 nights in Dec 2021

8/10 Good

Todd

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice size and the fireplace takes the chill off. It was very cold out when I was there. My room had a handy kitchenette that had all we need except additional garbage bags. The hotels location is fantastic. Easy access to the ski hill, pubs and restaurants. If there was a negative it’s that the front desk isn’t staffed in the evening and when my key to my room stopped working it took 30 minutes to get some help.
Stayed 6 nights in Dec 2021

6/10 Okay

Akiko

Liked: Cleanliness, property conditions & facilities, room comfort
Not having the front desk open was inconvenient. If that information was provided ahead of time, we would be better prepared to go to other hotel to check in. Keys that were issued didn’t work to open our room was not welcomed, either. Thankfully, the front desk staff from Cahilty came quickly to replace the keys so we didn’t have to go back there.
Stayed 1 night in Nov 2021

8/10 Good

Maria

Liked: Cleanliness, amenities
The property is very well located right at the village, we stayed at a very quiet time beginning of November so hardly anyone there, not even front desk people ;). We enjoyed the hot tub, walking around the area every day. The room was a bit dated, nothing fancy, it was fine for the price. We enjoyed our stay.
Stayed 3 nights in Nov 2021

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Oct 2021

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Italian restaurant Capones, is on the hotel premises. Clean, basic room, excellent location in the village and the bed is firm but comfortable
Stayed 3 nights in Oct 2021

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Older but clean and comfortable

Didn’t realize there was no a/c, the room was hot. We were provided with an ancient fan, and the window didn’t open much. Also, the water pipes squealed when having a shower. Otherwise, everything was lovely and very clean.
Stayed 2 nights in Sep 2021

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay would come back again.
Stayed 3 nights in Sep 2021

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all the shops and cafes
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the kitchen area with a full size fridge, toaster and stove top. There really wasn't any need for a dishwasher, a toaster oven might be nice as well but overall, it sufficed for us.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the village stroll & beside the ski lifts
Stayed 3 nights in Mar 2021