カバヤン のリゾート

「Issue with our booked room. We didn’t get customer satisfaction but disappointment 」

「I had a very disappointing experience staying at this transient. When we first checked in, there was a cockroach in our room, the room had a bad smell, and the water heater wasn’t working.they transfer us to another room, but unfortunately, the flush toilet and bidet in the new room were also not functioning properly. The receptionist was not welcoming or friendly, which made the overall experience even worse. Breakfast was scheduled to start at 8:30 AM, which is already quite late. To make...

「夕食後にチェックイン、朝食後すぐにチェックアウトしたのでほぼ寝るだけの滞在でした。部屋は値段相応で可もなく不可もなくでしたが照明を全てつけても薄暗かったのが気になりました。ローカルホテルには珍しく温水シャワーの水圧が充分あり助かりました。 客層はローカルの方々の家族旅行が多いようで、夜間や早朝に数回、外廊下やベランダでの話し声や足音で目が覚めました。 滞在を楽しむには不向きですが、ビジネスホテル的に割り切って利用するなら家族4名1室SB×4でリーズナブルに宿泊できるのでこの内容で納得しました。ただ、サイト上での高評価はあくまでもコスパに対してであり、ホテル自体の質はローカルの古ぼけたホテルに過ぎないので期待せず行かれるのをおすすめします。」

「Had the most pleasant stay for just over a week. We were upgraded upon arrival and staff were very accommodating and friendly. 」

「What Could Be Improved: There wasn't any soap or toilet paper provided. I didn't realize this until I needed to use the bathroom at night (I found a used bar of soap next to the kitchen sink and used a blank page of a television instruction manual as toilet paper then I immediately went to 7/11 afterwards during the night). There was a check-in delay due to confusion on WhatsApp, but owner got much better with using WhatsApp for remainder of stay. Only one towel and a small thin blanket...